In order to improve the level of civilized practice volunteer service in the new era, let volunteers better understand the basic knowledge of volunteer service, understand the relevant processes and skills of volunteer service, and make volunteer service more standardized and professional.

The United Nations defines volunteers as "activists who voluntarily serve the public interest without obtaining any benefits, money or reputation". Specifically, it refers to people who can take the initiative to assume social responsibilities, dedicate their personal time and help others without any material return.

According to China's specific situation, the definition of volunteers is: "If one's own conditions permit, join relevant organizations, make rational use of existing social resources within the scope of duties, carry out practical, professional, skilled and long-term service activities, help people in need, and do not seek any material, economic and related benefits in return." "

A person who voluntarily participates in social welfare activities. Enjoy free bus and subway rides and free access to parks and tourist attractions.