Current location - Training Enrollment Network - Education and training - Summary of outpatient nursing work in the first half of the year
Summary of outpatient nursing work in the first half of the year
Summary of outpatient nursing work in the first half of the year (select 5 articles)

Time flies, and a period of work activities has come to an end. Looking back on my past work, I have gained a lot. At this time, how can the most critical work summary fall! You can refer to the model essay before writing. The following is my summary of outpatient nursing work in the first half of the year (5 selected articles). Welcome to share.

Summary of outpatient nursing work in the first half of the year 1 Time flies, and it is time for half a year's summary. In the first half of the year, under the correct guidance of hospital leaders and nursing department, all nursing work was successfully completed. The nursing work will be summarized from the following aspects:

I. Completion of workload

Outpatient * * * cooperated to complete the operation: 7 cases17, dressing change: 2,478 cases, infusion: 5,286 cases, atomization: 5 14, TDP:3 1, oxygen inhalation: 168, intramuscular injection:/kloc.

The second is to carry out quality nursing service in depth.

1. Further implement quality nursing service measures according to the standards of hospitals and nursing departments. Nurses should strictly implement the outpatient verification system, check all patients before treatment, implement the verification system, accept the supervision of the second-level quality control team of nursing department from time to time every month, investigate the satisfaction of outpatients, give timely feedback to the parties about the existing problems, and make rectification and implementation within a time limit.

2. Organize nurses to participate in the exhibition and evaluation of high-quality nursing achievements organized by the nursing department: show the contents, items and achievements of high-quality nursing in departments, find out the service items that can be carried out in depth through the display of nursing units in the whole hospital, and improve the nurses' awareness and understanding gap of active service.

3. According to the requirements of the nursing department, carry out the monthly activities of the core system, strengthen the mastery of the actual hospital nursing quality control degree, and promote the implementation of the system.

4. The second floor is equipped with medical guidance to carry out triage and guidance. In the early stage of implementing the one-card system in the hospital, communicate with the propaganda department in advance to publicize the outpatients. Before the implementation, the hospital will take the lead, with the cooperation of the Party and Government Office, the outpatient department will organize emergency drills, carry out the one-card system, sort out possible problems, conduct on-site investigation and solution, standardize the process of the one-card system, formulate a paper version of the process, and distribute it to all consultation rooms for the convenience of doctors.

Third, strengthen the monitoring of nursing quality, strictly control the quality of nursing and ensure the quality of nursing.

65438+

2. Organize nursing staff to ask questions at the weekly morning meeting, and urge them to review in time if they fail to master them until they are proficient.

3. Implement the post responsibility system: According to the specific new work situation of outpatient department, the post responsibilities and work standards of nurses in each class of outpatient department have been revised again, so that nurses can do their jobs in strict accordance with the norms and strictly implement the responsibility system for first consultation and the nursing safety verification system.

4. Strengthen the management of first-aid articles: the person in charge shall conduct a comprehensive inspection once a month, and the head nurse shall conduct a weekly inspection, shift changes and spot checks at any time to ensure that first-aid articles are always in an emergency state, and the intact rate of first-aid articles is 100%.

5. Strengthen the supervision of disinfection and isolation: according to the hospital infection management standards, nurses can master the principle of disinfection and isolation by organizing the study of disinfection and isolation specifications, strictly implement the hand hygiene system and the decontamination system of endoscopic instruments, and quality control personnel can conscientiously perform their duties, actively check and urge medical personnel to strictly abide by the aseptic technical operation procedures, so that the hospital infection control indicators can meet the quality standards.

6. Organize discussion on the assessment contents and scores involved in the performance appraisal scheme of this department, which is the same as the performance appraisal scheme.

Fourth, strengthen link quality management to ensure nursing safety.

1. Conduct monthly investigation of nursing safety hazards, strengthen the control of nursing operation links, hold regular quality control meetings every month, analyze the safety hazards found in ward rounds and peacetime work, discuss possible nursing safety hazards, formulate preventive measures to avoid nursing safety hazards, point out one by one in time, analyze the reasons and implement corrective measures. Organize nursing staff to attend lectures on nursing safety knowledge organized by the nursing department, and organize nursing emergency plan drills twice a year, so that nursing staff can find problems through drills and implement practical work, encourage nurses to actively report nursing adverse events, organize nursing staff to learn the classification, standards and handling procedures of nursing adverse events, and improve their awareness of prevention of nursing adverse events.

