I. Annual Work Situation
1, familiar with the rules and regulations of the company.
I joined the company in xx. In order to integrate into the company team faster and better and lay a good foundation for future work, I stepped up my understanding of the company's rules and regulations and became familiar with the company's corporate culture. Through understanding and familiarity, I am proud to join the company's team, but I also feel my own pressure. In the future work, I will take the company's various rules and regulations as the criterion, strictly demand myself, and complete the work tasks faster and better.
2. Be familiar with the workflow.
As an assistant designer, my duty is to help designers complete all kinds of drawings and documents in the process of talking about bills, and make full preparations for designers to sign bills. After a period of running-in, I gradually know how to do it and do the work at hand well. Under the guidance of the designer, I not only know a lot of professional knowledge, but also know a lot of truth about being a man and doing things.
Second, the existing shortcomings and improvement measures
Xx years passed away with the wind. Looking back on my work in the company for nearly half a year, the workload is not large, the highlights are almost non-existent, and many jobs are still unsatisfactory. To sum up, the shortcomings mainly include the following points:
1, lack of communication, unable to make full use of resources.
In the process of work, due to the lack of solid professional knowledge and certain inertia, the consideration of things is not comprehensive and meticulous enough, and I don't take the initiative to ask other colleagues for advice, which leads to reduced work efficiency or even mistakes, and I can't make full use of superior resources. As the saying goes, a good threesome must have a teacher. In the future work, I will actively strengthen communication with colleagues in other departments, realize resource sharing through the company's platform, and improve my work efficiency.
2. Lack of planning
In the process of work, due to the lack of planning, the purpose of work is not clear enough, the contradiction between primary and secondary is unclear, and the effect of getting twice the result with half the effort is often achieved. The leader is dissatisfied or full of grievances. In the future work process, I will make a work plan carefully, strengthen my understanding of the purpose, distinguish between primary and secondary contradictions, and strive for twice the result with half the effort.
3. The major is narrow.
As a modern talent, he should be versatile, so that talents can meet the needs of the times and the company. My major is narrow and I have no basic knowledge of other majors, which limits my development. In the future work process, I will strengthen the study of other majors, make full use of the company's resources, improve subjective initiative, and strive to become a multi-functional and compound talent.
Three. Xx-year target plan
1. Strengthen self-study, combine with reality, consider more details, do a good job seriously, and actively cooperate with colleagues' work projects. Continue to strengthen the study of the company's systems and businesses, and realize a comprehensive and in-depth understanding of the company's systems and businesses. Take the company's various systems as the theoretical basis of their attendance work, and combine the actual situation to better carry out attendance work.
2. Actively learn from colleagues, consult modestly, promote learning through practice, and improve your working ability in all directions.
3. Overcome many shortcomings, strengthen study, and contribute to the development of the company.
At the end of the year, I would like to thank all my colleagues for their companionship in the past six months, which made me feel warm and cordial when I was alone in a foreign land. I want to thank the company, for giving me such a good learning platform, so that I don't know anything just after graduation, and I have learned too many things I have never seen in the past few days. Sincere thanks. I sincerely hope that 12 we will get better and better.
Summary of new employees' personal work (2) My future is not a dream that pervades the campus in the days after I leave school. I will spend every minute carefully, which will increase my confidence in the future with only theoretical knowledge and no social experience. With infinite longing and yearning, I chose Beijing without hesitation and set foot on the train going north. I am full of dreams and hope to realize the joy of harvest in the beautiful capital xx.
Xx in deep winter, whistling north wind, flying yellow leaves, dry and cold weather, when I first arrived in Beijing, I felt a little depressed and lonely in this beautiful big city. I don't know when I started to doubt my choice and the place where I live. Coming to the Great Wall is an accidental opportunity. People say that accidental achievement is brilliant. I'm not sure, but I have the confidence to pursue it. Under the leadership of the Great Wall staff, we came to Qu Yun Garden, where we will have a three-day training. The trainers here have carefully arranged our accommodation and life. When they saw that there was no heating in the training room, they immediately called the maintenance master and brought us a warm world. In an instant, the touched heart is no longer cold and lonely. Moved, we ushered in three days of training. This training includes the introduction of corporate culture of Great Wall Property, the company's business philosophy and service tenet, the teaching of relevant rules and regulations and the teaching of their own experience by the heads of various departments of the company, as well as the on-site drills of basic etiquette, service content and service content as customer service personnel.
