Broken screen may lead to poor contact with the touch screen, leading to failure. In this case, if it meets the requirements, you can apply for after-sales. If you can't apply for after-sales, you can only repair or replace the machine yourself.

The after-sales service rules for small commodity shopping are as follows:

(1) All goods purchased through the mall can enjoy 7 days of unreasonable return service from the day after the order is signed (screen speakers and smart screen devices cannot be returned after activation and binding).

(2) If the purchased products have non-man-made machine failure, they can be returned within 7 days after inspection and confirmation, and exchanged within 15 days, and guaranteed within 1 year.

③ The after-sales service center does not support collection. If the after-sales responsibility is Baidu's responsibility, the postage will be borne by Xiao Di. After the after-sales treatment, you can apply for freight reimbursement in Xiaodu Mall. Please declare the payment voucher. If the after-sales responsibility is the user's responsibility, you need to bear the postage.