First, establish rules and regulations, improve norms, and build hospitals with high starting point and high standards.
After opening, the hospital quickly established various standard systems. We drew lessons from the successful experience of brother hospitals in the group, absorbed the essence of various systems of public hospitals, and quickly formulated the basic rules and regulations of hospitals. Medical care is the core of hospital work, and the quality management of medical care is the top priority of hospital management. Therefore, the medical department has formulated the outpatient work system, prescription system, medical record writing system, first aid team work system, ward management system, check system and medical care safety management system after opening. Formulated medical technology and nursing operation norms. Various medical and nursing operation procedures have been formulated. And in the case of uneven professional quality such as outpatient medical guidance, we adjust, standardize and train various processes to meet the requirements of patients. Laid a foundation for the smooth development and operation of the hospital,
Second, recruit talents, strengthen training, and occupy the medical market with technological advantages.
Talents are the most precious wealth of hospitals and the most competitive factor in the medical market competition. After the opening of the hospital, in line with the purpose of recruiting talents, strengthening training and occupying the medical market with technological advantages, a group of excellent medical experts, medical technology and nursing professionals were hired in various ways. First registered in zhangjiagang health department, the experts hired are Zhao riyang, deputy director of internal medicine, and graduated from XX medical university. Engaged in clinical cardiology research in a third-class first-class hospital for more than 40 years. He has deep clinical research and experience in clinical diagnosis and treatment of cardiovascular and cerebrovascular diseases, and is good at neurology, liver disease and digestive system diseases. He is the leader of the medical field.
Wu Baokang, deputy chief physician of surgery, graduated from XX Medical University and has been engaged in surgical research in a third-class first-class hospital in XX Province for more than 40 years. He has in-depth research and rich clinical experience in gastrointestinal, thyroid and breast diseases. He presided over the development of many new clinical techniques. Attending surgeon Yue Xinzhong graduated from XX Medical University and has been engaged in surgical clinical research for more than 20 years. He has rich field experience in andrology and urology diseases, and is proficient in the diagnosis and treatment of common and frequently-occurring diseases in urology, especially in the treatment of intractable diseases such as prostate, reproductive infection, anorectal diseases, paraanal abscess, anal fissure and anal sinusitis with integrated traditional Chinese and western medicine. He is unique and can understand at the same time.
Wan graduated from Hengyang Medical College as an attending physician in gynecology. Engaged in obstetrics and gynecology for more than 30 years in a third-class first-class hospital in XX province. He has held lectures on gynecological intractable diseases all over the country for many times, and is proficient in various gynecological operations and the treatment of intractable diseases. He has rich clinical experience in emergency and severe rescue of obstetrics and gynecology.
Chen Shenhua, deputy chief physician, graduated from XX Medical University and worked in a third-class first-class hospital in XX Province for more than 40 years. Master color Doppler ultrasound and black-and-white B-ultrasound in the diagnosis of cardiovascular, abdominal organs, thyroid and breast diseases, and have rich field experience.
Before opening, the hospital used the form of on-site job fair to screen the nurses who applied for it. After being registered by the health department, the hospital provides pre-job professional training, specialist training and operation training for new nurses. The contents include concept change, employee handbook, medical quality, medical safety prevention, "three basics training" of nursing specialty, hospital infection, first aid training for critically ill patients in hospital, medical device management, etc. In the case of uneven quality of outpatient medical guidance and other majors, we have adjusted, standardized and trained various processes to meet the needs of our hospital as a general hospital. Through training, we have enhanced the recognition of the hospital, strengthened the management concept and service, and improved the team consciousness, so that we can open a new world with a brand-new concept.
Third, grasp the market, adjust the positioning, and calmly find the market coordinates of hospitals.
As a specialized hospital in Jinfeng Town, Zhangjiagang, in order to win the market with its own resources in the future development, it is necessary to have a detailed market analysis and determine its own market positioning to expand the market. As our hospital is the only private hospital in Jinfeng Town, the positioning of the group company for our hospital is "high-quality, high-tech and high-standardized services integrating medical treatment, prevention, health care and rehabilitation".
