Chapter 1 Preparation of Employee Handbook 1
Section 1 Contents and Functions of Employee Handbook 3
I. Contents of Employee Manual 3
Second, the framework system of employee handbook 3
Third, the role of employee handbook 5
How to write employee handbook in the second quarter 5
First, the principle of writing employee handbook 5
Second, the "employee handbook" writing standard 6
Third, the preparation process of employee handbook 6
Section 3 Legal Effect and Use of Employee Handbook 8
I. Legal effect of employee handbook 8
Second, the use and management of employee handbook 8 pages
Chapter II Sales Manual 1 1
Section 1 Department Organizational Structure 13
I. Department Organization Chart 13
Ii. Responsibilities of each department 13
Section 2 Administrative Measures 15
I. Code of Conduct for Sales Personnel 15
Second, the sales contract management system 17
Three. Reward and punishment measures for sales refund 19
Four. Measures for the management of imprest 2 1
Verb (abbreviation of verb) customer information management system 22
Six, sales commission management system 24 pages
Chapter III Work Manual of Production Department 27
Section 1 Organizational Structure of Production Department 29
I. Department Organization Chart 29
Ii. departmental responsibilities 29
Section 2 Control Procedures 32
A, production planning control program 32
Second, the material use control program 34
Three. Production site control program 36
Four, safety operation procedures 37
Verb (abbreviation of verb) safety production control program 38
Six, the production process inspection control program 40 pages
Seven, production equipment management control program 42
Section 3 Administrative Measures
I. Material Requisition System 44
Second, the production scheduling management regulations 46
Three. On-site defective product management method 48 pages
Four, civilized production management regulations 49
V. Safety production education and training system 5 1
Chapter IV Work Manual of Quality Department 53
Section 1 Department Organizational Structure 55
I. Department Organization Chart 55
Second, the department responsibilities 55
In the second quarter control program 58
A, incoming inspection control program 58
2. Process inspection control program 59
III. Inspection Procedure for Finished Products 6 1
Four, nonconforming product control program 62
Verb (abbreviation of verb) Corrective and preventive measures control program 64
Six, quality record control program 66
In the third quarter management measures 68
I. Measures for the Administration of Quality Improvement 68
Second, the quality improvement suggestion system 70
Chapter V Procurement Manual 75
The first section department organization structure 77
A, department organization chart
Ii. departmental responsibilities 77
In the second quarter control program 79
I. Material procurement procedures 79
Second, the supplier development plan 80 pages
In the third quarter management measures 82
I. Rules for investigation 82
Two. Measures for the administration of payment for goods 83 pages
Three. Purchasing Material Inspection System 84
Four. Measures for the Administration of Suppliers 87
Verb (abbreviation of verb) supplier evaluation system 89
The intransitive verb procurement bidding management measures 93 pages
Seven. Code of Conduct for Procurement Personnel 95
The sixth chapter sales company employee handbook 97
The first section sales company employee handbook 99
I. Introduction 99
Second, the company profile 99
Three. Recruitment and resignation 99
Four. Salary and welfare 10 1
Verb (abbreviation of verb) daily code of conduct 10 1
VI. Assessment, Reward and Punishment 102
Seven. Interpretation and implementation 103
Section 2 Employee Manual of After-sales Service Center 104
I. Preface 104
Second, the after-sales service center yellow pages 104
Three. Staff code of conduct 104
Iv. Employee Attendance System 106
Verb (abbreviation of verb) salary and year-end bonus system 107
Vi. Detailed Rules for Employees' Rewards and Punishment 108
Seven. Entry into force and interpretation 109
Chapter VII Employee Manual of Information Technology Company 1 1 1
Section 1 Staff Manual of it Company 1 13
I. Cover 1 13
Two. Foreword 1 13
Three. Text 1 14
Four. Conclusion 12 1
Section 2 Staff Manual of Science and Technology Company 122
I. Description and Friendly Tips 122
Two. Company profile 123
Three. Personnel management system 124
Four. Administration system 13 1
Verb (abbreviation of verb) financial management system 134
Interpretation and effect of intransitive verbs 136
Chapter VIII Staff Manual of Scientific Research Institutes and R&D Centers 139
Section 1 Staff Manual of Scientific Research Institutes 14 1
I. Overview of scientific research institutes 14 1
Two. Transaction disclosure 14 1
Three. Attendance and leave 142
Four. Personnel management 143
Verb (abbreviation of verb) scientific research management 144
Security management of intransitive verbs 146
Seven. Employee commitment 147
Section 2 Employee Manual of R&D Center 147
I preface to the manual 147
Two. Overview of R&D center 147
Three. Institutional setting 147
Four. Attendance system 148
Verb (abbreviation of verb) vacation regulations 148