2. Strengthen the observation of outpatients, report to doctors in time when the condition changes are found, and assist doctors to give accurate and timely treatment, thus reducing the occurrence of medical disputes.

3. Strengthen the reasonable scheduling on holidays and weekends, and implement flexible scheduling to meet the needs of patients. The head nurse and the quality controller go to the department for inspection and guidance irregularly on holidays and at noon to ensure the safety of nursing.

Fifth, strengthen standardized personnel training and on-the-job education of nurses to improve the overall quality of nursing staff.

1. The nurses in the department are given a hierarchical nursing business study once a month, and the department organizes senior nurses to make nursing rounds 1 time, which further improves the theoretical level of nurses and gradually accumulates the basic knowledge of nurses.

2. Carefully organize different levels of nursing staff to participate in the "three basics" training and assessment in departments and hospitals, and strengthen the training and assessment of standardized nursing staff; Standardization personnel conduct training and assessment on theory and operation once a month. In the past six months, nurses in our department have participated in the nursing operation demonstration organized by the nursing department for 6 times, and participated in the theoretical examination, operation skill training and assessment for 6 times. The pass rate of initial examination is 66%, and the pass rate of make-up examination is 100%.

3. Strengthen the training of first aid skills, and constantly improve the technical level and emergency ability of nursing staff in departments. In the first half of the year, the training and assessment of nursing staff in learning nursing emergency plan, cardiopulmonary resuscitation, oxygen delivery and simple ventilator were strengthened, and the pass rate of assessment was 100%.

4. Encourage nurses to go out to participate in academic exchanges and various training courses and academic examinations. In the first half of the year, three people in our department participated in the continuing education for junior college students and two people participated in the continuing education for undergraduate students.

5. Encourage nursing staff to write papers. In the first half of the year, national journals published nursing papers 1 article.

Six, nursing indicators to achieve the goal

1. The intact rate of first aid items reaches 100%.

2. "Three basics" theory examination pass rate 100% (passing standard 80 points).

3. The qualified rate of nursing technique operation is 100% (the qualified standard is 90 points).

4. One person, one needle, one tube and one use disinfection implementation rate is 100%.

5. The qualified rate of disinfection and sterilization of medical devices is 100%.

6. The comprehensive satisfaction rate of patients was 95.06%.

Seven, the existing problems:

1. Young nurses have poor theoretical foundation and have make-up exams for theoretical exams.

2. Individual nurses have poor awareness of active service, lack of service for patients, and patients can't get timely help.

3. Individual medical staff did not pay enough attention to disinfection and isolation, hand hygiene was not implemented enough, and infusion cards were repeatedly signed for rectification.

4. There are few published nursing papers and no nursing research.

5. The health education column failed to be carried out smoothly according to the standard.

Summary of outpatient nursing work in the first half of the year 2 With the help of leaders at all levels in the hospital and the active efforts of outpatient nurses, outpatient nursing work has been carried out safely and smoothly, and no mistakes and medical accidents have occurred in the past six months. The safety work is summarized as follows.

1, regularly organize nursing staff in all subjects to seriously study relevant hospital documents and various core systems, strictly implement nursing operation procedures, and ensure safe production.

2, adhere to the head nurse holiday rounds system, enhance the spirit of cautious independence, to ensure the quality of nursing work.

3, each subject inspection work, all subjects are required to learn the rules and regulations of the hospital, job responsibilities, especially check system, succession system, rescue work system, health education system, disinfection and isolation system, laid-off workers system. Take advantage of every opportunity to educate nurses about safety in production, strengthen their responsibilities step by step, tighten the string of safety in production, and prevent problems before they happen.

4. All subjects should carefully analyze the safety in production and register the adverse events. Found unsafe signs, serious analysis and handling, unsafe factors in the bud.

5, timely convey the spirit of the hospital quality control committee meeting, strengthen the awareness of safety in production, through case warning about nursing errors and accidents, analyze the reasons, learn lessons, and ensure nursing safety.

6. Keep abreast of employees' ideological trends, help solve practical difficulties, and nip unsafe factors in the bud.

7. Clarify the responsibilities of teaching teachers and strengthen the management of interns.

Summary of outpatient nursing work in the first half of the year 3 With the passage of time, the work in the first half of 20xx was over. In response to the hospital's "year of quality service", the comprehensive outpatient department strictly grasped the medical quality, improved and implemented various rules and regulations, and strived to improve the medical technology and medical service level. With the care and help of hospital leaders and the strong support of brother departments, we worked hard, combined with the characteristics of departments, sought truth from facts and fulfilled our duties, and initially completed the work requirements issued by the hospital.