The objective situation of high welfare and high coverage of medical insurance in Jinfeng Town of Zhangjiagang affected us to go to the designated medical insurance service hospital as soon as possible. After many audits by government departments, we have successfully obtained the designated medical insurance service, which is also the focus of our Huashan Specialized Hospital in the future.
Four, pay close attention to quality, improve service, and constantly improve the level of hospital management.
Quality is the core and life of the hospital, and it is also the basis of hospital benefits and the guarantee of long-term development. Based on this concept, the hospital pays attention to all aspects, pays close attention to quality, and puts "safety first, quality first" in the first place.
Service is the most competitive means of private hospitals compared with public hospitals, and it is also a significant symbol to measure the quality of hospitals. Since its opening, all departments and posts in the hospital have formulated service standards and requirements to achieve standardized services. On the basis of standardized service, the activity of "patient-centered and advocating quality service" was promoted and achieved good results. With the increase of outpatient visits, the good evaluation of the society and the improvement of the expectation of our hospital's medical level, Huashan College Hospital will effectively promote the consolidation and improvement of the status of medical treatment, nursing and service.
5. Internal coordination and external communication to create a harmonious development environment for the hospital.
The survival and development of hospitals must have a good environment. This aspect is mainly to strengthen internal coordination, pay attention to external communication, and solve all internal problems with humanized management. On the one hand, strictly implement system management, standardize the words and deeds of the whole team, and improve everyone's quality; On the other hand, use true feelings and enthusiasm to influence employees and unite them. Pay attention to regular adjustment of recipes, improve staff meals, make everyone feel at home in the hospital, and do their jobs with peace of mind.
The above is what our hospital has done for more than a year. With the deepening of medical practice and understanding of the medical market, we have realized that the existing medical foundation and service quality are far from meeting the needs of patients. Go all out to increase hospital construction, respect medical science, abide by laws and regulations, improve medical technology and service level, and build a hospital with reliable medical technology for villagers in Zhangjiagang.
Xxx is a busy year and a fruitful year. Under the correct leadership of hospital leaders and the active cooperation of brother departments, all colleagues worked hard, worked hard, carried out their work in strict accordance with the detailed rules of hospital target management and the standards of the Second Hospital, closely focused on the overall situation of the hospital, and carried forward the spirit of down-to-earth and innovation, which created good benefits for the hospital and made contributions that could not be ignored. This year's work is summarized as follows:
I. Work performance:
With the joint efforts of all medical staff in functional departments, the economic income of departments has increased greatly compared with last year. Among them, 2280 cases were diagnosed by pathology department, and the business income was 30XX yuan. The B-ultrasound room completed the inspection for 3XX person-times, generating business income of 2.88 million yuan; The ECG room completed 30,000 person-times, generating business income of 630,000 yuan; The EEG room completed 7,858 examinations, generating business income of 385,000 yuan; Doppler completion 1800 person-times, resulting in business income180,000 yuan; The gastroscope room completed 2850 examinations and generated business income of 600,000 yuan. B-ultrasound and ECG room completed the examination of normal patients, and also conducted more than 2,500 physical examinations for relevant units and individuals; The gastroscope room and pathology room cooperate closely to actively carry out the work of "early diagnosis and early treatment of esophageal cancer/cardiac cancer". Screening high-risk population 1200 cases, high early diagnosis rate, praised by the grassroots. We inherited the good development momentum of xx years, successfully completed the tasks assigned by superiors and people in XX years, and laid a solid foundation for the sustainable development in XX years.
Second, the political thought:
This year, the functional departments actively studied the spirit of the weekly meeting of the hospital, closely combined with activities such as "three good and one satisfaction", "one reform and two excellent" and "optimizing medical ethics and concentrating on education and rectification for 100 days", and vigorously promoted the spirit of caring for their posts and dedication. The staff of all departments tried to provide civilized and polite services, formulated practical service measures from different aspects of medical services, set an example, always observed hospital rules, practiced medicine honestly and took responsibility.
