Training institutions refuse to drop out of classes, and the way to safeguard consumers' rights and interests is to negotiate with operators; Complain to the relevant administrative department; Requesting consumers' associations or other mediation organizations established according to law to mediate; According to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; Bring a lawsuit to the people's court.

Legal objectivity:

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 39

Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.