First, medical quality and management, formulate rules and regulations according to the requirements of hospital leaders, and standardize the diagnosis and treatment process.

1. Since the establishment of the comprehensive outpatient department, the management regulations on further standardizing internal medicine work, the regulations on further standardizing medical behavior of the comprehensive outpatient department and the regulations on standardizing the operation norms of breast surgery have been formulated successively, which have pointed out the direction for the development of clinical related diagnosis and treatment work and made it rule-based.

2. According to the clinical needs, the Notes on Blood Glucose Monitoring, Insulin Application and Unified Medical Orders for Diabetic Patients and Simple Notes on Insulin Varieties and Prescriptions in Our Hospital were formulated to guide and standardize the treatment plan for clinical diabetic patients.

3. Seriously study, organize and implement the rules and regulations and diagnosis and treatment procedures of hospitals and medical systems; Standardize medical behavior with systems and processes to prevent medical disputes and accidents.

Second, the business:

1. Actively participate in business lectures and case discussions organized by the hospital. Use the morning meeting time to discuss in a targeted manner, improve clinical knowledge and skills, and unify thinking and understanding.

2. The first-visit responsibility system is implemented. The first-visit physician is responsible for the reception, diagnosis and treatment of patients, completes the outpatient medical records, infectious disease report cards and registration records in time, and often carries out infusion check on the patients under observation, observes their condition changes and makes treatment.

3. It embodies the system of three-level doctor rounds, and young doctors engage in diagnosis and treatment activities under the guidance of higher-level doctors, which not only ensures the safety of diagnosis and treatment, but also improves the diagnosis and treatment level of young doctors.

4. With the need of work, the number of observation beds in the infusion hall increased from 1 to 4, which continuously improved the layout of the infusion hall and increased the comfort of patients during infusion.

5. Follow-up after medical treatment, and provide convenient services such as blood drawing, specimen sending, report taking, credit card swiping and medicine taking for the elderly and patients with mobility difficulties.

6. Since March, the work of ECG room has been carried out to provide protection for orthopedic outpatients.

7. Actively make preparations for the village community clinic, contact the street service center, and issue immunization certificates for foreign children.

In August and February, medical ward rounds were carried out to strengthen medical care and orthopedics.

9. Standardize the blood sugar monitoring and insulin treatment plan for diabetic patients, enrich the varieties of insulin, and provide protection for perioperative blood sugar of diabetic patients.

10. At the same time, the perioperative medical treatment and post-anesthesia recovery of patients with coronary heart disease and hypertension were also actively explored.

Third, workload statistics.

1. Outpatients: internal medicine 653, surgery 265 (1-May), gynecology 53 (1-March), breast department 180, infusion hall 6 13 (an increase of 75% over last year).

2. Ward: internal medicine ward round 1423 person-times, ward electrocardiogram 1024 person-times, intensive care unit ward round 2 14 person-times, medical consultation 167 person-times.

Fourth, actively participate in the collective activities organized by the hospital.

Dr. Shao Zuoshun won the second place in the jumping rope competition in the spring sports meeting, and the comprehensive outpatient department won the fifth place in the cross-country running competition in the spring sports meeting as an outpatient team member.

Shortcomings in verb (abbreviation of verb) work:

1. There are few comprehensive outpatient patients, and the scale has not yet formed. The advantages of human resources and hardware have not been brought into full play. At present, the popularity is not high, and there are still quite a few people around who don't understand the diagnosis and treatment ability of comprehensive clinics.

2. The follow-up work is not carried out vigorously enough.

3. The work of ECG room is not strong enough.

4. The relevant system of the department is not perfect, and there are loopholes in some aspects.

5. Rules and regulations have been formulated and implemented, but the implementation effect is still lacking.

6. The business learning atmosphere in the department is not strong.

Sixth, the work in the second half of the year needs to be strengthened and improved.

1, actively carry out comprehensive outpatient diagnosis and treatment, ensure the safety of diagnosis and treatment, do a good job of publicity and follow-up, satisfy every patient, and gradually expand the popularity.

2. Give full play to the advantages of experts and develop characteristic clinics.

3. Actively welcome the acceptance of village community clinics, and do a good job in the daily work of clinics under the leadership of street health service centers.

