Self-evaluation of cleaning staff 1
Over the past year, under the unified leadership of the company and through the joint efforts of the employees of the department, we have completed all the tasks arranged by the company and won the approval of the owners.
Cleaning is just a business in the property service management industry. It embodies the clean image of industry units, and also leaves a first impression on the owners and the use of visual senses. As the saying goes: look at the ground through the door, sit down and touch the bench. This is the normal state of people's habitual psychology when checking their health.
Looking back, we did this:
First, clean standardization.
On the basis of last year, we will refine the work data and strictly evaluate the big scoring standards. Different areas and different parts have specific scoring evaluation. This is convenient for operation and inspection.
1. According to the standard training, in view of the situation of job rotation and more new employees, the training is conducted by means of regular meeting to talk about theory and on-the-job demonstration. Monitor hands-on, skilled workers pass, help and take, give play to monitor's business skills, and mobilize the enterprising spirit of skilled workers. In this way, students are easy to understand and master, which not only improves their skills, but also narrows the distance between colleagues, killing two birds with one stone and bringing out the best in each other. Strictly control the training, explain the main points of operation, and be diligent and quick (that is, do it diligently and quickly); First rough, then fine, step by step, people walk things clearly (that is, once done thoroughly, people take all the garbage, sundries and tools away).
2. Do it according to the standard. Divided into two parts, the responsibility goes to people, and the target responsibility letter is signed, so that employees have standards in their hearts, and the daily worksheet is arranged in an orderly manner and the operation is accurate. Master Zhou is one of the best. The glass door and glass curtain wall in the hall are clean and transparent, and the coffee table and sofa are spotless. Master Yuan carries forward the work style of Excellence and cleans the trash can on the floor. Compared with men, he is not inferior, and insists on the cleanliness of the main building.
Du Ming Building is currently under renovation. In the case of small manpower and heavy workload, several masters also take standards to ask for consciousness, move closer to standards, and strive to approach and reach standards. Their work can only be described as sweeping the floor and mopping the floor with sweat. More importantly, mobilize people to take positive actions without complaint. Master Lao Fan's responsibility area is the most thorough and clean one at present, and it is a rare standard model from the decoration stage.
3. Check according to the standard. Don't go through the motions in the inspection work. Put an end to chaos, even if problems are found, we should pay attention to the weight of expectations, try not to hurt harmony, and provide assistance in many ways. There is only one purpose, and the standard does not give up. Routine inspection with constant skills is an indispensable measure for cleaning standardization. Only in this way, the fence will not be a dead letter, and the sanitation of the community will win the satisfaction of the owners and users.
Second, put forward strict requirements for health.
Establishing a national health city is an important decision of the municipal party Committee and municipal government. Over the past year, we have always tightened this ambition and never dared to relax. The area has always been in good condition.
1. Time, strict implementation; Do it strictly according to the standard. The cleaning time of the square used to be from 8 am to 8 pm. In order to create sanitation, the relevant departments require us to do a good job of sanitation before 6: 30, and then arrange vehicles. Without increasing the number of staff, the two students were changed to the same class in the morning and noon, which extended the class time and met the time requirement of creating health care. Admittedly, although the class time has been shortened, the workload has doubled. However, without saying anything, the two masters readily understood the distribution. At the same time, it is difficult to see cigarette bands and scraps of paper in the huge square without lowering the standards. On a hot summer day, you sweat on a sunny day and water on a rainy day. In winter, I came to work with stars, street lamps swept the square, and went home with cold wind. It's past supper time. It's not easy every day. It's common and commendable. Their professionalism and fighting spirit are worth learning from our owners.
2. The superior requires long-term management, and we will do it from beginning to end. From the perspective of understanding, it is very important to create health care. From the perspective of job responsibilities, we are the main force. We can and must understand the task, be duty-bound to understand the inspection at any time, and go all out to do a good job in creating health care. In the words of the two masters, "how to do the inspection is the same as usual", which makes the inspection the same as usual. In the process of numerous inspections and unannounced visits, it has also proved one point. The Milky Way is very good, we can rest assured. The leader of the neighborhood Committee said so.
Third, unite as one and stress righteousness.
