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If the reader's ID card is accidentally lost, please go to the reception desk and children's reception desk in time or report the loss by telephone. The replacement card must be handled by the reader himself with the original ID card at the front desk and children's front desk. If the guardian is an agent, the original ID card of the agent is also required. The fee for the replacement certificate is 2 yuan.

If you find the original certificate after reporting the loss, you can go to the general service desk and the children's general service desk with the reader's ID card to cancel the loss reporting and continue to use the original function. All consequences caused by the loss of the reader card shall be borne by the owner.