Guarantee insurance policy
Clarify the three guarantees method. Producers who set up or designate repair units by themselves must provide consumers with the three-guarantee certificate, the list, address and telephone number of repair units, provide repair technical data and qualified repair parts to the sellers and repairers in charge of repair, be responsible for training and provide repair expenses.
Ensure to continue to provide spare parts that meet the technical requirements within five years after the product is discontinued, properly handle direct or indirect inquiries from consumers, and provide services.