Third, new business development:
In order to meet the medical needs of outpatients in obstetrics and gynecology and consider the needs of long-term development of the department, this year, the Department of Pathology has made great innovations on the basis of the original, and constantly carried out new technologies and projects in combination with the actual situation. 165438+ 10 The pathology department newly purchased the lts-v400 vaginitis detector, which played a vital role in finding out the condition of school-age women in time, treating them in time and improving their rehabilitation. From the installation of the new instrument to the normal use, the staff of the department worked hard, actively studied and overcame all kinds of difficulties, and gave full play to the functions of the new instrument. The workload increased obviously, which not only met the needs of patients, but also improved the work efficiency of the department, which became another growth point of the department.
Fourth, business learning:
Functional departments undertake the inspection tasks of all clinical departments in the hospital and play an important role in the process of disease diagnosis and treatment. According to their own characteristics, all departments insist on self-study for a long time, attend academic conferences, constantly recharge their batteries and absorb new technologies and theories. In view of the prominent contradictions such as more patients, limited equipment and insufficient personnel, the functional departments set standards, find ways, seek practical results and pay attention to benefits. By formulating a reasonable personnel distribution and handover system, establishing a scientific workflow, maximizing work efficiency, and striving to innovate and actively explore a variety of ways to transform service processes, the waiting time of outpatients has been effectively reduced, the operation turnover has been accelerated, and the limited medical resources have met more patients.
V. Quality control:
In order to improve the quality of diagnosis and treatment, prevent mistakes and accidents, the staff of functional departments fully coordinate and cooperate, earnestly implement the post responsibility system, strictly implement the operating rules and regulations of each department, closely combine patients with clinic, explain in detail the precautions before examination, carefully review whether the application form meets the specifications, master contraindications, fill in and send reports in time according to the specifications, regularly check the medical record information, find existing problems in time, correct them in time, and fully provide convenient medical services for patients and actively cooperate with clinical diagnosis and treatment.
Six, the shortcomings:
While reviewing our work and affirming our achievements, we also clearly see the shortcomings and problems in our work. In particular, there is still a certain gap between talent construction and technology development, and the service level needs to be further improved. Specific performance in the following aspects:
1, individual departments have a weak sense of labor discipline, individual comrades' post responsibilities are unstable, they lack the awareness of doing things according to rules and regulations, they are more casual, sometimes their work attitude is lazy, and sometimes their study spirit is not hard enough.
2. A few comrades lack the sense of competition and enterprising spirit, lack the sense of crisis, are satisfied with doing their daily work well, have no long-term and short-term plans for departmental development and professional construction, are satisfied with the achievements made so far, and lack the motivation for innovation.
3. The professional quality of professional and technical personnel needs to be further improved.
4. Some old medical equipment needs to be updated and supplemented.
Seven. Work plan:
1. Further improve the management system, organize comrades to study the contents of the weekly meeting documents of the Institute on a regular basis, find out their own gaps against the comrades commended in the comprehensive information bulletin, make efforts to forge ahead, and form a good learning atmosphere in the department.
2. Strengthen the education of medical ethics and professional ethics, firmly establish the idea of serving the people wholeheartedly, strengthen professional discipline, charge fees strictly according to regulations, the price is transparent, and never collect fees arbitrarily, resolutely put an end to and reject all forms of "red envelopes" and "kickbacks", ensure the quality of work, and do not make false diagnosis or open false certificates.
3. Strengthen the sense of discipline, enhance the comrades' consciousness of observing discipline, strictly implement the leave system, and resolutely abandon the arbitrariness of discipline in the implementation process.
4. Set up a suggestion book to collect the problems reflected by patients. The problems reflected in the opinion book should be registered, and the opinions and suggestions of patients should be handled in time and answered in time.
In the new year, we are determined to take the development of the hospital as the driving force, further improve the quality of medical care, strive to make the layout, technology and efficiency of departments develop in harmony, and make greater contributions to the people's health and economic development in our county.
