Politeness training for waiters includes: gfd, etiquette, customs, professional skills and knowledge.

The purpose of training is to instill the etiquette, code of conduct and service consciousness of service employees, cultivate a good mental outlook, establish a good image of gfd, make employees' gestures more in line with customers' psychological requirements, optimize service quality, beautify and enhance the overall image of the enterprise.

The main standards of waiter's polite service:

(1) Initiative: No matter how busy you are, you should take care of them and entertain guests.

(2) Enthusiasm: Polite, smiling, friendly in attitude, friendly in language and warm and thoughtful in work.

(3) Patience: Never tire of asking questions, be calm when things go wrong, and act decisively.

(4) Thoughtfulness: treat guests sincerely and make careful arrangements to reach the standard of warm service.