4, to further implement the relevant rules and regulations, at the same time in practice, sum up experience, timely feedback, to provide the basis for hospital leaders to make decisions.

5. Strengthen communication with brother departments, obtain their support for related work, and fully tap the potential medical needs of patients in the hospital.

Summary of outpatient nursing work in the first half of the year 4 Under the correct leadership of the municipal party committee and municipal government, with the support of the municipal health department, xx Hospital has worked hard for half a year, carried forward team spirit, adhered to the patient-centered concept, and wholeheartedly provided high-quality and efficient services to patients, which has greatly improved the medical quality and nursing quality, which is inseparable from the self-improvement and fighting spirit of all employees.

I. Professional Ethics Work

1, strengthen the professional ethics education of medical staff, pass the professional ethics education examination, constantly improve the professional ethics behavior of medical staff, establish the concept of serving patients wholeheartedly, and consciously implement the rules and regulations of various departments in the hospital, which has achieved good results.

2. In order to grasp the opinions of hospital staff and patients on hospital leaders in time, 200 questionnaires were distributed in time. The hospital and hospital leaders are satisfied and loyal to the feedback from the questionnaire survey. It shows that the image of xx hospital in the society is good, and the people are welcome and satisfied.

3. In order to accept the supervision of the broad masses of the people, put forward valuable opinions, establish a good image, and better serve the people, our hospital has implemented listing and mutual supervision, and achieved good results.

4. The hospital holds a symposium for patients or their families once a month, and inpatients issue questionnaires once a month. The overall evaluation is satisfactory to our hospital.

Second, medical and health care work This article is selected from

1. In April this year, a new internal and pediatric ward was added, which solved the problem of convenient hospitalization for the masses, increased social and economic benefits, and eased the problem of difficult hospitalization for patients, and was welcomed by the majority of patients.

2. Medical quality management is in place. Through regular business rounds and quality inspections, problems existing in the work can be found in time, and effective rectification measures can be taken to prevent medical errors and accidents.

3. There are new measures in nursing management. According to the requirements of "Guangdong Nursing Management Standard" and "Clinical Nursing Technical Operation Standard", combined with the actual situation, new quality standards are formulated, and regular inspections are organized according to the quality standards. In view of the existing problems and defects, various improvement measures are implemented, and the nursing staff are reasonably allocated and have a strong sense of responsibility, so as to be busy without chaos.

4. Do a good job in talent introduction, publish online recruitment advertisements, and take measures to do a good job in contact and organization, and increase the intensity of talent introduction.

5. In order to celebrate the International Nurses' Day and encourage nurses to actively serve the sick and wounded, nurses in our hospital are enterprising, diligent and dedicated, loyal to their duties and enthusiastic in serving patients, and a number of good deeds have emerged. He has successively recommended, Li, Chen Meie, Li Jingxian and six excellent nurses, setting an example in the nursing team.

6. Organized 18 special business lectures and expert lectures in the first half of the year, and participated in 700 medical nursing lectures.

7. The majority of medical workers in our hospital carry forward the spirit of Bethune and constantly improve their skills. Warm and thoughtful service, careful treatment and careful nursing have been highly praised by patients. And send a thank-you banner 10 (orthopedics 3, general surgery 6, internal pediatrics 1).

8. The Department of Orthopaedics of 8.xx Hospital carried out the first case of treating comminuted patellar fracture with memory alloy patellar claw.

Three. Administrative, financial and logistics management

1, financial management norms, hospital financial work adhere to the principle of "unified leadership and centralized management", all financial revenues and expenditures are brought into the unified management of the financial department, financial budgets are carefully prepared, financial supervision and analysis are strengthened, and asset inventory is carried out. Financial revenue and expenditure accounts are published once a month.

2. Strictly implement the national system and regulations on centralized bidding and purchasing of drugs and medical consumables. In the first half of this year, drug revenue accounted for 24.5% of business income, and no incidents and complaints of counterfeit and inferior drugs were found within half a year, which ensured clinical use.

3. All departments should cooperate closely, * * * should do a good job in supply guarantee, and the logistics department should strengthen service awareness, strive to change the medical environment, especially water, electricity, material supply and fire safety, buy washing machines, ensure clinical supply, increase accident investigation and prevention, maintain good medical order, and ensure the normal work.

