Mine is for reference only: many people have not trained hotels before opening, which is equivalent to a process from scratch, and some people have done it, but the cultural environment of each hotel is different. Every manager will have a training material. If not, you can find it in the best East. ) The operation method is somewhat different, which is equivalent to being integrated into your team.

1: Centralized training. Such as politeness, etiquette, gfd; You should know the procedure of meeting and answering the phone. , all branches are together.

2. Decentralize the training of each division.

3. Training is mainly about theory before practice. You can also hire a more professional oriental tutor or video outside. ) Try to diversify your methods.

If you can pass the exam, you will probably know the proficiency of theoretical knowledge. Practice is also equivalent to interview, which is the most important link, and every detail can't be sloppy and repeated. Then link the actual content to simulate the current business. We will know how it works.

I work on the floor, but I have attended the front desk training before.

I also hope that other heroes will participate and make suggestions.