What benefited me most from the three-day training was the field exercise of service process. Everyone plays a different role, including unruly and unreasonable owners, inexperienced customer service staff, experienced maintenance masters and serious and responsible cleaning staff. We repeatedly practice the adaptability of customer service staff in different situations. Through on-the-spot drills, I got a basic understanding of the basic service content as a customer service staff, the emergency ability and handling methods when encountering different emergencies from different owners, and the handling procedures of various incidents. On the basis of the concept, I have a deeper understanding of the real meaning of property management. Although the whole training time is not long, in these short days, my knowledge has been updated, team spirit has been improved, and sentiment has been cultivated, which has benefited us a lot and gained a lot.
It is a great honor that after three days of training, I was assigned to Qu Yun Garden Management Office and started my internship in the first district. When I came to the customer service center, I found that I actually gained very little and had too much to learn. Kang Wenshun, the director of the first district, saw my confusion and encouraged me to see more, do more, think more, ask more questions and learn more. Ask other colleagues to give me more help and get in touch with various services. On the day I came to the customer service center, I learned how to open a receipt, enter a flow sheet, open a heating certificate, answer the phone and other basic services. I remember when I answered the phone for the second time, I was filled with fear and answered some simple questions from the owner mechanically. After listening to this, my colleagues pointed to my talking machine and told me that it was not easy to get close to the owner or even offend the owner, which was far from our service standard. Knowing the seriousness of the situation, I always remind myself, relax myself, always smile when answering the phone, and treat the owner as a relative. This practice has been affirmed by supervisors and colleagues. In the next few days, with the enthusiastic help and guidance of my colleagues, I learned how to handle the above-ground and underground parking spaces, renew parking cards, and matters needing attention in the process of handling parking spaces, such as the monthly and annual fees on the ground and underground, the underground garage being divided into east and west garages, the choice of parking spaces for owners, and the handling of car cards. Understand and master many problems closely related to the owners, so as to serve the owners independently and better. At the same time, I often patrol the community with my colleagues and deal with problems in time.
Now, I can work in the morning and evening classes independently. Although some work is not very skilled, some knowledge is not comprehensive enough, and some problems have not been discovered, I have learned to ask questions carefully, which can reduce mistakes in my work and enrich my work experience.
In the days to come, I will redouble my efforts, do one thing, love one thing, learn from my colleagues with an open mind, obey the arrangement of my superiors, and finish all the work seriously.
1. Start with the subtle work, actively adjust the mentality and complete the role change. From school to work, the environment has changed a lot, and all people and things are new. Especially as a customer service, I have many people and many problems. I must adjust my mentality, be a low-key person and do things with high profile, and the customer is God.
I am not familiar with this community. In the following days, I will go to the community more, find more problems, solve them in time and follow up at any time.
3. Be familiar with and understand the owner when contacting the owner. Help solve the owner's needs and troubles within the scope of service and ability. Let the owners truly feel the service purpose of the Great Wall: to serve the owners and the society. Let the owner be satisfied and assured.
4. Strengthen communication with colleagues, consult and learn from colleagues with an open mind. As a new employee, lacking his own work experience, many things are understood by imagination. In the initial work, he will encounter such problems at any time, so he must consult his colleagues humbly and seriously. At the same time, we should also handle the relationship with colleagues, cooperate with groups, help each other, and contribute to the development of Great Wall Property.
I have worked in xx Garden Management Office of xx Branch of xx Property for some time, and I have matured a lot myself. Thanks to everyone who helped me, because of his help, their concern, their support and their encouragement, I quickly integrated into the United, warm and friendly family of Great Wall Property Qu Yun Garden Management Office. I am honored to create my own life stage in Qu Yun Garden Management Office. I still remember that I was re-examined by You Guo and assigned to be in charge of the publicity column. I was really scared at that time, afraid that I couldn't do it well and that I couldn't finish the task. With the encouragement of the leader, I built up my confidence and finally completed the task successfully. My heart is full of joy and pride, and I can make contributions to the country and the collective. In the future, I will be full of confidence, study hard, work hard and accumulate constantly, and strive to become a formal employee of Great Wall Property as soon as possible.
