Are all the things bought in Tik Tok from all over the world true?
I. Definition of global purchase and sale of counterfeit/pirated goods in Tik Tok:
1. Selling counterfeit goods:
It refers to the behavior of merchants selling goods with counterfeit registered trademarks, that is, using the same trademark on the same kind of goods sold without the permission of the obligee.
2. Pirated goods:
Books, e-books, audio-visual works and software that reproduce their works without the permission of the copyright owner.
Two. Filing of valid rights certification documents:
When releasing goods, merchants must submit valid rights certification documents in the background of the platform system for future reference. Valid certificates of rights include but are not limited to:
1. Trademark right:
For example, as a brand owner:
Trademark registration certificate and status are normal.
Such as non-brand rights holders:
(1) Trademark registration certificate or trademark acceptance letter;
(2) Brand authorization: a complete authorization link with the trademark owner as the source.
2. Copyright category:
For example, as the copyright owner:
Copyright, proof materials of the first public publication or release date of the work, creative manuscript, time stamp of the creation of the work issued by the authoritative organization, and proof of the filing of the work, etc.
For example, non-copyright owners:
(1) Copyright certificate, proof materials of the date of first public publication or distribution of the work, creation manuscript, creation time stamp of the work issued by the authoritative organization, and record certificate of the work, etc.
(2) A complete authorized link with the copyright owner as the source.
Three. Tik Tok Global Purchasing Company's judgment on counterfeit/pirated goods;
1. Random sampling:
In order to prevent fake sales and protect the legitimate rights and interests of consumers, the platform has the right to conduct spot checks on commodity information, store information and trading behavior. It is released by the merchants from time to time, and whether the merchants are suspected of selling counterfeit or pirated goods is judged independently according to the cognitive standards of ordinary people. In order to avoid ambiguity, the platform does not make such a judgment on the premise of actually receiving complaints or samples.
2. Obtain samples for further verification:
If the platform obtains samples for further verification, after obtaining the samples, the platform compares the samples with the latest batch of sample goods on the market according to the cognitive standards of ordinary people, and finds that there is a big discrepancy in the outer packaging or content, which does not belong to the old batch packaging declared by the government; Or suspect that the sample is a counterfeit/pirated product, the platform has the right to determine that the product ID corresponding to the sample is a counterfeit/pirated product.
Four. The merchant refuses to accept the judgment appeal:
1. Complaint materials:
Merchants can provide the following certification materials to the platform within the complaint period (within 7 days after receiving the penalty notice), and must meet the following requirements: the distribution certificate or authorization certificate of the manufacturer or brand, commercial invoice, and legal purchase certificate (order, contract, invoice, shopping receipt, etc.). ).) and other valid documents.
2. Waiting for the evaluation results:
After receiving the supporting documents submitted by the platform merchants, they will conduct an audit, and inform the merchants of the audit results through the tips on the backstage appeal page and the letters in the station.
After the merchant complains, if the platform thinks that the evidence submitted by the merchant can prove that the goods sold by the merchant are genuine, the temporary measures taken will be revoked after confirming the above facts.
At present, no platform can guarantee that 100% of the products sold on its platform are genuine, but Tik Tok has very strict requirements for global purchase of platforms. Once you receive a fake, you can complain or compensate.
Online shopping has become a favorite shopping method for many friends, so there are many e-commerce platforms now. Tik Tok Auto Aauto Quicker and other short video platforms are also doing e-commerce, and Tik Tok is also buying globally. Is the global purchase in Tik Tok genuine?
Are all the things bought in Tik Tok from all over the world true?
I. Definition of global purchase and sale of counterfeit/pirated goods in Tik Tok:
1. Selling counterfeit goods:
It refers to the behavior of merchants selling goods with counterfeit registered trademarks, that is, using the same trademark on the same kind of goods sold without the permission of the obligee.
2. Pirated goods:
Books, e-books, audio-visual works and software that reproduce their works without the permission of the copyright owner.
Two. Filing of valid rights certification documents:
When releasing goods, merchants must submit valid rights certificates in the background of the platform system for future reference. Valid certificates of rights include but are not limited to:
1. Trademark right:
For example, as a brand owner:
Trademark registration certificate and status are normal.
Such as non-brand rights holders:
(1) Trademark registration certificate or trademark acceptance letter;
(2) Brand authorization: a complete authorization link with the trademark owner as the source.
2. Copyright category:
For example, as the copyright owner:
Copyright, proof materials of the first public publication or release date of the work, creative manuscript, time stamp of the creation of the work issued by the authoritative organization, and proof of the filing of the work, etc.
For example, non-copyright owners:
(1) Copyright certificate, proof materials of the date of first public publication or distribution of the work, creation manuscript, creation time stamp of the work issued by the authoritative organization, and record certificate of the work, etc.
(2) A complete authorized link with the copyright owner as the source.
Three. Tik Tok Global Purchasing Company's judgment on counterfeit/pirated goods;
1. Random sampling:
In order to prevent fake sales and protect the legitimate rights and interests of consumers, the platform has the right to conduct spot checks on commodity information, store information and trading behavior. It is released by the merchants from time to time, and whether the merchants are suspected of selling counterfeit or pirated goods is judged independently according to the cognitive standards of ordinary people. In order to avoid ambiguity, the platform does not make such a judgment on the premise of actually receiving complaints or samples.
2. Obtain samples for further verification:
If the platform obtains samples for further verification, after obtaining the samples, the platform compares the samples with the latest batch of sample goods on the market according to the cognitive standards of ordinary people, and finds that there is a big discrepancy in the outer packaging or content, which does not belong to the old batch packaging declared by the government; Or suspect that the sample is a counterfeit/pirated product, the platform has the right to determine that the product ID corresponding to the sample is a counterfeit/pirated product.
Four. The merchant refuses to accept the judgment appeal:
1. Complaint materials:
Merchants can provide the following certification materials to the platform within the complaint period (within 7 days after receiving the penalty notice), which must meet the following requirements: distribution certificate or authorization certificate of the manufacturer or brand, commercial invoice, legal purchase certificate (order, contract, invoice, shopping receipt, etc.). ).) and other valid documents.
2. Waiting for the evaluation results:
After receiving the supporting documents submitted by the platform merchants, they will conduct an audit, and inform the merchants of the audit results through the tips on the backstage appeal page and the letters in the station.
After the merchant complains, if the platform thinks that the evidence submitted by the merchant can prove that the goods sold by the merchant are genuine, the temporary measures taken will be revoked after confirming the above facts.
At present, no platform can guarantee that 100% of the products sold on its platform are genuine, but Tik Tok has very strict requirements for global purchase of platforms. Once you receive a fake, you can complain or compensate.