In practical work, we always remind and ask everyone: don't say anything that is not conducive to unity (don't talk about others behind their backs); Don't spread words that are not conducive to unity, don't gossip, and mind your own mouth; Don't do things that are not conducive to unity, especially when on duty and changing shifts, don't be clever, don't perfunctory, don't fool your companions, and live in harmony. Will be upright, bad style is difficult to exist; Emphasize justice and reduce suspicion. Unity of thought and spirit. Take the words of female compatriots: At this moment, we feel comfortable, our work has come to an end, and we are willing to suffer a little. The fees advocated by the leaders are all public. We resolutely obey and are willing to do it. The long-standing practice has been broken, putting an end to the phenomenon that anyone disposes of waste products privately. In this way, the psychology of mutual suspicion and intrigue is reduced and the income is increased. Although insignificant, it embodies a spirit and realm. More importantly, it has promoted unity and enhanced team consciousness. Many of the company's surprise missions can come at once, and they are willing to work without complaint.
Fourth, feeling and helplessness.
In people's imagination, cleaning is common, but please, anyone can do it. What others can do may not be possible. According to our standards, we will never do it at the meeting. We should have a process and feel it with our heart. Having said that, some people may think that cleaning is reasonable, so don't sell yourself short. Feeling: Some people don't know how to clean.
Some people lack public moral awareness, wantonly destroy the environment and park their cars at will. In this regard, the two masters on the field are deeply touched. It's no use talking to these people, but they will say: if you don't find something to do, you will have nothing to do. The speaker is light and the listener is uncomfortable. For such an encounter, I can only shake my head and smile and sigh helplessly.
Problems with verbs (abbreviation of verb)
Women are sensitive, emotional and have fluctuations in their work; They care more about wages and things. Words are generous, but actions are inevitably different. Winter passed and spring came. In the new year, our cleaning staff are willing to obey the command and arrangement under the leadership of the company, work hard in a harmonious atmosphere, do their jobs well and make contributions to Galaxy. Add light to the galaxy.
Self-evaluation of cleaning staff II
I am honored to be a cleaner in Yinxingyuan Community. This job is hard for me. From the first day, I treated this job with a rigorous attitude.
Cleaning is not worth mentioning in the eyes of many people. I thought so, too, but since I really came into contact with the actual work, I found it not easy. For the cleaning staff, we must not be careless. Corner, corner, window and corner are the focus of self-examination.
In Yinxingyuan community, I try my best to serve sincerely. (Corridor cleaning) Thanks to hard work, the achievements are obvious to all, and it has been affirmed and recognized by leaders and community owners.
During my tenure in Yinxing Community, my every step of progress has been warmly helped by company leaders and colleagues, and has also been understood and supported by most owners and tenants. If there is any merit in the work during this period, it is not because of my personal ability, but because we have a high-quality cleaning team and a group of enthusiastic and dedicated property management personnel. The purpose of this evaluation is by no means to whitewash yourself, but to calmly review your work gains and losses during this period, evaluate your own experiences and learn lessons.
At this stage, on the one hand, we should grasp the basic situation of the community as soon as possible, on the other hand, we should ensure the normal work of the community. Due to the short handover time, many things can only be learned by doing. During this period, the daily work of cleaning mainly depends on the effective command of company leaders and the high consciousness of management personnel. During this period, the work was able to report to the leader in dealing with major events and taking measures quickly, without serious mistakes, but there were still many problems in the details of the work. Fortunately, leaders and colleagues pointed out and remedied in time, without serious consequences.
These seven months' work has also exposed some of my own problems, such as being relatively lenient with myself.
Some details are not enough and need to be improved in the future work. At the same time, I hope to have the opportunity to learn and master more skills in more mature communities and improve my professional level. Determined to put more time and enthusiasm into the post, complete all the work assigned by the company, and live up to the expectations of the company leaders.
The responsibility to understand oneself; Forge ahead in grass-roots construction, play an exemplary role in work and set an example for the broad masses of workers. At the same time, we should seriously study relevant business knowledge and constantly improve our theoretical level and comprehensive quality. In the work, around the center of the company, control the relevant standards, strict with yourself, and better complete various tasks. This year, we have mainly completed the following tasks: 1, 2, 3, 4, 5.