Personal work summary of new employees (3) As soon as I left the university, I was honored to be a member of xx Engineering Company, and started a new journey in my life with my own good hope and self-made mentality.
In order to let us better understand the company and adapt to the work, the company specially started a week-long pre-job training for new employees from July 14. The content of this training is very rich, mainly including the company's historical evolution, the introduction of the company's organization and corporate culture, the lectures given by the company's leaders, the lectures given by the heads of various departments on relevant professional knowledge and their own experience, and the systematic study of safety, management system and file management. After seven days of training, I learned about the basic operation process of our company, as well as its development history, corporate culture, current situation and some professional knowledge that I have never been exposed to before. Through this training, I benefited a lot and have a deep understanding.
First of all, understand the company's historical evolution, company organization and corporate culture.
The day the training started was to introduce the company's historical evolution. Secretary Rui introduced it in detail, as if he had led us through more than 50 years of wind and rain, witnessed the evolution of the enterprise and understood the hardships. This makes us cherish the hard-won today more and inspires us to work harder to build a brilliant tomorrow.
On the same day, Secretary Zhang introduced the company's current organization to us, which enabled us to understand the company's main departments and their main functions from a macro perspective, paving the way for future contact and improving work efficiency. Secretary Zhang also introduced the corporate culture of our company in detail. After working for three months, I feel that the working atmosphere, interpersonal communication and even walking on the road of the company are passionate and relaxed. Passion is because you can learn a lot of knowledge and skills at work, and relaxation is psychological. This is the feeling of work and happiness, which makes me feel extremely satisfied.
Second, the training gave me a basic perception and understanding of the company's main business.
I work in the company's file room and study professional file knowledge at school. It can be said that I am a complete layman in surveying and measuring. This training is my first systematic exposure to this knowledge. Really benefited a lot and learned a lot of new knowledge.
After several professional trainings, I have a general understanding of the company's main tasks, which are roughly divided into survey, measurement, geotechnical test and detection, and the corresponding departments are responsible for them respectively. For example, the engineer's office is mainly responsible for geotechnical engineering work, mainly including survey, design, management, testing and monitoring; The testing center is mainly responsible for in-situ testing and pile foundation testing. And I have a general understanding of its main workflow and some terms, so I won't be confused about the company's main business as I was when I first came.
Thirdly, I learned the knowledge of the company's safety management and management system.
We spent a day systematically learning the knowledge of safety and company management system. I think this knowledge is still relatively unfamiliar to our fresh graduates. I think its purpose is to ensure safe production; Second, improve work efficiency; Third, enhance the corporate image. The ultimate goal is to make it profitable. On this basis, there are still many theoretical knowledge and systems that need our attention in our daily work, such as safety. In any small link, we should pay attention to safety issues, such as power failure, fire prevention, theft prevention, and some electricity safety and personnel safety, especially in the construction site. These problems may be noticed after the actual work and written into the system, making the safety management more standardized.
The company is one of the companies that have obtained the three-in-one management system in the industry, and has a management policy that conforms to the actual situation of the company. In the process of learning, we have learned a management mode that should be constantly changing, that is, pdca cycle: from play (planning) to doing (implementation) to inspection (analysis and inspection) to action (continuous improvement). Whether it is qhsems, ems or ohsms, this cycle runs through it all the time. Looking closely, this cycle is also applicable to all aspects of our lives. In fact, it is a process of accumulating experience, never having meetings, from bad to good, from good to better. I believe that this simple and clear cycle will accompany me all my life and become a yardstick for my continuous progress.
Fourthly, I learned the knowledge of company archives and personnel.
On the last day, we first studied the company's file management system and the main functions of the company's archives room. I am familiar with this aspect because I work in the archives and have worked as an intern for 2 months. I think the value of archives lies in their utilization. When others need information, it is the most important duty of archivists to find the needed information quickly and timely. The company's archive room has a history of more than 50 years, with a sound system and clear classification of warehouses. During my internship, I deeply realized that I didn't choose the wrong company. With good infrastructure and good teachers, I can really apply what I have learned and better master theoretical knowledge through practical experience. The company's archive room is also responsible for the management of specifications and magazines, and has a special reading room to facilitate professional and technical personnel to understand the new specifications in time and grasp the new trends of the industry.