In the year of 20xx, the development department insisted on being an honest person, doing things in a down-to-earth manner, speaking honestly, not caring about the results, not being greedy for foreign affairs, not aiming too high, performing their duties pragmatically and conscientiously, and striving to be in a good position, in a better position and not offside. Now I will summarize and report the work of our department for 20xx as follows:
First, establish a communication linkage mechanism with Chongqing TV Station, Hechuan TV Station and radio station, so that the general public can often hear the voice of hospital development and construction, and see the moving picture of the hospital's "patient-centered" and constantly improve the service quality. Timely publicize and report the work trends of the hospital. Chongqing TV reported our hospital twice in 20xx, and Hechuan TV and radio sent reporters to follow our hospital 12 times. Among them, CPPCC X members inspected the hospital grade construction work; District People's Hospital strives for the goal of dimethyl, caring and barrier-free-on-the-spot report of District People's Hospital helping poor cataract patients: further deepening the reform of medical and health system: medical staff are with the victims in Yucun; District People's Hospital started the demonstration project of quality nursing service; The news that the District People's Hospital was officially designated as a national second-class first-class hospital had an unprecedented impact, which made the hospital achieve good social and economic benefits.
Second, make full use of the "liaison office" platform established with Hechuan Newspaper, and publish 5 1 article in 20xx. Among them, the District People's Hospital created a series of reports on "second-class hospital", the clinical gene amplification laboratory of the District People's Hospital passed the acceptance of the Ministry of Health, and the "three-person project" was implemented to build a brand hospital documentary —— the Department of Otolaryngology of the District People's Hospital established a municipal-level specialist, the District People's Hospital held a commendation meeting to celebrate "5. 12 International Nurses Day" and launched a "demonstration project of quality nursing service"
Third, give full play to the role of all kinds of print media, organize and write weighty manuscripts in time, and publish 14 articles in the first, second and third issues of Hechuan Health and Health sponsored by the Health Bureau in 20xx. * * * Published 6 books of Sanjiang Culture in 20xx.
Four, submit information reports, 20xx years to the Health Bureau and other relevant departments to submit 56 network reports. It timely, accurately and effectively reflects the news trends in hospital management, medical ethics, teaching and research, clinical medical care and so on.
5. Creating a "hospital name card"-The Hospital Publicity Feature Film spent a lot of manpower, material resources, financial resources and energy, and cooperated with Hechuan TV Station and Chongqing TV Station to complete the writing of the story and the production of two feature films with high quality.
Sixth, strengthen the role of the publicity column in the hospital. Changed the 156 version of the publicity display board of the inpatient and outpatient emergency center, focusing on the general situation of the hospital, the' introduction' of the members of the expert group and the staff above the clinical subtropical high school; Display of the main advanced equipment in the hospital; The main honor of the hospital; Public health education; Health reform and related health laws and regulations; Development of new business and technology in hospital; Key disciplines and special majors.
Vii. Strategic design and production of cultural corridor. The hospital invested several thousand yuan to build a cultural corridor with hospital characteristics, which vividly reflected the stormy course and brilliant achievements of our hospital in the past 78 years, especially the fruitful achievements in medical treatment, teaching, scientific research and management in our hospital in the past three years. These precious photos recorded moments of great historical significance to the hospital, and played a positive role in rallying people's hearts, boosting morale and creating a good cultural atmosphere.
Eight, actively send personnel to participate in activities outside the hospital, Li participated in the China Chongqing Youth Talent Forum Hechuan Health and Civil Affairs System Sub-forum and won the first prize.
