Model article 1 of home visit implementation plan
In order to implement the spirit of the plenary (enlarged) meeting of the county party Committee and the county people's government, further deepen? A package of twinning, twinning, building houses and helping the poor? Work, efforts to resolve the current social contradictions and disputes and letters and visits, the town party committee and the town people's government decided to carry out a special activity of visiting cadres in the village for half a year in the town, and this implementation plan is specially formulated.
I. Objectives and tasks
Focusing on contradictions, disputes and unstable factors that affect social harmony and stability, we will vigorously carry out large-scale visits to villages and households by government officials in the whole town, solve social disharmony problems at the grassroots level, eliminate unstable factors in the bud, promote the smooth channels of public opinion appeals, strengthen basic work at the grassroots level, improve the long-term working mechanism for maintaining stability, and create a harmonious and orderly social environment for the smooth convening of the party.
Second, the main content
1, conduct a household survey.
(1) Highlight the key points of investigation. Fully grasp the production and living conditions of villagers (residents), family economic and ideological conditions, local focus and hot issues and social harmony, petitioners' petitions and petitions, education and management of key personnel, signs and hidden dangers affecting social harmony and stability, etc. Through door-to-door visits, home visits and other measures, we can accurately grasp social conditions, public opinion and hidden dangers of contradictions and disputes.
(2) Do a good job in household records. In a year, government officials visit farmers in the village at least twice, and the key targets of pairing are not less than 1 time per month. It is necessary to record the visits and mediation visits in time.
(3) Update dynamic information. Before 25th of each month, government officials report the investigation to the township comprehensive management office, and the comprehensive management office updates the existing ledger and reports it to the county comprehensive management office to achieve the effect of dynamic management of all kinds of information.
2. Highlight conflict mediation. In view of the contradictions and problems identified, coordinate and organize cadres and twinning units to mediate according to laws and regulations and procedures. For the timely handling that can be mediated within the scope of functions, and sign a handling agreement with the parties in time; For matters that are difficult to coordinate within the scope of functions, it is necessary to communicate with relevant functional departments in a timely manner and cooperate with functional departments to investigate and deal with them in a timely manner according to law; Problems that are outstanding to the masses and difficult to solve at the same level shall be reflected to superiors in a timely manner through accompanying visits or letters and visits; For some special and complicated problems, it is necessary to set up a special working group and comprehensively use various means such as law, policy, economy and administration to guide and mediate. After handling the problem, the functional department must issue a formal written reply. If the problem is still not satisfied after handling the reply, it will be guided to take a three-level termination approach involving law or letters and visits, and the procedure will be terminated in place. The reasonable demands have been solved, the difficulties have been helped, the procedures have been terminated, and the parties are still petitioning illegally. We should do a good job in collecting and fixing materials and evidence, cooperate with the public security departments to resolutely crack down and earnestly safeguard social order.
3. Strengthen education and guidance. In view of the identified key targets, relevant leading cadres should meet quickly, strengthen communication and pair up. It is necessary to strengthen the education of key groups and personnel such as petitioners, released prisoners, community corrections personnel, cult practitioners, and social idle teenagers. At the same time, government officials should vigorously publicize the party and government's policy of benefiting the people during their visits? Urban and rural governance, twinning construction and poverty alleviation? The content and significance, strive for the maximum understanding and support of the masses.
4. Implement financial subsidies. Do some cadres care about orphans, left-behind children, empty nesters, lonely elderly, disabled and mentally retarded people and poor families in their villages, give them help in production, give them financial relief and give them emotional care; For what? Beyond the law, within reasonable limits? Cases should be rescued through letters and visits, law-related, civil affairs and other rescue channels to promote the settlement of cases.
5. Innovative working mechanism. Around? Urban and rural governance, twinning construction and poverty alleviation? Activities and work requirements, combined with the actual situation of each village, through holding seminars, random sampling, questionnaire surveys, individual interviews and other forms, to understand the most basic situation, master first-hand information, and through the exchange of experience, holding democratic life meetings, writing research reports and other forms, constantly improve work methods, enhance work level, and promote the construction of various long-term mechanisms.
Third, the work steps
1, check the matching stage (July1May-July 3 1). The main task is to enter the village, make a comprehensive investigation, find out the base, pair up and improve the ledger. The comprehensive management office conducted a survey and summary of seven categories of people in the town, established a basic ledger, and classified the responsibilities (see annex). Villages (communities) should continue to conduct in-depth visits on the basis of existing investigations, update and report new situations in a timely manner, and ensure timely and dynamic updating of information. At the same time, the assigned and self-determined items should be assigned one by one, and the responsible person (including the pair construction personnel) and handling requirements should be clearly defined.