In terms of personnel, Director Li mainly introduced the treatment, holidays and titles of new employees to us. I think this should also be a topic of great concern to us. Director Li introduced the salary situation of various departments in detail. I also feel that the more transparent and fair, the more open and the less sensitive. I care more about the title. The title of archival series is subject to social test. I think from now on, we should seize the professional knowledge and strive for an early upgrade.
Finally, the requirements put forward by the leaders during the training.
I learned a lot in this training, but what impressed me most was that every leader basically mentioned a requirement, that is, study, study and study again. I can't relax for a moment. If I want to change my professional knowledge, I need to know more about other majors, such as myself. I should know more about measurement, which will help me understand the contents of files and improve work efficiency and quality. In addition, I hope to enter the working state as soon as possible, and make a good change in my mind, from the receiver to the giver. I think I have done a good job in this respect. After all, after two months of internship, I feel that I am slowly getting on the right track now. Finally, I hope everyone can work hard, develop good working and living habits, accumulate capital for themselves and create benefits for the company.
I have worked in the company for three months now. This pre-job training gave me a deeper understanding of the company and enhanced a lot of knowledge. More importantly, it gives me a new understanding of myself and a new goal. Water will rot if it doesn't flow. If people don't advance, they will retreat. In my future work, I will redouble my study and constantly improve my quality. As the company takes a new, unique and sophisticated road, as a member of the company, I should also have such an idea to develop my own novelty, uniqueness and sophistication, improve myself to meet the needs of the company's continuous development and strive to realize my own interests.
Believe that you can do it and prove that you can do it!
Personal work summary of new employees (4) I officially joined the warm family of X Bank this year. Six months is not a long time, but it is enough to leave a deep memory on me. Because it contains too much teaching and love, too much support and help. Here, I would like to express my deep gratitude to those leaders and colleagues who have touched me and made me happy. Thank you for your help and support! Summarize the performance of duties during this period, mainly reflected in the following points:
Ideologically, on the one hand, he is firm in his political beliefs and always strict with himself as a party member. Efforts should be made to improve ideological awareness, adhere to the leadership of the China Producer Party, and support the principles and policies of the CPC Central Committee and the State Council. Take an active part in the political and business study organized by branches and sub-branches, have a correct learning attitude, abide by rules and regulations, respect leaders, unite colleagues, make clear the purpose of exercise, obey arrangements, actively participate in internal affairs, consult humbly, and actively apply the theoretical knowledge learned to practical work. On the other hand, there are still many areas to be improved in the development of banking industry, especially the personal business is still facing many difficulties, which requires us to change our concepts. I didn't know much about my bank before I stepped into it, so the strong contrast after I came made my mood at a low ebb for a long time. When I saw many difficulties, I flinched and even thought about giving up, but the warm family of the branch made me reluctant to leave here. After a period of ideological struggle, I finally understand that people should learn to adapt to the environment, not the environment to adapt to you.
At work, I am loyal to my duties and do my best. My leaders and colleagues have also given me great help and encouragement, and I have also gained a lot. During this period, I contacted the personal loan business and learned about the operation process. Although there are many obstacles in the marketing of wealth management business, it can lay a foundation for the better development of wealth management business in the future. Find happiness in daily service customers. In order to establish a customer-centric service concept for myself, I further realized the importance of customer-centric in my study and practice. In the financial industry with unprecedented fierce competition, only by firmly establishing the customer-centered thinking, serving customers wholeheartedly, creating more convenience and wealth for customers, and earnestly serving customers can we be in an invincible position in the competition.
In terms of study, I participated in various trainings and examinations organized by the bank, studied the training for improving the sales ability of account managers of retail banks organized by branches, and successfully passed the insurance agent qualification examination. Don't forget to learn other related financial business knowledge in your spare time, open up learning space and improve your theoretical level. In July-11month, I participated in the International Financial Planner Learning (cfp), and my theoretical knowledge reached a new level. Pay close attention to the changes of economic and political situation in daily life, broaden your horizons, enrich your knowledge, and lay the foundation for better service to customers.
