Children's smart devices frequently explode and will face strict investigation. Consumers broke the news that T 1 children's tablets can download games and comics containing pornography, violence and crime, and children's smart devices frequently explode, which will face strict investigation.
Children's smart devices frequently explode, and will face the strict investigation of 1. Recently, some media reported that some children's smart watches have problems such as no password verification and information leakage in App payment. Just a few days ago, the little genius T 1 children's tablet was also exposed that some applications downloaded from its app store contained pornographic, bloody and violent content. These have once again sounded the alarm for the protection of minors.
Summer vacation is the peak period for minors to consume and use all kinds of smart devices. At present, there are many kinds of smart devices for minors, but the standardization of this industry, especially the uneven information content standards of various electronic devices, can easily become a blind spot for the protection of minors.
Strengthening the protection of minors is not only the responsibility of parents, schools and women's federations, but also the responsibility of the whole society. The management of related chaos should be as persistent as punishing "pornography and gambling".
Recently, the Central Network Information Office and other departments have deployed a special campaign to "renovate the network environment for minors in the summer of 2022", which will strengthen the management of information content of smart devices such as smart watches, smart speakers, tablet computers and early education story machine. In the summer background, this action is particularly targeted. For the protection of minors, this special action should be carried out continuously.
Objectively speaking, strengthening the protection of minors involves different departments and responsible subjects in our whole society. In the specific implementation process, it is necessary to face up to the problems and root causes and unite with many parties to work together. This not only requires the supervision and law enforcement departments to effectively assume their own legal and social responsibilities, but also depends on various platforms and enterprises to "keep the soil responsible", increase their own efforts to investigate and deal with information content, and truly implant the red line for the protection of minors into product development and protect it from the source.
In the era of mobile internet, we must grasp the hidden dangers, new situations and new problems of minors' "touching the internet" from any angle of law, reason and emotion, so as to nip in the bud. The greater the influence of the network on minors, the more it needs the whole society to put the creation of a clear network environment in an important position. Empathy, no parent, no teacher is happy to see their children and students addicted to it.
Although the "Qinglang 2022 Summer Minor Network Environment Renovation" is a special rectification, I believe that parents and schools are looking forward to summing up and improving this action and becoming a normal state of our network governance. Parents, schools, enterprises and other responsible subjects must deeply understand the practical and historical significance of the "wave-clearing" action to our family, society and country, see the determination of governance, understand the red line of minors' protection, bid farewell to fluky psychology, and build a zero-tolerance defense line for minors to "touch the net" safely.
Children's smart devices frequently explode and will face strict investigation. Two days ago, the little genius children's tablet was exposed to pornography and violence, which attracted much attention.
On July 18, Beijing Consumers Association, Tianjin Consumers Association and Hebei Consumer Rights Protection Committee (hereinafter referred to as "the Third Consumers Association") jointly interviewed Guangdong Xiaotian Finance Technology Co., Ltd. At the interview meeting, the secretaries-general of the three consumer associations inquired about how to carry out the security inspection of the application store and sent an "inquiry letter" to Xiaotian Finance Company, asking them to reply before July 28.
On July 19, a reporter from Dunan Bay financial institution searched Little Genius Mall and found that the little genius T 1 children's tablet involved had been removed from the shelves. However, on the e-commerce platform, many stores are still selling this product.
On July 19, a reporter from Dunan Bay Financial Institution interviewed Little Genius Company on this matter, but as of press time, Little Genius Company still did not respond.
The application software contains elements of sexual violence.
Little Genius's "rollover" is due to recent reports quoting consumers that T 1 Children's Tablet can download games and cartoons containing pornography, violence and crime, and there are also many bloody and violent contents in the advertisements of the games, and some games cannot be disabled through the control system installed by parents' mobile phones, nor can they be found in the game approval system of the State Press and Publication Administration. According to official website's introduction on the previous page, this tablet computer with a price of 2,998 yuan/set is aimed at children aged 0- 12.
In an interview with Dunanwan's financial reporter, it was found that T 1 children's tablet can not only download Alipay, QQ, Tik Tok and other application software, but also download a variety of comic and game apps through the app store. These applications are full of pornographic, violent and immoral content. Many characters in the picture are exposed, including many soft pornographic words, pictures and even actions that are not suitable for children.
These games have many similarities: they all use foreign languages; Unlimited game duration; You can play without registration; After the game fails, you can recover by watching advertisements. There are also a lot of bloody and violent contents in advertisements.
