Seating fee is a kind of fee based on service relationship, which usually includes the following aspects:
1. Agent's salary and benefits: refers to the basic salary and benefits that an enterprise needs to pay to its agents, such as social security and medical insurance.
2. Expenses for seating tools and equipment: refers to the expenses for providing necessary tools and equipment for seating personnel, such as computers, telephones and customer relationship management software. , and maintain these devices.
3. Training and support expenses: refers to the expenses of training and support activities to improve the professional skills and service quality of agents, including training materials and lecturers.
4. Agent management expenses: refers to the expenses incurred by enterprises for managing and supervising the agent work, such as agent call center software and scheduling software.
In a word, agency fee is a kind of fee based on service relationship, which aims to provide necessary support and encouragement for the personnel who provide professional services in the enterprise, so as to improve the service quality and customer satisfaction of the enterprise.