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In recent years, Rizhao People's Hospital has accelerated the construction of Internet hospitals, and has been approved by the Provincial Health and Wellness Committee as a "smart clinic", "smart ward" and "smart hospital". Successfully passed the four-level A-level assessment of the standardization maturity of the national medical and health information interconnection and the five-level assessment of the application level of the national electronic medical record system, actively created a new model of online and offline integrated medical services, and constantly enhanced the people's sense of acquisition, happiness and security, so that quality medical services are at your fingertips. 20 18 12, Rizhao people's hospital listed 30 practical things to facilitate the people and benefit the people in the "internet+medical health" 100-day action. From March 2065438 to March 2009, through the audit of Shandong Internet medical service supervision platform, we provided patients with online consultation, online follow-up, online prescription dressing change, drug distribution and other comprehensive medical and health Internet services. From 202 1 to 10, the functions of internet hospitals have been further upgraded and improved: optimizing the "online follow-up" process; By refining the online consultation module, patients can communicate with doctors at zero distance, complete online follow-up without leaving home, and realize online consultation service to answer questions of non-medical problems. Online consultation has opened six consultation modules: convenience consultation, information system consultation, medical insurance policy consultation, health examination, pharmacist consultation and stoma consultation. With "one-on-one" service as the main mode, it supports communication modes such as pictures, words and quick reply, which to some extent solves the phenomenon of "running too many roads and running the wrong way" caused by unfamiliar medical treatment process and reimbursement process, and answers questions for the public in time. Appointment registration realizes the linkage of medical resources, the linkage of online and offline systems, and the sharing of information, and implements appointment registration according to time, which effectively alleviates the "three long and one short" phenomenon of long queue time, long waiting time and short medical treatment time, guides patients to seek medical treatment at the wrong peak, and greatly reduces waiting time. Online follow-up invited authoritative and famous experts from all aspects of the hospital. The follow-up visit of patients with chronic diseases can realize online direct reimbursement, saving the time of repeated follow-up visit to the hospital and medical insurance reimbursement. Moreover, the project funds for online medical treatment services can also be paid by hospital accounts and medical insurance accounts.