2. Centralized mediation stage (August1-August 30th). For the contradictions and disputes found, according to? Territorial management, graded responsibility? And then what? Who's in charge? Who's in charge? Principles, analyze and study one by one, formulate work plans, and implement work measures and responsibilities. Adhere to mediation as the main means to resolve contradictions and disputes, use comprehensive mechanisms such as law, administration, economy and education, pay attention to grasping the small and grasping the early, effectively resolve contradictions and disputes locally, and ensure that more than 80% of contradictions and disputes are resolved in the centralized mediation stage.
3. Key offensive stage (September1-165438+1October 30th). For cases that have not yet been closed in the centralized mediation stage and matters that belong to key management objects, leadership package and listing supervision shall be adopted. , clear the responsible leaders and responsible units, deal with them within a time limit, and comprehensively use policy, legal, economic and administrative means, education, consultation, hearing and termination to overcome difficulties. To solve the problem, we should guide and stabilize those that cannot be solved, and end the case according to the procedure according to law.
4. Inspection summary stage (65438+February). Strengthen the research on the investigation, resolution and prevention of contradictions and disputes, summarize and refine successful experiences and practices, introduce a practical system for the investigation, resolution and prevention of contradictions and disputes, and explore the establishment of an effective working mechanism. At the same time, publicize and establish advanced models emerging in activities, summarize, publicize and popularize good experiences and advanced deeds, and give full play to the demonstration and driving role of advanced models.
Fourth, the job requirements
1, strengthen organizational leadership. Set up a leading group for the special activities of visiting villages and households, with the party secretary as the leader, the mayor, the director of the National People's Congress and the director of the CPPCC Liaison Committee as the deputy heads, and other team members as members. The leading group has an office located in the comprehensive management office, which is responsible for the overall planning, organization and coordination of activities and other daily work. At the same time, each village (neighborhood) should also quickly set up an activity leading group headed by the branch secretary, and implement the visit to the village university as soon as possible.
2, clear job responsibilities. Do a good job of some cadres and Baocun (community) county leaders, Baocun (community) pairing construction units and Hu Baojie's work on construction personnel, implement the responsibility of visiting, and publicize the names, positions, contact numbers and other information of pairing construction personnel and township (street) village cadres in a unified way to facilitate the masses to reflect the situation. Cadres should seriously implement it during the next visit? Five members? (that is, public information officer, service agent, dispute mediator, grassroots stability officer, investigation researcher) to expand the flow of public opinion and solve problems? Green channel? . Especially for key targets? One to one? 、? One to many? Or? Many to one? Measures to pair up with the masses, face to face, hand in hand, heart-to-heart work, promote contact, service and solve normalization.
3. Strengthen information communication. Starting from August, villages should promptly submit to the office of the leading group (comprehensive management office) information materials such as contradictions and disputes identified, the implementation of responsibility measures in the process of resolving, and typical experiences in the work process. The office of the leading group regularly reports the work and publicizes the effectiveness of visiting villages and households.
Model Article 2 of Home Visit Implementation Plan
In order to further strengthen the contact between party member cadres and residents in street communities, is it true? Walk into hundreds of families, understand hundreds of feelings, solve hundreds of difficulties, warm hundreds of hearts, and hundreds of relatives? Constantly improve residents' awareness and satisfaction with government work, which was decided by the Street Party Working Committee to be carried out in the whole region? Visit people's feelings, solve people's worries and warm people's hearts? Home visits are normalized, and the following work plan is now formulated.
I. Guiding ideology
Guided by the spirit of the Party, we will thoroughly implement Scientific Outlook on Development, take the overall construction of the southern part of the city as the main goal, focus on solving problems, promoting work and building harmony, fully understand social conditions and public opinion through regular home visits, effectively solve problems and difficulties, resolve contradictions and disputes in time, consolidate the work foundation, and promote the steady and rapid development of economic communities in the region.
Second, the target requirements
Pass? Visit people's feelings, solve people's worries and warm people's hearts? Visit people's homes, insist on asking questions about politics, needs and plans, sincerely listen to people's voices, actively respond to people's demands, do urgent things for residents quickly, do things around them well, do things that residents care about, and win the trust of the people with tangible results.
Pass? Visit people's feelings, solve people's worries and warm people's hearts? Visit people's homes, further close contact with the people in the jurisdiction, improve work style, unite people with excellent party style and political style, enhance party member cadres' sense of service, responsibility and overall situation, and build a clean, pragmatic and efficient grassroots cadre team.
