System analyst belongs to the advanced qualification examination of soft exam. The system analyst exam consists of three subjects, the morning exam is comprehensive knowledge, the comprehensive knowledge exam is written, and the exam topic is objective multiple-choice question, with a full score of 75.

The morning exam for senior system analyst in soft exam is comprehensive knowledge, and the exam time is arranged at 9:00- 1 1:30. The knowledge points of the comprehensive knowledge test for system analysts are as follows:

1. Comprehensive knowledge of computer system;

1. 1 computer composition and architecture;

Characteristics and applications of various computer architectures (SMP, MPP, etc.). );

The functions of various components that make up a computer and their relationships;

1.2 operating system;

The type and structure of the operating system;

Basic principles of operating system;

Operating system performance optimization;

Network operating system and embedded operating system;

1.3 data communication and computer network;

Basic knowledge of data communication;

Open system interconnection;

Universal protocol standard;

Network interconnection and general network equipment;

Classification and application of computer networks;

1.4 database system;

Type, structure and performance evaluation of database management system;

Public relations database management system;

Data warehouse and data mining technology;

Database engineering;

1.5 middleware;

Heterogeneous and universal services, remote procedure calls, message-oriented middleware, object request agents;

1.6 system configuration and performance evaluation;

C/S and B/S structure, distributed system;

System configuration mode (dual-machine, dual-machine, hot backup, fault tolerance, cluster);

Performance calculation (response time, throughput, TAT);

Performance design (system adjustment, Amdahl solution, response characteristics, load balancing);

Performance indicators (SPEC-Int, SPEC-Fp, TPC, Gibson mix, response time);

Performance evaluation;

1.7 computer application;

Information management, data processing, aided design, automatic control and scientific calculation;

Remote communication service, network computing;

Multimedia compression, coding and storage technology;

Artificial intelligence, pattern recognition;

2. Basic knowledge of informatization;

2. 1 informatization;

Information and informatization;

The significance of informatization to organizations;

The demand of modern organizations for informatization;

Different characteristics of organizational informatization and software engineering or system integration engineering;

2.2 government informatization and e-government;

The concept, content and technical form of e-government;

The Strategy and Process of Government Informatization in China;

The process mode and technical mode of e-government construction;

2.3 enterprise informatization and e-commerce;

The concept, purpose, planning and methods of enterprise informatization;

Main modules and algorithms of ERP;

Business process reengineering;

Application of CRM and PDM in enterprises;

Knowledge management;

Enterprise portal;

Enterprise application integration;

The concept of whole-process supply chain management;

Business intelligence;

Types and standards of e-commerce;

2.4 Information resource management;

2.5 international and domestic informatization standards, laws and regulations;

3. Software engineering;

3. 1 Basic knowledge of software engineering;

Software life cycle and its model;

Analysis and definition of software requirements;

Software design;

Software testing and auditing;

Software maintenance;

Software reuse;

Document standards;

3.2 Project management knowledge;

The formulation, supervision and control of the project plan;

Project workload estimation;

Scope management;

Schedule management;

Configuration management;

Risk management;

Allocation of resources and tasks;

Project life cycle management;

3.3 Software process;

Definition and scope of software process;

Function of software process;

Development of software process;

Main software processes and their characteristics;

Software process improvement;

3.4 quality management;

Quality assurance plan;

Quality certification system;

Quality management and quality management technology;

Whole process quality management;

4. Information system development and operation;

4. 1 Basic knowledge of information system;

Information system concept;

Function, type and structure of information system;

The life cycle of information system, the objectives and main work contents of each stage;

Principles of information system construction;

Information system development method;

4.2 Requirements analysis and design methods;

Analysis design drawings (DFD, ERD, UML, flow chart, NS diagram, PAD);

Object-oriented design (inheritance, abstraction, proxy, encapsulation, polymorphism);

Structural analysis and design;

Module design (cohesion, coupling);

I/O design (report design, screen design, data item code design), man-machine interface design;

4.3 Development environment and tools;

Integrated development environment;

Development tools (analysis and design tools, programming tools, testing tools, etc. );

Comparison of software development platforms;

4.4 system integration;

Control integration, data integration, presentation integration and the use of external resources;

4.5 application system construction;

Application system design and development (analysis of the application of design methods, external design, internal design, program design and testing);

Use of software packages (development tools, operation management tools, business processing tools, ERP, groupware, OA tools);

Database design and operation (paradigm, SQL, data distribution);

Network planning and design;

4.6 system operation;

System operation management (computer system, database, network);

System cost management (user fees, TCO);

User management (ID insurance and management);

Distributed system management;

Hardware resource management;

Software resource management (library management, version management);

Data resource management and network resource management;

Equipment and facility management (power supply, equipment management, facility safety management);

System fault management (handling procedures, monitoring, recovery process, preventive measures);

Safety management and performance management;

System running tools (automatic running tools, monitoring tools, diagnostic tools);

System conversion (transition to running stage, running test, version control);

System operation service standard;

4.7 system maintenance;

Maintenance types (daily inspection, regular maintenance, preventive maintenance, post-event maintenance and remote maintenance);

Software maintenance and hardware maintenance;

Maintain the contract;

5. Safety;

Data security and confidentiality, encryption and decryption mechanism;

Computer fault diagnosis and prevention, computer virus prevention, computer crime prevention, intrusion prevention;

Communication and network security;

System access control technology;

Honesty;

Protect private information;

Safety management measures, relevant laws, regulations and systems;

6. Standardization and intellectual property rights;

Standardization consciousness, standardization development and life cycle of standards;

International standards, American standards, standards, industry standards, local standards and enterprise standards;

Code standards, file format standards, security standards, software development specifications and document standards;

Organization for Standardization;

Intellectual property rights;

7. Relevant knowledge such as economy and management;

Enterprise legal system;

Accounting common sense;

Financial cost management practice;

Organizational structure of modern enterprises;

Human resource management;

Corporate culture management;

IT audit knowledge (audit standards, implementation and audit reports);

8. Applied mathematics;

Application of probability statistics;

Graph theory application;

Combinatorial analysis;

Selection and application of algorithms (numerical algorithm and non-numerical algorithm);

Operation methods (network planning technology, linear planning, forecasting, decision-making, inventory management, simulation);

Mathematical modeling;

9. Professional English;

Have the English reading level required by senior engineers;

Master English terms in this field.

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