If the goods have quality problems, consumers shall return them within seven days from the date of receipt; Vipshop can buy online for seven days. Seven days without reason does not mean unconditional return. Not all goods can be returned for seven days without reason, such as goods ordered by consumers; Fresh perishable goods; Digital goods such as audio-visual products and computer software downloaded or unpacked by consumers online; Delivered newspapers, periodicals and other goods that are not suitable for return are not applicable for seven days without reason.

Legal objectivity:

Article 25 of the Law on the Protection of Consumers' Rights and Interests, if an operator sells goods by means of internet, television, telephone or mail order, consumers have the right to return them within seven days from the date of receipt of the goods, without giving reasons, except for the following goods: (2) Fresh and perishable; (3) Digital commodities such as audio-visual products and computer software downloaded or unpacked by consumers online; (4) newspaper delivery. In addition to the goods listed in the preceding paragraph, other goods that are not suitable for return according to the nature of the goods and confirmed by consumers at the time of purchase are not returned without reason. The goods returned by consumers shall be in good condition. The business operator shall refund the commodity price paid by the consumer within seven days from the date of receiving the return. The return freight is borne by the consumer; Unless otherwise agreed between the operator and the consumer, such agreement shall prevail.