You can't take the Wan Li Road without accumulating steps. During the period, due to lack of work experience, some problems were exposed in practice. Although I hit many walls, I also got many opportunities to hone. These opportunities are practical and effective for me. When organizing the Baolong blind date party held by Peninsula Network, the bank leaders trusted me to finish the work and did the preparatory work in the early stage, but there was no field trip, which delayed the organization of the event and made colleagues run a lot with heavy propaganda tools. I apologize to you. In the past, a lot of work has been said but done less, and thought and done less. No action will always be in the bud. Every experience is a fortune, so in the future work, I will adhere to the work style of more practice, be lenient with others, be strict with myself, and constantly improve and refine my work.
In marketing, because the plan is not clear, the goal is not clear, and the mind is emancipated, there is no substantial progress in marketing. Summing up the work during this period, the future marketing work should be carried out every day, going out to market customers and taking marketing as my basic work. Only continuous marketing can turn passivity into initiative. Marketing work should be quantified to monthly, weekly and daily summary and comparison.
There is still a long way to go, and there are still many things that need to be worked hard. In particular, the financial management position I am engaged in has not yet formed a complete model, which requires our joint efforts. In the new year, our personal business will continue to improve. I will follow closely the leadership of our bank, not only selling our business, but also showing our customers the new recognition of our bank.
Power expresses passion and shines in every season.
Personal work summary of new employees (5) It is hypocritical to say that you have devoted yourself to your work with full enthusiasm since you came to the company. It can be said that the process of work during this period is also a process of constant adjustment and maturity of my own mentality. At first, I felt that as long as I give full play to my special skills, no matter what work I do, I won't feel hard. But ask yourself, why did I apply what I have learned in the first place? What's your specialty? I just didn't know my position when I first joined the work. Without a trace of psychological preparation, the company arranged for me to collect and sort out information. At first glance, information collection and data statistics seem boring and unremarkable. It is easy to finish the work, but it is not easy to do it well and creatively. Therefore, I gradually understand that I have the opportunity to develop my talents and increase my knowledge in all positions. If we can do the most ordinary work with full enthusiasm, we can also become the most exquisite workers; If you do the noblest work with indifference, you are just a mediocre craftsman.
The adjustment of mentality makes me more aware that no matter what I do, I must do my best. Whether this spirit can determine the success or failure of a person's future career. If a person understands the secret of avoiding hard work through hard work, then he has mastered the principle of success. If he can make active efforts everywhere, he can enrich his life experience in any position. If you have a positive attitude, you will be successful all your life.
Secondly, make a summary of my work in the past six months.
(A) endless learning, pay attention to their own career development, and take more management training courses. Occupation is only the continuation of students' occupation. It is important to apply the theoretical knowledge learned in school to work and further improve and sublimate it.
My main job is to be responsible for the information collation of the industry. I will timely, accurately and comprehensively collect and process a large number of dynamic data, industry supply, policies and regulations promulgated by government agencies at all levels and other major market data through the application of information technology and the Internet, so as to provide a basis for the company's future macro-decision. This enabled me to get in touch with all kinds of industry policies and investment information for the first time, which greatly expanded my knowledge. In the process of sorting out information, I have improved my proficiency in office software such as Office, and at the same time enhanced my knowledge of file management.
In addition, I also tried to estimate the cost of XX project, which gave me a chance to get in touch with the actual work of estimation and gave me a sublimation process from theory to practice. Combined with the relevant knowledge learned in school, I think it is necessary to further explore and think, and use it flexibly to solve practical problems.
(2) Even the most basic work needs constant innovation and progress to improve work efficiency.
A large part of my work is related to the collection and arrangement of information files. I think this is a rather boring job. In fact, if I think about it more, file management will be more humane. So far, I have found that there are many kinds of materials to be saved, and the amount of information is also great. So, while sorting out the data according to the routine, I compared some data horizontally from the aspects of region and level. Of course, with the deepening of my work, there are more new contents waiting for me to learn and think.
Of course, there are still some shortcomings in my work, such as paying too much attention to the progress of the work and not taking into account the comprehensiveness of the work. In the next work, I will do my job well in line with my seriousness and sense of responsibility.
In short, I will take the company's business philosophy as the coordinate, combine my knowledge background with the company's specific environment, take advantage of my energetic and receptive advantages, learn business knowledge and leading technology, and make my modest contribution to the company's development.