The reporter of Dunan Wancai Society found in the list of pre-installed APPs for T 1 tablet that the developer of its APP Store app is Guangdong Xiaotiancai Technology Co., Ltd., and the app is displayed as "non-uninstallable". It is understood that in addition to learning lists or developing intelligence-related applications, the application store can also download various comic applications through search. The reporter randomly searched for an APP called "Chasing Comics" and found that soft pornographic elements can be seen everywhere, and there is also a special "seeking beauty" comic column.
Xiaotian only set the download permission of these comic apps to 12 years old or older, but the reporter of Dunan Bay Financial Society noticed that the download permission of these comics in Apple App Store was set to 17 years old or older.
Emergency deletion of related software and products
In response to this incident, Little Genius released the Announcement on the Third-party Application Rectification of Little Genius App Store in official website on July 9. The "Announcement" pointed out that the company's application of feedback problems was immediately removed from the shelves, and the application software containing bad content was never put on the shelves.
Conduct a comprehensive and strict investigation of all products with application stores, and strengthen the multiple audit mechanism before the third-party application software is put on the shelves. In addition, optimize the control function of parents on third-party applications, and make the parental management function more clear and convenient on the basis of the original limited applications.
On July 19, a reporter from Dunan Bay Financial Institution inquired about Little Genius Mall and found that Little Genius T 1 Children's Tablet had been removed. However, on the e-commerce platform, there are still many stores selling this product.
The Law of People's Republic of China (PRC) on the Protection of Minors clearly stipulates that it is forbidden to make, copy, publish, disseminate or hold obscene articles and online information involving minors; The Regulations on the Administration of Online Publishing Services stipulates that online publications shall not contain content that induces minors to imitate violations of social morality and illegal and criminal acts, and shall not contain content that hinders minors' physical and mental health, such as terror and cruelty.
"The content level of the application market is chaotic. Little genius tablet presents these applications containing bad content to children without any screening. Management loopholes have major security risks and cannot protect the legitimate rights and interests of consumers. "
Xiao Jinyang, a lawyer of Guangdong Hebang Law Firm, told the reporter of Dunanwan Finance and Economics Society that according to the Consumer Protection Law and other laws and regulations, when consumers buy goods or receive services, their legitimate rights and interests are infringed, and consumers can complain to provincial and municipal consumer associations or local market supervision and management departments.
Children's watches are also the hardest hit by complaints.
According to the data, Guangdong Little Genius Technology Co., Ltd. was established on 20 10, and is a subsidiary of Dongguan BBK Education Technology Co., Ltd. In 20 14, Little Genius launched a children's tablet computer specially designed for students, focusing on learning and eye protection. In addition, Little Genius has another flagship product, "Children's Smart Watch", which ranks first in the global children's category in market share.
However, the reporter found from the investigation of financial institutions in Dunan Bay that as the head brand of children's watches, Little Genius Watch is the hardest hit by complaints. Judging from the complaint information of black cats, there are as many as 405 complaints about "Little Genius Watch" and as many as 276 complaints about Little Genius Phone Watch in the past year. The reasons for the complaint are "unreasonable fee deduction" and "inducing disorderly consumption".
Some netizens complained that in June this year 1 1, his child ordered something at Zhichong School, a smart mobile phone watch, and was inexplicably deducted 299 yuan.
"The platform side (little genius) must have illegal operations. Because my WeChat payment only has sporadic online collections, it is certain that there is no payment code on the watch, and the child does not know my password. How is it deducted? "
On July 20th, Mr. Wang (pseudonym) told the reporter of Bay Financial Society that the Jimmy Cat game built in the little genius phone watch he bought for his children "collected various fees privately through WeChat payment bound by parents' phone". On the premise that there is no contact record and authorization between the parents' SMS bound to the children's watch and WeChat, from June 12, Mr. Wang was charged 467 yuan for WeChat payment with the same number through change and bank card respectively.
"If I hadn't just filled in one or two thousand pieces that day, I would have been detained immediately. I wouldn't have found this situation." After the incident, Mr. Wang complained about Little Genius, and then Xiaotian refunded the fee to Mr. Wang.
Children's Intelligent Hardware Storage Security Vulnerabilities
With the implementation of the "double reduction" policy, the field of educational intelligent hardware has become an important direction for the transformation of major enterprises. Traditional teaching and training institutions, traditional hardware manufacturers and Internet technology companies have entered the market one after another, and launched a variety of hardware terminal products including learning smart tablets, learning machines, early education machines, children's watches and so on. Dunanwan financial reporter noted that in addition to BBK, well-known hardware companies such as Huawei and Xiaomi also launched related products.
The Multi-whale Education Research Institute also pointed out in the Report of China Education Intelligent Hardware Industry in 2022 that the market size of China education intelligent hardware is expected to exceed 1000 billion yuan in 2024, with a compound annual growth rate of 26%.