Nine papers on the annual meeting of Chongqing Hospital Management Society. Among them, Cao Youwen's "Implementing the" Three Projects "to Cast a Brand Hospital —— The Construction and Development Journey of Hechuan People's Hospital" was awarded as an excellent paper of Chongqing Hospital Management Association in 20xx, and won the special prize of keynote speech exchange for two consecutive years. In addition, Cao Youwen's four papers, Talking about Industry Standards and Discourse Right, Hospital Management Going Global-Enlightenment from Mayo Story, Implementing Quality Marketing, Creating Boutique Hospitals, Deepening Reform, Promoting Development, Innovating Management and Increasing Benefits-Documentary of Reform and Innovation of District People's Hospitals, were exchanged in writing, creating hospitals and individuals who exchanged the most papers at this annual meeting.
In the year of 20xx, the development department adhered to the principles of being an honest person, doing things in a down-to-earth manner, speaking honestly, being crisp and agile, and daring to make achievements, and did not seek westernization, pursue a lofty position, be pragmatic, earnestly perform their duties, and strive to be in a good position, be more in place and not be offside. Now I will summarize and report the work of our department for 20xx as follows:
First, submit an information report. In 20xx, 56 special online newspapers were submitted to the Health Bureau and other relevant departments. It timely, accurately and effectively reflects the news trends in hospital management, medical ethics, teaching and research, clinical medical care and so on.
Second, the production of "hospital business card"-"hospital publicity feature film" spent a lot of manpower, material resources, financial resources and energy, and cooperated with Hechuan TV Station and Chongqing TV Station to complete the commentary writing and film production of two feature films with high quality.
Third, strengthen the role of hospital publicity column. Replaced the publicity display board of inpatient department and outpatient emergency center 156, focusing on the introduction of the general situation of the hospital, the members of the expert group and the personnel above the clinical subtropical high school; Display of the main advanced equipment in the hospital; The main honor of the hospital; Public health education; Health reform and related health laws and regulations; Development of new business and technology in hospital; Key disciplines and special majors.
Fourthly, the cultural corridor was designed and produced. The hospital invested several thousand yuan to build a cultural corridor with hospital characteristics, which vividly reflected the stormy course and brilliant achievements of our hospital in the past 78 years, especially the fruitful achievements in medical treatment, teaching, scientific research and management in our hospital in the past three years. These precious photos recorded the moments of great historical significance to the hospital, and played a positive role in rallying people's hearts, boosting morale and creating a good cultural atmosphere.
5. Actively send personnel to participate in off-campus activities. Li participated in the China Chongqing Youth Talent Forum Hechuan Sub-forum on Health and Civil Affairs System and won the first prize.
6. Submitted 9 papers for the annual meeting of Chongqing Hospital Management Association. Among them, Cao Youwen's "Implementing the" Three Projects "to Cast a Brand Hospital —— The Construction and Development Journey of Hechuan People's Hospital" was awarded as an excellent paper of Chongqing Hospital Management Association in 20xx, and won the special prize of keynote speech exchange for two consecutive years. In addition, Cao Youwen's four papers, Talking about Industry Standards and Discourse Right, Enlightenment from Mayo Story to World's Best Hospital Management, Implementing Quality Marketing, Establishing Boutique Hospitals, Deepening Reform, Promoting Development, Innovating Management and Increasing Benefits-Documentary of Reform and Innovation in District People's Hospitals, were exchanged in writing, creating hospitals and individuals who exchanged the most papers at this annual meeting.
In the past 5 1 year, under the cordial care and correct leadership of the Municipal Health Bureau, the hospital team led the cadres and workers in the whole hospital to carry out extensive activities of striving for Excellence. Take the opportunity of medical quality behavior, closely focus on the work objectives and key tasks signed with the Health Bureau, unite as one and work hard, and the total business income is1-1. 9%, the total annual income is expected to exceed xx million yuan, and the annual work tasks have been well completed, and the annual work summary is a model hospital. The main work report is as follows:
First, the project construction was carried out in an orderly, effective and rapid manner.
1 and * * year 1 month, the radiotherapy center was put into use, with an investment of 1.8 million yuan.
2.* * year 1 65438+1month construction area1. The main body of 50,000 square meters of three small family-style high-rise ward buildings was completed and the external walls were painted.