Style, can abide by the rules and discipline, unite with colleagues, seek truth from facts, optimistic, always adhere to a rigorous and serious work attitude and meticulous work style, hard work. Carry forward the fine tradition of hard work and helpfulness in life, always be honest, diligent, hard and simple, always bear in mind party member's duties and obligations, be strict with yourself and always play an exemplary role. Direction of future efforts: With the implementation of _ _ _ _, we can expect that our work will be more arduous, the requirements will be higher, and the knowledge we need to master will be higher and wider. To this end, I will work harder, study harder, and strive to improve my cultural quality and various work skills, and make due contributions to _ _ _.
Self-evaluation of cleaning staff 3
It is a great honor to be a cleaner in _ _ unit. Cleaning is not worth mentioning in the eyes of many people. I thought so at first, but since I really came into contact with the actual work, it was not easy to find out. For cleaners, you must never be careless, such as corners, corners, windows and corners.
Creating a national health town is a major event in _ _ town (district). Over the past year, we have always tightened this string, never slackened off, put cleaning work first, and seriously served tourists, library readers, training class personnel, sports enthusiasts, office workers, bookstore visitors and so on. , and always maintained a good state in _ _ units.
During my work in _ _ unit, I got enthusiastic help from the leaders and colleagues of the unit, and I was able to report to the leaders in time when dealing with major events and take prompt measures to remedy them. Small things can be solved by yourself and colleagues. At the same time, some shortcomings are exposed in the usual work, such as being relatively lax in their own requirements and not paying enough attention to some details, which need to be improved in the future work. Next year, I will continue to study, master more skills, improve my professional level, and devote more time and enthusiasm to complete the cleaning work within the _ _ unit.
Self-evaluation of cleaning staff 4
20__ years is a very memorable year for "investors". This year, the management of the company was struggling from the beginning. After the new leadership team took office, the leaders and employees of the whole company closely United to cope with the severe challenges of fierce market competition with the spirit of unity, self-pressure, hard work, courage, courage to win and enterprising. Established the working idea of "marketing as the center, cost as the focus, reform as the driving force, service quality as the guarantee, organization and strict management", boldly introduced new business methods, constantly innovated, strictly managed, strengthened internal quality and established brand image. Finally, with everyone's efforts, we got rid of the hat of debt management and stepped into a healthy and stable development track.
Looking back on the past 20 years, the "investment plaza people" have completed various tasks with high fighting spirit and indomitable spirit in dealing with many difficulties, and have written a glorious chapter in the company's development history. While seeing the achievements, we should also see the gap between our company's problems and other peers. Take our cleaning as an example. During this year, we mainly did the following work:
First, do a good job in the overall quality construction of the cleaning team, strengthen the ideological education of employees, and let every employee realize that "the cleaning team is my home", "we are all a whole" and "the honor and disgrace of cleaning is the honor and disgrace of all of us". Pay close attention to employees' service consciousness, establish the concepts of "the owner is supreme, the service is the first" and "the tenant is God", so that every employee can put himself in the guest's shoes in the service-"think what the guest thinks and worry about what the guest is worried about", so that the guest can be satisfied before opening his mouth and feel the warmth of home deeply. At the same time, we also pay attention to learning some professional skills and knowledge, because only through continuous learning and enterprising can we develop.
Second, further improve the rules and regulations of the cleaning team. Strictly regulate the daily work and code of conduct of each employee with relevant regulations, so that each employee can realize his own shortcomings and make progress in seeking improvement.
Third, launch a "personalized service" plan. Since the implementation of "personalized service", the cleaning team has made continuous efforts by itself. Before February 5, 65438, * * conducted 37 personalized services of different natures, and charged a service fee of 7320 yuan, excluding 1F Agricultural Bank of China, 7F PICC, 1 16F Konka Company. Because the introduction of the service has further narrowed the distance between tenants and us, it has been praised by tenants many times at the tenant meeting.
4. Cooperate with the company to complete the service work of various large-scale cultural activities. This year, the cleaning team participated in the reception of "Invest in Industry and Meet Wolong" held on May 30, the opera music evening of "I want to sing a big drama in Jingzhou and set up a stage in the investment square" held on June 4, and the reception of "Dear, thank you-family appreciation". On August 3rd 1-September1,we participated in the property management publicity and exhibition activities in Salonda Plaza, and cleaned the venue of the "Full Moon Tonight, Moving Feelings" large-scale friendship thank-you parties held by Mobile Company in September 1 1 and June/2, so as to ensure that all the guests were present at each party.