However, there are still various problems in the hardware industry of children's intelligent education. In addition to the above incidents, this year CCTV 3. 15 also exposed unqualified children's phone watches: some products have low operating system versions, which are easy to be invaded by malicious software, and gain camera permissions, resulting in the exposure of children's school, family location, face and other information, causing security risks.
Some experts said that the main responsibility for the built-in software and related content in children's devices should be effectively fulfilled in accordance with the law, and we should pay close attention to whether the built-in software in the devices is in line with the protection of children's interests and whether it may infringe on children's interests.
Xiao Jinyang also suggested that the APP store operators with built-in children's intelligent hardware should review the APPs that will be put on shelves/updated and saved according to the established review process, and carry out continuous security management on the apps that have been put on shelves. Regulatory authorities should consider the applicability, safety, national and industry standards, consumer experience and potential hidden dangers of products, and strengthen the audit standards for applicable application software at all ages.
The reporter from Dunanwan Finance and Economics Society learned that the Central Network Information Office and other departments organized a two-month special campaign on July 18, which will strengthen the information content management of smart devices such as smart watches, smart speakers, tablet computers and early education story machine, and thoroughly investigate voice, video, text, pictures, games and other scenes, and comprehensively clean up illegal and bad information.
Children's smart devices frequently explode and will face strict investigation. During the summer vacation, major brands of children's smart watches entered the sales peak. According to reports, many bad content, game apps disguised as educational content and search software have "sneaked into" children's lives through children's smart watches. In addition, children's smart watches still have problems such as no need to enter password verification and information leakage for App payment. (July 2 1 Beijing Youth Daily)
In the past, children's "smart watches" could only provide some simple functions such as positioning and emergency communication. Now it has more and more functions, such as taking photos, surfing the Internet, playing games and social chatting, which are increasingly sought after by children. According to the data of Forward-looking Industry Research Institute, it is predicted that the market size of China children's smart watch industry will continue to grow at a compound annual growth rate of 20.9% in the future, and will exceed 20 billion yuan in 2023.
However, behind the booming market, children's "smart watches" are in chaos. There are hundreds of apps that can be downloaded from some children's watches, including many game apps, which can easily lead children to indulge in them, which not only delays learning, but also affects their eyesight. Once other apps are bound to their parents' mobile phone numbers, they will simultaneously open confidential payment. Without parents' knowledge, children can spend at will, including paying VIP services, playing games to buy skin and so on.
In addition, this year's CCTV "3 15" party also exposed the information security vulnerabilities of children's "smart watches". After installing various apps, you can take away a variety of sensitive permissions such as location, address book, microphone, camera, etc. without user authorization, and easily obtain private information such as children's location, face images, and recordings.
After the restriction of mobile phones, children's watches have become the only electronic products that can be brought into schools. Some parents want to get their children's location at any time, contact them and plan to buy children's watches for them. At the same time, manufacturers also seize children's consumption psychology, strengthen the development of social and entertainment functions, and make them want to stop. However, not all functions are good.
For children, immature mind and lack of money concept can easily lead to impulsive consumption and irrational consumption. Children's "smart watches" can be paid without a password, which not only violates business ethics, but also violates the law. The Civil Code clearly stipulates that minors under the age of eight are persons without civil capacity, and their legal representatives act as agents to carry out civil legal acts.
Minors over the age of eight are persons with limited capacity for civil conduct, and the implementation of civil legal acts should be represented by their legal representatives or recognized and ratified by their legal representatives. Moreover, the screen of children's "smart watches" is generally 1 to 2 inches, which makes children indulge in such small screens for a long time and seriously harms the physical and mental health of minors.
In April this year, the General Administration of Market Supervision and the National Standards Committee issued the recommended national standard GB/T 4141-2022 Children's Watch, which will be implemented on June 1 1. As the first national standard for children's watches, the standard covers the key quality, safety and performance indicators of children's watches, such as positioning performance, call, electromagnetic radiation and information security. And the related evaluation and testing methods are put forward. In addition to hardware quality security, software information security also needs to establish a rule.
Recently, the Central Network Information Office, the the State Council Insurance Office (Ministry of Civil Affairs), the Ministry of Education, the Central Committee of the Communist Youth League and the All-China Women's Federation jointly launched the special action of "Renovating the Network Environment for Minors in the Summer of Qinglang 2022", including strengthening the information content management of smart devices such as smart watches for minors, smart speakers, tablet computers and early education story machine, and thoroughly investigating scenes such as voice, video, text, pictures and games.
It is hoped that the relevant departments will take this opportunity to strengthen the supervision of children's "smart watches", fix the results of special rectification in the form of a system, form a long-term mechanism, effectively regulate the development of the industry, and protect the legitimate rights and interests of minors.