In order to further promote the work of building a national civilized city in our city, and comprehensively improve the civilized quality of citizens and the civilized degree of our city, this plan is formulated according to the National Civilized City Evaluation System Standard, the National Civilized City Evaluation System Operation Manual, the National Minors' Ideological and Moral Construction Evaluation System, and the Notice on Printing and Distributing issued by the Municipal Civilization Office, combined with the actual situation of the Municipal Construction Committee.
I. Work objectives
Adhere to the founding concept of "benefiting and creating for the people", adhere to the national civilized city evaluation system, the national civilized city evaluation system operation manual, the national minor ideological and moral construction evaluation system and the standards of the Notice on Printing and Distributing: the notice requires laying a foundation, highlighting key points, filling shortcomings, strengthening publicity, grasping implementation, consolidating achievements, laying a solid foundation, deepening connotation, improving level and quality, and improving Xiangyang's quality in 20/kloc.
Second, the main task
(a) to strengthen business training, fully familiar with and master the creative content and evaluation methods required by the standards.
1. Adjust the thinking and adapt to the evaluation index system. Systematically study the National Civilized City Evaluation System (version 20 15), the National Civilized City Evaluation System Operation Manual, the National Minors' Ideological and Moral Construction Evaluation System, the National Civilized City Creation Dynamic Management Measures (Negative List) and the relevant work requirements of the Central Civilization Committee. According to the arrangement of the founding of the city, it is planned to organize systematic learning in May and key learning in July.
Responsible department: Personnel Department
Responsible unit: subordinate unit
2. Break down the tasks and implement the work responsibilities of indicators. Decompose the task standards, contents and requirements of responsibility indicators, and implement the progress and responsibilities of responsibility indicators. Decomposition of creative tasks, the formulation of the "Municipal Construction Committee National Civilized City Creation Task Decomposition Table" to ensure that all indicators are managed, watched and done. Clear the lead units and responsible units, increase the intensity of key work, and ensure that all tasks are implemented.
Responsible department: Personnel Department
Responsible unit: subordinate unit
(two) to strengthen the focus of work, lay a solid foundation, and promote the evaluation system indicators.
3. Vigorously strengthen the construction of socialist core values. Incorporate the propaganda and education of Chinese dream and socialist core values into the training courses of party schools and party committees, and integrate them into the whole process of spiritual civilization construction as an important part of moral lecture halls; According to the content of socialist core values, improve industry norms; Carry out the activity of "recommending good people around you" and establish a moral model and a publicity column for good people around you in the urban construction Committee system; Focus on "good family style and good family training" and carry out activities to create civilized families; Focus on the "four types of organs" and carry out activities to create civilized units; Focus on livable rural construction and precise poverty alleviation, and carry out activities to create civilized villages and towns; Focusing on "being a virtuous and courteous Xiangyang person", the selection recommended a number of "Xiangyang model" and "Xiangyang good person".
Responsible departments: personnel department, village and town department, special poverty alleviation class.
Responsible unit: subordinate unit
4. Further promote the institutionalization of integrity construction. Strengthen the construction of social credit system, and establish a joint punishment system of honesty release, honesty reward and punishment and dishonesty; Regularly publish a batch of blacklists of the construction market through the media; Carry out activities to create honesty, establish and improve the credit records of construction enterprises and employees, carry out classified management of credit rating in the construction market, extensively carry out the theme activities of "honesty", carry forward the traditional virtues of valuing credit and keeping promises, select a number of honesty models, and guide the construction market to transform the concept of honesty into conscious action.
Responsible departments: Construction Department and Quality and Safety Department.
Responsible unit: all relevant units of construction market management.
5. Further promote the voluntary service of learning from Lei Feng. Vigorously publicize and carry forward the volunteer service concept of "learning from Lei Feng, contributing to others and improving oneself", and advocate the volunteer service spirit of "dedication, friendship, mutual assistance and progress" in the whole society. Organize voluntary service activities with caring for others, society and nature as the main contents. Organize volunteer service during the Spring Festival, May Day, National Day and other important festivals and inspections; Organize voluntary service in squares and parks; Organize voluntary services to care for empty nesters, left-behind children, migrant workers and the disabled.
Responsible departments: Ministry of Personnel, Trade Union, Department of Veteran Cadres, Youth League Committee.
Responsible unit: subordinate unit
6. Further promote the theme activities of "Our Festival". During the Spring Festival, Lantern Festival, Tomb-Sweeping Day, Dragon Boat Festival, Double Ninth Festival and Mid-Autumn Festival, colorful and diverse folk cultural activities will be organized to send outstanding traditional cultural classics to the hearts of the public. At the same time, during the festival, voluntary services such as respecting the elderly and caring for the young, helping the disabled and helping the poor are widely carried out to inherit the traditional virtues of the Chinese nation. Guide minors to actively participate in "our festival" activities.
Responsible departments: Personnel Department, Veteran Cadres Department and Youth League Committee.
Responsible unit: subordinate unit
7. Further promote the "moral lecture hall" construction activities. Expand the construction of "moral lecture hall" and entrust civilized units to undertake "moral lecture hall". Use moral models and good people around us to spread the voice of Xiangyang, vigorously cultivate and practice socialist core values, transmit positive energy, and ensure that the "moral lecture hall" really plays its role.
Responsible department: Personnel Department
Responsible unit: subordinate unit
8. Further promote the ideological and moral construction of minors, extensively carry out activities such as "love learning, love science, love labor and love the motherland", continue to organize practical activities such as "being a moral person", "holding hands", "speaking under the national flag" and "teenagers inheriting Chinese traditional virtues", and comprehensively promote classic reading activities.
