Industry and commerce department. If consumers encounter problems such as difficulty in refunding preschool education at home, they can complain to the industrial and commercial department. 123 15 is a consumer complaint hotline, a national internet platform, and belongs to the State Administration for Industry and Commerce.

In addition, there are many complaints through 123 15. Consumers can call the 123 15 hotline, WeChat 123 15 applet, and search for "national 123 15 platform" through the browser to initiate a complaint.