3, Liyang (5000 square meters) Changfeng (xx square meters) two residential expansion and reconstruction projects into the bidding stage.
4. The plane design of the 1 1 floor comprehensive ward building with a hospital building area of 10800 square meters will be completed soon.
5. The underground garage has entered the design stage.
6. The shantytown hospital project is in contact.
Second, the oncology department has developed rapidly with obvious benefits.
1, the economic income of the new hospital has increased substantially.
April-June income 1-March income1. Eight times. The income in the third quarter is similar to the total income of the new hospital in the first half of the year. The income of the new hospital has greatly increased.
2. The oncologist has a reasonable structure.
The technicians of tumor, surgery, chemotherapy, radiotherapy and physics are becoming more and more reasonable, and the follow-up talents are preparing for training and further study.
3. The equipment and technology of oncology specialty are gradually improved and perfected.
The auxiliary equipment of linear accelerator was added, and the digital remote X-ray diagnostic machine (digital gastrointestinal machine) was purchased, which also enabled the interventional operation to proceed normally. Four-dimensional color Doppler ultrasound and electrocardiogram workstations were added to improve the accuracy of functional examination. According to the characteristics of oncology department, a series of tumor markers have been added in the laboratory, which provides an effective basis for the diagnosis and treatment of tumors.
4. Strengthen cooperation with provincial cancer hospital.
Since June 6th, experts from Henan Cancer Hospital have been in our hospital all day every Sunday, which not only facilitates patients, but also provides good learning opportunities for clinicians in our hospital.
5. Strengthen market development.
First of all, establish an internal incentive mechanism to mobilize the enthusiasm of hospital staff. Secondly, establish a market development network, visit doctors in medical units without tumor radiotherapy conditions and some rural doctors in surrounding villages, and distribute publicity materials of our hospital to doctors. Pay a timely return visit to patients or medical staff who have business contacts.
Third, the community health service center has achieved remarkable results.
1, Liyang and Changfeng have health education publicity classrooms, equipped with computers, projectors, digital cameras and other health education facilities. This year, the work of filing files at home and giving physical examinations to the elderly free of charge was carried out, and more than 20 health knowledge lectures were held in the jurisdiction, which won unanimous praise from residents in the jurisdiction and achieved good social benefits, consolidating the existing medical market and cultivating a new medical market.
The work of the community center:
Number of old people's physical examination files Number of infectious disease vaccination management households within the jurisdiction
Changfeng 3843919913175 22978 times 263.
Liyang1629 400101259012391times 80.
2. Implement the basic drug system.
March -65438+ 10 * * * sales of essential drugs 29556. 15 yuan, community residents have benefited and received favorable comments from community residents.
3. Increased social impact. Director Liu of Provincial Health Department, Deputy Director Qin, Mayor and Vice Mayor Li, as well as leaders and experts from other provinces and cities visited Liyang Community Center to guide the work. The site meeting of the construction of community health service center in the whole city was held in Liyang community center. Greatly improved the visibility and reputation of the hospital.
4. The economic benefits have been greatly improved. Due to the good social influence of Liyang Community Center, Qibin Sub-branch earned 84.5% in August. 330 thousand yuan hit a record high, and the income in the first three quarters was 5.52 million yuan. It is a foregone conclusion that the annual branch task was overfulfilled by 6 million yuan. The construction of community center provides a new huge economic growth point and growth platform for the overall development of hospitals.
Fourthly, scientific branch target management has promoted the rapid development of the hospital as a whole.
1. At the beginning of this year, the main leaders of the hospital signed contracts with three branches: Cancer Branch, Qibin Branch and New Hospital. The content mainly includes the objectives and tasks issued by the Health Bureau and the specific work of each sub-bureau, which is broken down into eight 20 detailed work objective responsibility letters, 100.
2. The hospital has set up an assessment team composed of three branches, which will be assessed once every quarter, and the team and the middle level will announce their opinions in time. Good development, lack of criticism, rectification within a time limit, annual work summary hospital annual work summary model.
