1. If you are new to this business, it is most basic to be familiar with the itinerary (route) first.

2, and then the price of each trip, to get in touch with the ground at any time, get the accurate price, but also at the request of the guests to calculate the price, such as housing standards, do not enter the store, to quote the accurate price to the guests as soon as possible, can not let the guests wait too long.

3. answering the phone is also the most basic work of planning. If you are new to this profession, listen to how other old employees answer the phone and see how they deal with problems. On the basis of knowing all the information, you should be gentle. It is not easy to make a good plan. For some difficult guests, we must study more and deal with the problems smoothly. Work hard, generally speaking, you can do it well in about 3 or 4 weeks.

Extended data:

Responsibilities of tourism planning and adjustment:

(1) information administrator.

Specific responsibilities of the information officer:

① Collect and sort out all kinds of information of tourism industry;

② Distribute the compiled data to relevant departments and file them for use;

(3) Provide the necessary information and data analysis report for the decision-making level of travel agencies;

④ Collect the feedback information of tour groups and make a list.

(2) Statisticians.

Specific duties of statisticians:

(a) statistics of the whole society tourism business monthly and quarterly, the preparation of the number of tourists monthly and quarterly;

(two) to undertake and issue the reception plan for tour groups to the relevant departments and personnel;

(three) to undertake and arrange the reception plans of travel agencies all over the country;

(four) to provide business statistics and analysis reports on the flow, housing and transportation of tour groups (travelers) to the decision-making departments and financial departments of travel agencies;

⑤ Prepare the annual business plan of the whole society.

(3) Liaison on duty.

The specific responsibilities of the liaison officer on duty:

(1) Keep the day and night duty records and telephone records, and correctly communicate and deliver them;

(2) Be familiar with the reception plan of the whole agency, and indicate the number, number, service level, reservation, arrival and departure date, next stop city, class or train number of the reception group on the registration form in time;

(3) Grasp the cancellation and change of tour groups, and timely notify relevant personnel to adjust and receive them.

(4) Booking salesman.

Specific responsibilities of the sales staff in the reservation department:

(1) Negotiate the room rate with the hotel and sign an agreement;

② Booking houses for tourists and tour guides according to the reception plan;

(3) Be responsible for the change or cancellation of the reservation;

(four) the production of travel agency housing flow table and its individual statistics;

⑤ Cooperate with the Finance Department to do a good job of financial accounting for the use of rooms by tour groups (tourists).

(5) back office salesman.

Specific responsibilities of the backstage sales staff:

① Negotiate with restaurants and motorcades and sign agreements;

(2) According to the reception plan, book and use the car for the tour group, and do a good job of changing or canceling the visa;

③ Responsible for arranging banquets, cold meals and large-scale receptions;

(4) Book tickets for cultural programs for tour groups, and be responsible for the implementation of special performances.

⑤ Responsible for arranging visits, visits and meetings with special requirements.

References:

Tourism Planning-Baidu Encyclopedia