How to apply for the return of goods in JD.COM Mall and JD.COM?

To return goods in JD.COM, you can follow the following steps.

Step 1: Open the mobile phone JD.COM App.

Step 2: Select the mine in the main interface of JD.COM.

Step 3: After entering the personal interface, we can see the return/after-sale, and click to enter the return/after-sale.

Step 4: In the order, you need to confirm the receipt before you can apply for after-sales, and select Apply for after-sales.

The fifth step is to enter the application after-sales, where you can choose the service type, and we choose to return the goods.

Step 6: After selecting the service type, confirm the following pickup information, click Submit, wait for the courier to pick up the pickup, and then wait for the system to reply.

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