Third, the method steps
(a) to formulate a work plan. According to the actual work, all departments and communities carefully study and formulate work plans, clarify the visiting personnel, division of responsibilities and visiting objects, ensure the coverage of all groups and households, and carry out home visits in a solid manner.
1. The webmaster of the community workstation takes the residents in the jurisdiction and the customers in charge of the work as the visiting objects; The staff of the street authorities visited and contacted the community residents; The party-mass part takes excellent party member and difficult party member as the visiting objects; The civil affairs department focuses on subsistence allowances, low income, disabled people, and? Two ginseng? People and other difficult groups are the targets of the visit; The construction management department takes the members of the community comprehensive service team as the visiting object; Family planning office with community family planning grid members and their visiting objects; The Economic Development Office takes the street as the unit to visit; Comprehensive Management Office, Family Planning Office and Economic Development Office jointly visited key taxpayers in the whole region.
2. Each community shall conduct a general visit to all residents in the area, with emphasis on families with difficulties and unstable people.
3, various departments and community workers in the form of segmented package households, clear the scope and frequency of home visits. Departments should visit no less than 15 households per month, community workstation webmasters should visit no less than 15 households per month, street office staff should visit no less than 15 households per month, community workstation full-time staff should visit no less than 30 households per month, community cadres should visit no less than 15 households per month, and film directors and building directors should visit residents every month.
(2) Form of visit
Take the form of wrong visit, handle the relationship between home visit and daily work, make personal work arrangements in advance, and do the work and visit in place? Two wrongs and two liters? . Before the visit, actively understand and master the basic situation of the interviewee, and improve the pertinence of the visit.
(3) the content of the interview
1, understand social conditions and public opinion. In the process of home visits, fill in the questionnaire (Annex I) and questionnaire (Annex II) to understand the needs and difficulties and collect opinions and suggestions on street community work. For the needs and opinions put forward by residents and enterprises, what can be solved on the spot is a solution, and what cannot be solved should be done patiently and carefully, and recorded in detail.
2. Correct publicity and guidance. When visiting households, we should insist on guiding the masses positively, actively publicize the highlights of streets and communities, policies for benefiting the people and convenience projects, and timely distribute government policy propaganda, convenience leaflets and other materials. Pay attention to the investigation and mediation of contradictions and disputes, be able to mediate on the spot, keep records of those who can't mediate on the spot, and submit them to the street and community for coordination in time to ensure that small things don't leave the community and big things don't leave the street.
3. Other tasks. The government needs the assistance of community neighborhood committees to carry out daily or temporary household work, such as economic census, building cities for households and sending letters to residents. Community neighborhood committees should publicize and launch according to work requirements to ensure the implementation of tasks.
Bidirectional feedback
All departments and communities should conscientiously sum up and sort out the problems collected during the visit, and sort out the progress and general opinions of this week's visit every Friday and report them to the Party-Mass Section. The Party-Mass Section compiles and issues 1 special report every week to coordinate all departments to solve problems, and all communities should timely feedback the implementation of problems to the parties in an appropriate form, so as to ensure that everything is echoed, everything is settled, and everyone has a reply.
Fourth, the job requirements
(a) the number of visits and the number of visitors should reach the standard. Each community workstation visits no less than 20XX households throughout the year (the number of households visited by community workers contacted by webmasters, workstation full-time staff, street agencies and community workers, excluding the number of households visited by film guides and building guides); Visiting key tax paying enterprises and families with difficulties for not less than 3 times throughout the year; The film director and the person in charge of the building usually visit the residents of the area once every six months. Every community organizes a letter distribution activity of "reporting to you for comments" every six months, and all communities should combine home visits to ensure that the distribution and posting are in place in time.
(2) Keep access records. Visitors must truthfully fill in the visit records, and all departments and communities should do a good job in sorting out and filing the visit records. According to the situation of household visits, each community has established a resident basic information ledger integrating party affairs, civil affairs, comprehensive management and family planning, which is updated and improved at any time and implemented dynamic management. The street will check the visit records and resident accounts once a quarter.
(3) The work should be effective. For the problems reflected by the masses in their visits, we should solve them on the spot on the principle of solving problems. For some uncertain policy issues and demands of the masses involving laws, funds, administrative examination and approval, don't reply at will, but record them in detail and report them in time. According to the division of functions, all departments should cooperate with each other, closely cooperate with the problems reflected by the masses, and ensure that the work does not go through the formalities or go through the motions.
