The first step is to open JD.COM and find what you want to buy on the page, as shown in the figure, I want to buy this product;

Step 2, click to enter the main page of goods, where there is customer service;

Step 3, enter the chat page, enter a message in the chat box and send it to customer service!

For the purchased goods, you can contact the seller in the following ways:

1. Open JD.COM and click My to find all orders;

2. Find out this order, as shown in the figure, and click the middle position directly;

3. Enter this order information page, find and contact customer service, and click.

Find the seller's customer service, we can ask some questions related to the goods ~ the above is my answer, I hope it will help everyone.