1, log in to JD.COM account, enter the "My Orders" interface, and find the order to be returned.

2, click on the "apply for a return", choose the goods that need to be returned, fill in the reasons for the return, and submit the application.

3. Wait for the merchant's review. After approval, the goods will be sent back to the merchants according to the guidelines of JD.COM Platform. JD.COM(JD.com) is one of the largest comprehensive e-commerce platforms in China, established in 2004 and headquartered in Beijing, China. JD.COM is an e-commerce platform operating in B2C (business-to-consumer) mode, which provides online purchase and distribution services for all kinds of goods.