The complaint handling training exam is certainly useful. The purpose of the examination is to strengthen the popularization of this kind of safety knowledge and rules, and subtly influence the drivers of online car, so that they can have this awareness to drive safely and better serve passengers. This kind of examination and training is not about how many points you can get and how many questions you can answer correctly. Through this kind of examination, the online car driver can deepen his impression and strengthen this safe and popular knowledge and rules, which is the purpose of the examination.

Extension: Is it useful for Didi to complain about drivers? Traveling by Didi, if you find that the driver has a bad attitude, you can complain about rights protection. If you need to complain, first collect and sort out the evidence of his bad attitude, and then complain to his customer service platform. As long as the reasons for the complaint are sufficient and the evidence is conclusive, the customer service platform will deal with the driver. Such complaints are useful.