Model Article 3 of Home Visit Implementation Plan
According to the requirements of the provincial leading group for mass work, the county group office requires that it be carried out in depth throughout the county from this year 10 to February next year. Contact the masses, serve the masses, promote development and promote harmony? Requirements for grass-roots activities of large cadres under the theme. In order to further improve the working system of group workstations, do a good job in daily home visits of group workstations and establish a long-term working mechanism, the work plan of theme activities of mass workstations in XX town is now reported.
First, working ideas.
XX town group work station by county? Big shots go into battle, concentrate their efforts, go to the front, and go to the place where contradictions are most concentrated? Requirements, organize the leaders and team members of each workstation group to carry out large-scale visits and research activities, and formulate detailed home visits. It is necessary to go to the front line of work, contact the masses in all directions, visit the people's feelings, listen to the people's voices, help the people and enrich the people, and promote the people and the people. It is required that all mass workstations refine their tasks and objectives, be strict in work requirements, innovate carriers, really help the people, and effectively solve the difficulties and problems in the production and life of the people.
Second, the key work
1, learn more and solve practical difficulties. First of all, the XX Town Group Workstation requires all group workstations to actively do a good job in the work plan of the big visit activities, and contact the cadres of the two committees in each village to actively visit the masses. Each group workstation should determine the number of visits and the number of households according to the actual situation of the village, and do a good job of visiting with good quality and quantity within the specified time. Secondly, according to the visit, we should know in detail what the people need and think, and focus on doing a number of practical and good things for the people in need in employment, education, medical care, pension, housing, environmental protection and food safety. Third, on the basis of investigation and account establishment, the problems that the masses need to solve are sorted and queued, and the solutions are studied item by item. Those that meet the relevant assistance policies will be solved as soon as possible. Finally, we should improve the assistance work into a long-term working mechanism, make great efforts to implement the system of mass workstation room serving the masses, really manage and connect the hot and difficult problems of the masses, give full play to the role of mass workstation room, and provide high-quality, efficient and convenient services for the masses to the maximum extent.
2, comprehensive investigation, eliminate contradictions and hidden dangers. On the basis of visits and investigations under construction, each group workstation should establish and improve the contradiction investigation ledger, and record the contradictions and mediation of each visit in detail. The leaders and team members of various group workstations should help the grassroots to improve the basic working mechanisms such as people's heart-to-heart, information collection and analysis, and contradiction investigation and mediation, prevent and diagnose potential contradictions and unstable signs in advance, find and resolve all kinds of contradictions from the source, and shift the focus of work from post-solving to pre-solving.
3. Actively mediate and solve the problem of letters and visits. Each group of workstations should actively establish a "petition account for each workstation agent", which should be strictly in accordance with the county? Deal with old cases, clean up serious cases and prevent new cases? The focus of the work is to solve the outstanding problems reflected by letters and visits from the masses as a prominent task. It is necessary to strengthen in-depth research on key issues of letters and visits, seriously study measures to solve outstanding issues of letters and visits such as land acquisition and demolition, law-related litigation, and key groups from the institutional and policy levels, and spare no effort to eliminate signs of instability and hidden dangers and safeguard the legitimate rights and interests of the people to the maximum extent. Strict accountability, the implementation of a monthly bulletin, in violation of the provisions of the requirements of accountability, and strive to achieve the goal of a significant improvement in the situation of letters and visits.
4. Do all the work to promote economic development. On the basis of visits and investigations, the workstations of various regiments should help grass-roots units to check the progress and existing problems in accordance with the arrangements made at the beginning of the year, help grass-roots units to improve their leadership ability, clarify their development ideas, solve production and operation problems, and achieve tangible results in strengthening leadership, supporting enterprise development, introducing key projects, and planning measures to enrich the people.
Third, safeguard measures.
1. Raise awareness and strengthen leadership. Development? Home visit? The activity is an important measure to implement the requirements of the office of the provincial, municipal and county group work station, an innovative measure to comprehensively strengthen and improve mass work under the new situation, a practical measure to deepen the activity of striving for Excellence, and an effective measure to pay close attention to the implementation of the work. Each group workstation must attach great importance to it, carefully organize and make careful arrangements to ensure that the activities achieve tangible results.
2. Strengthen cohesion and actively cooperate. We should take the initiative to strengthen contact with the cadres of the two committees in the village, carry out the work in an all-round way, and avoid appearing because the work is not in place? Empty hanging? Phenomenon. For the problems reflected by the masses in the process of activities, all group workstations should actively coordinate, strengthen the connection, solve them effectively, and not shirk.
3. Innovative work forms. Each group workstation should carefully study the work plan, carry out various forms of work in combination with the actual situation, and don't stick to the traditional form. It is necessary to sum up experience, make overall plans and effectively implement home visits.
XX town qungong station
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