All Er Shen genius genuine products can enjoy free maintenance service, and the warranty service of Er Shen products is provided by Er Shen authorized dealers all over the country. The specific warranty provisions are as follows:
Warranty service for quality problems
If there are quality problems within 7 days after purchasing the product, you can enjoy the exchange service, and the buyer is free of any fees.
If the product has quality problems within one month after purchase, you can enjoy free maintenance.
If there is any quality problem within one year after purchasing the product, the buyer can enjoy free maintenance by sending it back to Er Shen Science and Technology Headquarters, and the round-trip courier fee shall be borne by the buyer.
After more than one year, buyers can still enjoy maintenance. If parts need to be replaced, the buyer only needs to bear the part cost and the round-trip courier fee.
Warranty service for non-quality problems
Non-quality problems of products and damages caused by man-made reasons (such as falling, disassembling and refitting) can also be repaired. The buyer will send it back to Er Shen Science and Technology Headquarters, and the round-trip courier fee will be borne by the buyer.