1. Improve institutions and strengthen functions. The office is equipped with finance office, municipal comprehensive management office, law enforcement squadron, family planning staff office and community affairs acceptance center, and given corresponding functions. Decentralize urban comprehensive management power and professional management power from municipal and district functional departments to the office appropriately and gradually, so that the office can solve the hot and difficult problems encountered in urban management in time and form a relatively complete three-level urban management framework. Under the "dual" leadership of the urban management brigade and the office, the law enforcement squadron fulfilled the entrusted law enforcement function, filled the vacancy of the office in the administrative law enforcement team, and effectively curbed the serious illegal construction and occupation of the road. The social acceptance center is a "one-door" comprehensive service platform, which mainly accepts complaints from the masses related to the functions of urban construction, planning, municipal administration, environmental protection, housing management and epidemic prevention in this office, solves practical problems raised by residents, undertakes, coordinates and organizes the "purchase service" of urban construction management in this office, and provides convenient services for the masses in the area; The finance office is mainly responsible for the budget management, tax coordination, tax protection and tax source cultivation of the quasi-first-level finance of the office, as well as the use and management of the quasi-first-level financial income such as funds inside and outside the office budget and community work funds.
In community management, the "four-in-one" management mode of community neighborhood committees, community workstations, owners' committees and property management units under the leadership of community party branches is implemented, and their respective work functions and management responsibilities are clarified. The community workstation is an agency of the office, which is parallel to the community neighborhood committee. Community workstations carry out various administrative affairs in the community, and community neighborhood committees undertake residents' autonomy and democratic management in the community.
2, increase personnel, enrich the strength. The staff of some organs such as justice, urban construction, environmental protection, housing management, health and epidemic prevention, labor and social security have been enriched to the grassroots level, and the number of offices has generally increased from about 20 to about 40. The staffing of the new personnel area remains unchanged, and the wages and benefits are placed under the management of the office.
Community staffing, the implementation of community party branches, community neighborhood committees and community workstations cross-serving, and gradually separate when conditions are ripe. The total number of community workers is generally 6-9.
3. Strengthen financial resources and consolidate the grassroots. The establishment of "quasi-finance" in the office, the downward movement of financial resources and the decentralization of powers match. The financial management system of "approved revenue and expenditure, proportional sharing, surplus retention and over-expenditure without compensation" is implemented in the district, which makes the source of funds for the office change from simple district financial allocation to a combination of higher-level allocation and tax growth proportional sharing.
According to the principle of "the cost is transferred with the event", the "access" system of community work is established. Any work outside the functions of the community needs to be submitted for approval before it can enter the community.
(B) innovative management model: "four modernizations" operation and standardized management.
While promoting the reform of management system, Xihu District boldly innovated the working methods of office community management and adopted the management methods of "networking, digitalization, informationization and humanization", which effectively improved the work efficiency.
1, improve the six-level network. Vertically, a "six-level network" of city, district, office, community, party group leader, building leader (film leader) and residents' backbone (party member households and civilized households) has been established to organically "weld" the points, chains and surfaces of urban management; Horizontal: With the community party organizations as the core, a coordination body for party building discussion between the office communities of central and provincial units and grass-roots party organizations has been established, covering more than 90%, and an urban management network of "horizontal to the edge and vertical to the end" has been initially formed.
2. Establish a unified database. Each office takes the community as the plate and the building as the unit, and establishes ledgers for 50 categories 150 basic contents such as community population, community organizations and public resources, establishes a relatively complete database and implements dynamic management.
3. Smooth information channels. Districts, offices and communities realize information sharing through computer networks, and build an information platform that connects up and down, connects left and right, and interacts with neighbors; Through two-way communication platforms such as "convenience contact card", "community website 1 10", "public mailbox" and "building information platform", the office community work will be extended to every corner and every family to understand people's feelings and solve people's difficulties.
4. Implement people-oriented management. Implement the "five actions": First, the system is built for the masses. Adhere to the implementation of the "100,000" project of district, office and community doing practical things for the people and leading cadres entering the community to solve problems for the people. Second, the activities are geared to the masses. We will carry out community cultural activities such as harmonious neighborhood festivals, community sports games, and special performances of literature and art, as well as medical services, legal advice, and re-employment recruitment activities to meet the needs of the masses. Third, the platform is built for the public. Give full play to the functions of office websites, community libraries, activity rooms and civic schools, and provide self-service carriers for the masses. The fourth is to do practical things for the masses and solve practical problems that affect their lives and production. Fifth, the interests of the masses, create a good living environment, care and care for the poor and vulnerable groups.