First, communication:
Communication is actually the contact process between people at work, and it is the process of transmitting information, communicating ideas and exchanging emotions between people.
Mainly divided into the following types:
(1) According to the content of information communication, it can be divided into tool communication and ideographic communication.
Tool-based communication: announcement and release of relevant measures;
Ideographic communication: regular engineering meetings, conferences, etc. This kind of communication is achieved through emotional communication. Humanism is becoming stronger and more important. The influence of ideographic communication will gradually be greater than that of tool communication.
(2) From the direction of information dissemination, it can be divided into vertical communication and horizontal communication.
Vertical communication: top-down communication or bottom-up communication (the superior issues documents to convey instructions to the subordinate, and the subordinate reports to the superior).
Horizontal communication: parallel communication
(3) From the organizational structure of communication, it can be divided into formal communication and informal communication.
Formal communication: document release and submission, negotiation, meeting, report, etc.
Informal communication: informal meetings, such as discussions and chats. Informal communication can get more information, but the information is easily distorted and there are many gossips.
Second, coordination.
1, coordination refers to the organizer's adjustment of the relationship between the participating elements of an activity, so that each element can cooperate with each other, which is conducive to the completion of organizational goals.
If employees are uncoordinated, their work will not be carried out well, which will only make things worse and bring pain and trouble. And if you are a leader, your wisdom lies in reasonably distributing the work of employees and coordinating their cooperation.
2, the function of coordination
Unified function: it is embodied in unifying thoughts and understanding and marching towards the established goals in unison. (Strengthen goals and reduce costs)
Guiding function: let the members of the organization know the intention of the superior or the policy of the superior department, so as to adjust their working ideas. (clear direction)
Control function: control unstable factors to ensure the stable development of the working system towards the established goals. Employees must constantly coordinate all kinds of changing information, and the process of coordination is also a process of control. (Eliminate internal contradictions)
Amplification: Division of labor and cooperation is becoming a trend of enterprise working style, which is advocated by more managers. A whole composed of interrelated and restricted parts, after optimization design, the overall function can be greater than the sum of the parts, resulting in the effect of 1+ 1 >:2. A good team is not that every player is excellent, but that there is cooperation between players.