Summary of Outpatient Nursing Work in the First Half of the Year 5 With the strong support of hospital leaders at all levels, nursing departments and outpatient directors, and the concerted efforts of all outpatient nurses, all work plans were successfully completed, which effectively promoted the institutionalization and standardization of nursing management, steadily improved the quality of nursing, and efficiently completed all tasks assigned by leaders. The specific nursing work is summarized as follows:

A, complete the annual nursing management goals:

1, three basic theory, the qualified rate of nursing operation is ≥95%

2. The qualified rate of disinfection and isolation is 100%.

3. The intact rate of first-aid articles and instruments is 100%.

4. The number of wrong accidents is "0".

5, nursing safety management 95 points or higher.

6. The qualified rate of guiding diagnosis is 100%.

7. The passing rate of triage is ≥98%.

8. The qualified rate of 8.gfd is 100%.

9. The coverage rate of health education is 100%.

10, and the awareness rate of health education is ≥90%.

1 1, outpatient nursing quality ≥95 points.

12, quality of all kinds of registration books 100.

13, implementation of nursing rules and regulations 100.

Second, seriously study various rules and regulations, operating procedures and laws and regulations, strengthen safety awareness, and consciously act according to rules and regulations and operating procedures.

Strengthen personnel management, implement personnel, check on time, and continuously improve the quality of nursing.

Under the guidance and support of the nursing department, the inpatient department successfully completed the year-end settlement and registration of railway medical insurance patients in provinces and cities on time.

Fourth, actively cooperate with the nursing department to do a good job in the 5. 12 Nursing Day outstanding nurses selection and commendation, speech contest "I add elegance to hospital rating" and other activities. Actively sent nurses to participate in the technical operation competition of anti-acupuncture indwelling needle, and all achieved good results. And take this opportunity to encourage everyone to work hard, strive to be advanced, and make positive contributions to the development and rating of hospitals.

Five, according to the requirements of the hospital accreditation office, do a good job in the preparation of relevant materials for the hospital grade review and the self-examination of the grade review.

Six, fully cooperate with the new and old ward building relocation work. Assist the inpatient department to move and use the inpatient department safely and quickly; Adjust and arrange some nursing staff according to the work needs and the instructions of the nursing department. Arrange the medical guidance personnel to take up their posts in time to ensure the medical guidance service in the new ward building.

Seven, actively do a good job in the revision and improvement of the assessment standards of key departments, and successfully completed the monthly assessment of outpatient and key departments and the nursing inspection of the whole hospital.

Eight, organize outpatient nurses to participate in the business study and nursing rounds organized by the hospital every month as planned, realize resource sharing, expand thinking, enhance understanding between departments, expand knowledge and improve everyone's nursing theory level.

Nine, conscientiously do a good job in the handover of outpatient head nurses. Assist and guide the work of the head nurse in the general department, help the head nurse solve the difficult problems in the work in time, ensure the smooth progress of daily work, and successfully complete all the work assigned by the superior on time.

Ten, strict disinfection and isolation management, conscientiously do a good job in the supervision of outpatient departments, strengthen the management of medical waste, no cross infection and secondary infection within half a year.

Eleven, chronic disease outpatient evacuation, actively do a good job in outpatient triage registration and interpretation, and strive to improve the satisfaction of doctors and patients.

Twelve, actively cooperate with the director to coordinate the installation and use of the call system in the outpatient waiting room, as well as the debugging and trial operation of the self-service registration system. Assist the director to adjust and use the consulting rooms of some departments.

Thirteen, actively cooperate with tracheitis for winter disease and summer treatment. Actively cooperate with the nursing department to do all kinds of etiquette work, and coordinate the medical guidance of the physical examination department, beauty department and otolaryngology department.

Fourteen, actively do a good job in the provincial health supervision bureau's professional ethics evaluation, "three good and one satisfaction", "top ten indicators" and other inspection work, and actively implement the 60 related contents of quality services of ministries and agencies.

Fifteen, the basic quality training and professional training for new doctors, strengthen outpatient service, improve patient satisfaction. Strengthen the flexible scheduling of doctor consultation on the service island, ensure the implementation of delayed service, and supervise the strict use of polite language by registered personnel. Strengthen the management of interns.

Sixteen, fully make the work arrangements before the holiday, to ensure the safety of the holiday.

Seventeen, actively cooperate with the nursing department to do a good job in the continuous registration of comprehensive nursing staff's practice certificate and the statistical work of technical files.

Eighteen, according to the plan of the nursing department, assist all subjects to carry out outpatient health education and achieve good results.

Nineteen, complete other tasks assigned by leaders at all levels on time.

;