1. Be polite to customers and welcome them to use polite expressions. For example, hello, welcome, thank you and good morning.

2. When the customer leaves, help the customer put the goods into the shopping bag and use polite expressions. Welcome to visit again.

Second, the cashier must sing to pay when settling accounts, don't throw the money to the customer, and give the money to the customer together with the receipt.

1. Sing "Accept and Pay". When collecting money from customers, you should sing "How much is your product" and "How much is your change".

2. Keep a cordial and friendly smile to customers.

3. Answer the customer's questions patiently.

4. During the peak business hours, listen to other work arranged by the person in charge that day. For example: check the price, clean the trolley, and exchange petty cash.

Third, customers provide shopping bags.

Food should be separated from non-food and cooked separately. For example, hard and heavy food should be placed below, fragile and puffed food should be placed above, and frozen products, bean products and other products that are easy to get out of water should be separated. The goods packed in the bag should not be higher than the mouth of the bag, so as not to bring inconvenience to customers.

Fourth, ensure that goods

1. The advertisements or gifts sent by the supermarket in the promotion activities are put into the bag after confirmation.

2. Avoid putting goods from different customers in the same shopping bag when bagging.

3. Bundle the oversized items with ropes, which is convenient for customers to carry.

4. Remind customers to take away all the goods to prevent things from being left at the checkout counter.

5. Keep the cashier clean and tidy at all times.

Six, carefully check the special items. For example: suitcases, handbags, boxes (pencil boxes), cartons for household appliances, packaged goods, etc. If you don't understand, you must report it.