Responsible department: Department of Veteran Cadres
Responsible unit: subordinate unit
9. Further promote the promotion of thrift. We will extensively carry out the action of saving the whole people and fostering morality, further promote the "civilized table action", and widely publicize the concept of saving glory and wasting shame.
Responsible department: office
Responsible unit: subordinate unit
10. Vigorously improve the quality of citizens' civilized tourism. City squares and parks hang and post civilized behavior conventions, set up civilized warning signs, and carry out civilized notification, civilized reminder and civilized persuasion.
Responsible unit: Landscape Management Bureau
1 1. Vigorously improve the civilized and honest service level of the window industry. Administrative service departments should organize window units to carry out standardized rectification, set up Lei Feng-style volunteer service posts as required, set up civilized signboards, keep the environment clean and tidy, have clear standards, publicize services, and have complete fire safety facilities. Employees should use civilized language, be polite to others, standardize services, establish an efficient complaint mechanism, and have no outstanding problems such as difficulty in getting in and out, ugly face, and difficult things to handle, and no jam or procrastination.
Responsible department: Regulation Department
Responsible unit: the government service window of the Municipal Construction Committee
12. Harnessing the environment in public places. Strengthen the maintenance and management of public places such as squares and parks to ensure a clean environment, complete facilities and perfect functions. Improve fire protection, barrier-free facilities, public toilets, garbage bins, electronic monitoring probes, set up a volunteer service station (post) for the convenience of learning Lei Feng, and arrange volunteer service personnel to conduct public and civilized guidance. Full implementation of smoking ban in public places.
Responsible unit: Landscape Management Bureau
13. Harness the environment of back streets and alleys. The infrastructure of the back streets and alleys is in good condition to ensure smooth roads. The signs of roads and streets are complete and standardized.
Responsible department: Engineering Department
Responsible unit: Municipal Administration Office
14. Manage the order around the station and bus station. Set up a volunteer service post to learn from Lei Feng, set up a civilized signboard, arrange public civilized guidance volunteers, guide passengers to queue up consciously on 15 every month, give up their seats voluntarily, keep the platform and its surroundings clean and tidy, and do not smoke at will.
Responsible department: Personnel Department
Responsible unit: subordinate unit
15. Manage the order of cultural and sports venues. For squares and parks, set up civilized warning signs, warning words and creative public welfare billboards; Arrange volunteers to guide public civilization and guide the audience to watch it in a civilized way; Keep this place tidy and orderly.
Responsible unit: Landscape Management Bureau
(3) Further strengthen the propaganda of creative writing, and vigorously create a strong atmosphere for creating a national civilized city.
16. according to the actual situation, set up a certain number of public service advertisements and warning signs that abide by moral etiquette in the lobby, corridor and office of the office building, and set up the sign of "Xiangyang Civilization Convention" in a conspicuous position; Set up public service advertisement columns in the courtyard or in an open and conspicuous position; Parking lots, green belts, rest places and toilets are all equipped with warning signs that are in harmony with the environment; Units with independent courtyards are responsible for the setting of public service advertisements on the street walls of their own units, and the number of public service advertisements should reach more than 50%.
Responsible Department: Personnel Department, Office (Office Logistics Service Center)
Responsible unit: subordinate unit
17. Strengthen the socialist core values and publicize the public service advertisement of "stressing civilization and building a new style". Widely publicize the public service advertisement of "stressing civilization and building a new style" with the Chinese dream and socialist core values as the main content. The number of public service advertisements placed in the urban building enclosure shall not be less than 50% of the total amount of advertisements; Set up public service advertising signs in conspicuous places such as squares, parks, gardens, overpasses and lampposts to ensure full coverage and zero omission of public service advertisements.
Responsible departments: Quality and Safety Department and Engineering Department.
Responsible units: security station, garden management bureau, municipal management office, street lamp management office.
(4) Further intensify the development of creative activities, and comprehensively improve the awareness rate and support rate of citizens.
17. Strengthen grid pairing and deepen grid management of civilized cities. Organize and entrust civilized units to carry out extensive pairing activities with the community, fully mobilize the enthusiasm of community residents to create, and improve the public's sense of identity, support, participation and satisfaction with the creation work. Through departmental cooperation, relying on social forces, using social resources, strengthening community functions, improving community service, management and construction, realizing community service "10 minute walk service circle" and comprehensively improving residents' happiness index.
Responsible Department: Personnel Department, Office (Office Logistics Service Center)
Responsible unit: subordinate unit
18. Strengthen civilized persuasion and promote the implementation of the road section management responsibility system. Scientifically arrange the work of road section management responsibility system, organize cadres, workers and volunteers of government agencies and units to carry out civilized persuasion activities at intersections of responsible road sections every Friday and at bus stops on June 5438+05 every month, and guide citizens to develop civilized transportation and civilized health habits. Strictly control the uncivilized behaviors of citizens such as running red lights, jaywalking, spitting, littering and setting up stalls, and expose them publicly, so that the uncivilized behaviors of citizens can be effectively regulated.
1.20 17 Start the work plan of creating a national civilized city.
2.20 17 work plan for creating a national civilized city
3.2065438+2007 Implementation Plan for Creating National Civilized Cities and Towns
4.20 17 implementation plan for building a national civilized city
5.20 17 Work Plan of Education Bureau to Create a National Civilized City
6.20 17 implementation plan for building a national civilized city
7.20 17 Work Plan for Creating a National Civilized City
8.20 17 Work Plan for Creating a National Civilized City
Summary report of customer service post practice 1
A month's internship has made me grow a lot. With the care and support of leaders, with