VI. Assessment, Reward and Punishment 149
Seven. Supplementary clauses 150
Chapter IX Employee Manual of Manufacturing Company 15 1
Section 1 Employee Manual of Household Appliance Manufacturing Company 153
I. Welcome speech 153
Two. Company profile 153
Three. Labor relations management 153
IV. Daily Code of Conduct 155
Verb (abbreviation of verb) employee code of conduct 156
VI. Employee Relationship Management 156
Seven. Training and evaluation 157
Eight. Wages and benefits 158
Nine. Rewards and punishments 159
X. Entry into force and interpretation 160
Section 2 Staff Manual of Equipment Manufacturing Company 16 1
I. Preface to the Manual 16 1
Two. Company profile 16 1
Three. Personnel management system 16 1
Iv. Provisions on rewards and punishments 165
Verb (abbreviation of verb) employee code of conduct 166
VI. Office Rules and Regulations 167
Seven. Entry into force and interpretation 168
Chapter 10 Employee Manual of Chemical Pharmaceutical Company 169
Section 1 Employee Manual of Chemical Company 17 1
I. Cover 17 1
Two. Company profile 17 1
Three. Organization chart 172
Four. Human resource management 172
Verb (abbreviation of verb) code of professional ethics 176
VI. Safety Production Management 176
Seven, rewards and punishments 178
Eight. Entry into force and interpretation 178
Section 2 Employee Manual of Pharmaceutical Company 179
I. General provisions 179
Two. Company profile 179
Three. Staff management 180
Four. Employee benefits 187
Verb (abbreviation of verb) performance evaluation 188
VI. Employee Sign-in 190
Chapter XI Employee Manual of Logistics and Property Management Company 19 1
Section 1 Staff Manual of Logistics Company 193
I preface to the manual 193
Two. Company profile 193
Three. Basic code of conduct for employees 194
Four. Human resource management system 195
V. Related systems of operation center 20 1
Supplementary terms and receipts of intransitive verbs 205
In the second quarter property company employee handbook 206
I. General Manager's Speech and Company Profile 206
Second, the property personnel professional ethics 208
Three, property personnel polite language specification 209
Four. Specification for Handling Complaints from Merchants and Households 2 12
Verb (abbreviation of verb) Property Human Resource Management System 2 13
Intransitive verb Property Management Company Safety Management Code 2 18
Seven. Interpretation and modification of 22 1
Chapter 12 Employee Manual of Construction and Real Estate Company 223
The first section construction company employee handbook 225
First, the words written in front of 225
Two. Preface 225
Three. Overview of company development 226
Four, safety construction protection specification 228
Verb (abbreviation of verb) human resource management system 230
Supplementary provisions of intransitive verbs manual and signing and reading 24 1
In the second quarter, the real estate company employee handbook page 242
I. Manual Description and Company Profile 242
Second, the company's new employee orientation guide 243
Three, personnel and labor relations management 244 pages
Four, staff discipline and code of conduct on page 246
Verb (abbreviation for verb) provides for employees' remuneration and benefits.
Performance evaluation and training development of intransitive verbs 252
Seven, rewards and punishments related provisions 253
Eight. Provisions on communications and appeals
Nine. Other relevant matters and supplementary provisions
Chapter 13 Supermarket and Shopping Mall Staff Manual 257
The first section supermarket employee handbook 259
I. Overview of the enterprise 259
Second, the employee code 259
Three. Etiquette code 259
Four. working attitude
Verb (abbreviation of verb) service specification 26 1
Six, personnel relations 262
Seven. Site management 263
Eight, anti-theft management 264
Nine. Complaint management 265
X. Safety management 267
XI。 Supplementary provisions 268
In the second quarter, the mall employee handbook 268
I. Manual Description and Shopping Mall Introduction 268
Two. Provisions on human resource management
Third, the daily behavior of employees 276
Four. Polite expressions for receiving customers 277
Verb (abbreviation of verb) Provisions on Material Management 280
Supplementary explanation and handwritten sign of intransitive verbs 28 1
Chapter 14 Employee Manual of Customer Service and Administrative Service Center 283
The first section customer service center employee handbook 285
I. Preface 285
Two. Center overview 285
Three. Code of conduct for employees 286
Four, attendance management 287
Verb (abbreviation of verb) service etiquette specification 287
Six, staff training system 289
Seven. Performance and compensation 290
Eight. Implementation and interpretation 290
Section 2 Staff Manual of Administrative Service Center 29 1
I. Welcome speech 29 1
Ii. service culture of the center 29 1
Three. Guidelines for the work of the center 292
Four, the classification of job responsibilities 294
Verb (abbreviation of verb) ideological and moral norms 295
The daily code of conduct of intransitive verbs 296
Seven, performance appraisal method 299
Eight, fire safety system 30 1
Nine. Interpretation and reception 302