Common knowledge of product operation, technical parameters, after-sales service, product instructions, product selling demand, company-related information, basic market of the same industry, basic information of competing products, basic norms of shopping guide work, and relevant shopping guide systems all need to be learned.

For example, if the customer wants to recommend it, it is best for the sales staff to understand the product and recommend dessert cakes that meet the customer's needs, so training is still needed.

Responsibilities of sales staff:

1, the clerk should keep the store clean, especially the counters, goods, environment and shelves clean and tidy before opening every day, so as to be clean, bright and clean;

2. Sales staff should be loyal to their duties, be enthusiastic and patient when dealing with customers, seriously answer customers' questions and provide customers with various services;

3. If the goods are not full, they should be replenished in time. When new goods are put on the shelves, they should be put on the shelves in time;

4. The job responsibilities of the salesperson include putting the goods in order, and there can be no shortage and misplacing;

5. The clerk should always check whether the quantity of goods in the warehouse is enough, and try not to be out of stock without timely notice to make up the position;

6, the clerk should abide by the rules and regulations of the supermarket, abide by the schedule, do not leave early, don't be late, don't do things unrelated to work.