Five, gradually standardize the storage management of cleaning products, pay close attention to energy saving and consumption reduction. In response to the company's call for energy saving and consumption reduction, the cleaning team took measures according to its own actual situation, and frequently inspected and cleaned all equipment in daily work, reducing the number of maintenance times caused by inadequate equipment maintenance; Dust the floor mats, and clean them locally in time when encountering stains, so as to reduce the overall cleaning times and prolong the service life of the floor mats. Every cleaner should turn off the lights when people are walking, turn off the tap in time when water is not used, start with small things and save money for the company as much as possible.
Six, pay attention to the prevention of safety accidents and awareness training. Under the organization of the Administration Department, the fire safety knowledge was trained and assessed, and the correct use of various electrical appliances was explained under the guidance of the maintenance team, which further improved the awareness of danger prevention of each employee.
Seven, standardized management of engineering decoration health. In order to make every customer have a good working environment, the cleaning team has supervised and supervised the on-site hygiene of each decoration team. When decorating, ensure that the empty floor does not pollute other floors, and that industrial garbage is cleaned up at any time without scribbling.
Eight, in conjunction with the real estate management department to complete the evaluation of the provincial excellent standard test demonstration building. In order to better meet the inspection of the provincial property management department, Clean and Beautiful Cleaning Company has carefully cleaned and maintained the external wall and glass curtain wall, fire hydrant box, ceiling lamp, air conditioner inlet and outlet and other parts of the building. Ensure that there are no cobwebs, mosquitoes, flies, metal equipment, dirt and garbage on the leaves of bonsai, and then sort out the records of each post to make up for the shortcomings.
9. Looking back on our work practice in the past year, we have improved in all aspects compared with the previous year. However, it is particularly important to speed up the development and growth of enterprises in order to cope with the continuous improvement of social requirements for our professional skills. We still have many shortcomings, mainly in the following aspects:
1, the mastery of professional skills is not comprehensive enough. With the emergence of high-tech materials, we can't completely clean the methods of cleaning knowledge, leaving hidden dangers for possible mistakes in future work. We will continue to learn in our future work and strive to enrich our knowledge, paving the way for the smooth development of our future work.
2. All kinds of records are irregular and incomplete. In this inspection of the provincial property management department, it is revealed that our records of various systems are not professional and perfect, there is no professional record form, and the records are not neat and beautiful.
In view of the above shortcomings, the cleaning team will focus on the study of professional skills and knowledge in the coming year, strengthen the service standards of all employees, make our "personalized service" develop outward better, meet the different needs of all walks of life, and repay the company's training with a cleaning team with strong professional performance and warm and thoughtful service, so that our big family will continue to prosper and grow.
Self-evaluation of cleaning staff 5
Cleaning is not worth mentioning in the eyes of many people. I thought so, too, but since I really came into contact with the actual work, I found it not easy. For the cleaning staff, we must not be careless. Corner, corner, window and corner are the focus of self-examination.
At work, I try my best to serve sincerely. During my tenure, I received enthusiastic help from leaders and colleagues, and I got the understanding and support of most colleagues at every step of my progress. If there is any merit in the works during this period, it is by no means because I personally have it.
What great skills we have is due to a group of comrades who are full of enthusiasm and dedication. The purpose of this evaluation is by no means to whitewash yourself, but to calmly review your work gains and losses during this period, evaluate your own experiences and learn lessons.
In this stage of work, the daily work of cleaning mainly depends on the effective command of school leaders. In this semester's work, I can report to the leader and take measures quickly when dealing with major events. There are no serious mistakes, but there are still many problems in the details of the work. Fortunately, leaders and colleagues pointed out and remedied in time, without serious consequences. This year's work has also exposed some of its own problems, such as relatively loose requirements on itself and insufficient attention to some details, which need to be improved in future work. At the same time, I look forward to the opportunity to learn, master more skills and improve myself. Determined to put more time and enthusiasm into the post, complete all the work assigned by the school and live up to the expectations of the leaders.
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