1. You can recover your account by contacting customer service to make a complaint.

2. Click the avatar on Didi Chuxing to enter, click Customer Service after entering, and then communicate with customer service.

Platform rules:

First, the completion rate is low and delivery is stopped.

Recently, a driver received a learning reminder from the platform: Attention! Your completion rate is very low. The platform prompts 1 1395 that the driver suspended service in June. There are also drivers who directly receive a notice of suspension of service because of high-frequency cancellation of orders.

Second, the service score is low, and the red light warning.

At present, the warning rules of Didi driver level have been launched. Some drivers entered the red light warning because of low service scores, and the driver's rating was unqualified. The platform has stopped providing scheduling services for him.

Third, you can't drive without installing equipment.

In areas that support the installation of audio and video acquisition equipment, drivers will stop sending orders if they insist on not installing them all the time. If you want to take orders again, you must equip the vehicle with corresponding audio-visual equipment.

Four, do not complete the training, can not serve.

Drivers should complete all kinds of online and offline training in time. Especially safety training, if the driver is unqualified, the service will be suspended.