3. The internal evaluation of our hospital will not go through the motions. First, the assessment content is gradually refined; Secondly, according to the monthly work, constantly adjust the assessment mandatory work objectives; If the assessment shows that the work is insufficient and can't wait for the next quarter or next month, it should be rectified immediately.
4. The assessment results are linked to the bonuses of the heads of branches, and cash will be cashed at the end of the year.
5. Records of strengthening management and business learning of branches (only in the second and third quarters)
Announcement of the Lecture on Management and Business of the Executive Council (Session II)
Discussion on the middle-level meeting business of team meeting function meeting
Qi Bin 6 2 7 14
New Hospital 10 7 7 7
Tumors 5 7 7 8
Verb (the abbreviation of verb) has innovated ideas and achieved remarkable results in attracting investment.
1, the property ward building attracted 25 million yuan to build three buildings 1. 50,000 square meters small high-rise property family ward building.
2. Lease back the equipment and invest 9 million yuan to build a tumor radiotherapy center.
3, other ways to attract 2 million yuan, the purchase of digital gastrointestinal machines, four-dimensional color ultrasound monitors and other medical equipment.
Six, solidly carry out medical quality activities.
1, launch the "medical safety" activity.
Related research and discussion are carried out around the theme. This year, the focus is on a series of perioperative systems, the core of which is inspection and safety, paying attention to safety confirmation, establishing standards and norms for surgical grading, formulating a catalogue for surgical grading, and working around surgical safety and surgical quality norms to further ensure medical safety and continuously improve medical quality. In the aspect of nursing, the core system of medical care in Henan Province has been seriously implemented. After training and examination, all kinds of nursing staff at all levels in our hospital have mastered the nursing core system, and the implementation rate of the nursing core system is 100%. Such as grading nursing system, nursing error accident reporting system, nursing quality management system, nursing consultation system, health education system and so on.
2, the implementation of nursing "three basics", "three strict" training system and plan.
* * * Held 22 business lectures and trainings, participated in 20 lectures and participated in 729 lectures. Organized 1 theoretical examination and 1 nursing technology operation examination, and * * * participated in 182 person-times. Supervise the business study of each department every quarter. The 12 operation technology and first aid technology issued by Henan Provincial Health Department were trained and assessed in a planned way, so that the qualified rate of basic nursing technology reached 100% and the qualified rate of specialist nursing technology reached over 95%.
3. Hold a first aid skill competition.
According to the arrangement of the municipal bureau, our hospital actively participated, issued documents, set up a leading group, and mobilized all clinical departments in the hospital to participate in the team. After active exercise and participation, the hospital selected outstanding individuals and groups, and then participated in the city first aid competition, and achieved good results. This activity effectively promoted the enthusiasm of clinical departments in the hospital for job training and basic skills training, achieved the expected goal, received good response and improved the quality of clinical medical care.
4. Strengthen communication between nurses and patients, and carry out health education and holistic nursing.
Conduct communication lectures 1 time, formulate and improve nurse-patient communication system, implement health education system and preoperative visit system, carry out personalized service, close nurse-patient relationship and improve nursing quality. The overall nursing coverage rate reaches 100%, and the awareness rate of patients' health education reaches over 90%.
5. Strengthen the management of hospital infection.
To monitor the incidence of nosocomial infection and investigate the prevalence. 1- 10 * * A total of 2 16 1 person were investigated, and 25 people were infected in hospital, with an infection rate of 1. 16%, the infection rate of aseptic wound is zero, the number of people surveyed 137, the actual survey 135, and the prevalence rate of hospital infection is 2. 22%。 To investigate the clinical use of antibacterial drugs, the utilization rate of antibacterial drugs was 56. 20%。
6. Actively carry out the prevention and treatment of influenza A. ..
Standardize the establishment of a fever pre-inspection room, assign full-time staff, make clear signs, signs and publicity pages, conduct more than two rounds of off-the-job training for employees in the hospital, with more than 60 participants/kloc-0, and distribute more than 240 off-the-job training materials for tertiary industry.