How do new head nurses manage nurses 1 and the present situation of new head nurses' management ability
1 and 1 lack management knowledge and experience.
Although all the new head nurses in the hospital are professional experts and technical backbones, they know little about nursing management. The training as a head nurse is often short-term, piecemeal, and not targeted, and can only be carried out by the new head nurse herself, or by borrowing the management methods of others in Cambodia? Empirical? When faced with many management problems, new head nurses are often helpless and in trouble.
Some head nurses took root in clinical practice, which led the new head nurses to shift their focus and ignore the difference between nursing management and nursing work. Some head nurses no longer do specific nursing work after taking office, but only talk and don't do it when they go to work, which causes nurses' resentment and reduces their prestige.
1 2 has been fully rolled out, and the management focus is not prominent.
The new head nurse's enthusiasm for work is very high, and she has made a series of plans to spread all the work in an all-round way, which leads to her eagerness to show her working ability in practical work, which leads to the lack of management focus, such as: paying attention to labor discipline today, professional skills tomorrow and nursing safety the day after tomorrow; Pay attention to nursing quality today and nursing research tomorrow; This not only can't improve the nursing quality of the department, but also makes the nurses in the department unable to keep up with the work clues of the head nurse, resulting in inconsistent nursing objectives in the department.
1 3 is under-managed, weak in execution and poor in planning.
Some new head nurses are not strict with themselves, they can't set an example in their work, have no ambition, are unwilling to take responsibility, and muddle along. Some head nurses lack courage and poor execution, and can't finish the work assigned by their superiors on time, and can't effectively rectify the existing problems, which leads to continuous problems in departments. Some head nurses lack planning for department management, and often complain that they are busy with work and have too many daily affairs to carry out various management work.
1 and 4 have weak communication, organization and coordination skills.
Management is the work of dealing with people, and it is inseparable from communication and coordination. The head nurse should coordinate the relationship with superior leaders, departments at the same level, doctors, nurses, patients and family members every day. Some head nurses have poor communication and coordination skills, which leads to interpersonal tension. In the work, it does not play a role as a bridge between the upper and lower levels.
1, 5 Ignore non-power influence.
Non-power influence is a kind of natural influence that does not rely on power, but only relies on personal image, language, strength, morality, interpersonal relationship and attention to detail. Its concrete manifestation is a kind of admiration, trust, recognition and voluntary obedience from the leader. Some new head nurses ignore the role of non-power influence in their work and blindly use the head nurse's? Right? Management nurses will be punished financially if they move, and the result is often unsatisfactory, and sometimes it is counterproductive.
Step 2: Countermeasures
2. 1 Strengthen the cultivation of new head nurses' management ability
The nursing department should formulate a detailed training plan for new head nurses, and formulate training methods for new head nurses according to their characteristics and management deficiencies. The nursing department can organize pre-job training for the head nurse's leadership quality, management quality, daily work flow, writing of the head nurse's manual and filling in various quality control forms, so that the new head nurse can initially have the key knowledge and ability needed for nursing management positions.
The new head nurse will be sent to attend various nursing management training courses organized by provincial and municipal nursing societies to learn systematic management knowledge. In addition, the new head nurse is required to actively study books on nursing management, communication skills, detail management and humanistic management, understand the basic knowledge of modern nursing management, improve her management quality and skills, and adapt to the new role as soon as possible.
2, held 2 times on a regular basis the head nurse experience exchange meeting.
The new head nurse used to be a good nurse in clinical work, but not everyone will be a good head nurse when she is a head nurse. Some can't find problems at work; Some can't set an example in their work; Some are tied behind one's back in management work; Everything is done by hand and will not play the role of backbone. In view of the above situation, we regularly hold experience exchange meetings for head nurses, and invite old and excellent head nurses with rich management experience to introduce their working methods and talk about their experiences, so that new nurses can talk about the difficulties and problems encountered in nursing work for a long time. Through communication, learning from each other and learning from each other's strengths, the new head nurse can avoid many detours and be welcomed by the new head nurse.
2, 3 follow the quality control group experts for quality control inspection.
Each head nurse has her own characteristics in management. Some of them are very concerned about nursing safety, some are meticulous in ward management, some are well-trained in departments, and some are impressed by special services. How to make head nurses complement each other and improve their management ability? Since this year, our hospital has arranged 1 head nurse to follow the experts of quality control group for inspection every day. On the one hand, we can learn from the strengths of the head nurses in the departments under investigation and make up for our own shortcomings. On the other hand, you can learn how quality control experts check quality control against standards and find problems and hidden dangers that are not easy to find at ordinary times. Through this method, it is more beneficial for head nurses to learn useful things, foster strengths and avoid weaknesses, and improve management level.
2, 4 improve the head nurse? Process management ability?
The head nurse is also the grass-roots manager of the ward? Process management? Although there are perfect rules and regulations, operating procedures and workflow in nursing work, there are great deviations in the implementation of each nurse, which requires the head nurse to monitor the process. We ask the head nurse to strictly enforce it? Five rounds a day? The system, that is, before morning shift, morning treatment peak, morning shift, afternoon shift and afternoon shift, makes the nursing quality control from terminal control to? Process? Control, eliminate deviation in the bud in time. no
The head nurse should pay attention to how the nurse completes the nursing work when helping the nurse to carry out specific work or patrol the ward. For key nurses, the head nurse can take the shift to check, find problems, and give timely guidance in order to master their specific work situation.
2, 5 use the head nurse's manual
Manual for Head Nurses is one of the effective methods to guide the work of head nurses. Using the head nurse's handbook can make the head nurse's work be planned every year, analyzed every quarter, focused every month and arranged every week, which makes the head nurse's work more planned and active. In recent years, our hospital has continuously improved the contents of the Manual for Head Nurses, allowing new head nurses to help guide their daily work through the Manual, which has promoted the quality of nursing management.
2, 6 implement the system of nurses' long night rounds.
We arranged for the new head nurse to follow the old head nurse for night rounds within one month to learn how the old head nurse controls the quality of night care and how to coordinate and deal with various emergencies. The head nurse's night rounds not only maintain the continuity of nursing management, but also exercise the head nurse's coordination and control ability and the ability to deal with emergencies.
2.7 Strengthen self-cultivation and cultivate the non-power influence of head nurses.
In daily work, head nurses should pay attention to strengthening their self-cultivation in personality, ability, knowledge and feelings. We should realize that in addition to the post power given by the leaders, we should also establish our own non-power influence, always be strict with ourselves at work, set an example, be rigorous in style, be brave in taking care of the overall situation, and make ourselves have good professional ethics and personality charm. Head nurses should also be proficient in their own professional knowledge, be able to solve difficult problems in nursing work, establish their own prestige among nurses, and let nurses admire themselves, so as to unite around them voluntarily.
Nursing management is a science as well as an art. As a head nurse, we should constantly improve our own quality, master modern management theories and methods while having good professional ethics, rigorous work style and superb nursing technology, and realize scientific and effective management, so as to continuously improve and perfect nursing work and improve nursing quality.