1. Clerks are grass-roots employees of the company, generally engaged in document processing. There are also many companies that divide employees/clerks/staff levels from wages.

2. Secretarial means to master the basic theories and knowledge of public relations and secretarial major after study, be familiar with the principles and methods of modern philology and secretarial science, have strong writing ability, be proficient in clerical and secretarial affairs, be able to write articles, edit documents and write news, have strong public relations ability, and engage in information propaganda, secretarial services, daily office management and public relations work.

Differentiated from the nature of work, the post requirements of secretarial work are much higher than those of clerks, and the required ability is stronger, so everyone can be a clerk, but not everyone can be a secretary.

Second, the differences in work characteristics:

1. The duties of secretarial work can be summarized as "3344"

The first three are three centers, namely, information center, coordination and integration center and staff office center;

Second, the third is to do ten tasks in three ways, namely, making an issue (writing articles and handling documents), holding meetings and handling affairs (information research, coordination, supervision, letters and visits, reception, confidentiality and comprehensive handling);

The first four articles are four sentences, that is, up and down, left and right coordination, internal and external contact and comprehensive treatment. Therefore, the office is in a pivotal position;

The last four are four conclusions, namely, participating in the discussion of state affairs, improving service and improving comprehensive management ability. The general manager is mainly responsible for receiving and dispatching meetings, documents, seals, files, receptions, billboards, documents and newspapers, specifically:

2, the clerk's job responsibilities are varied, as follows:

1. Answer and transfer calls; Receive visitors.

2. Be responsible for secretarial, information, confidential and confidential work in the office, and do a good job in collecting and sorting office files.

3. Responsible for cleaning the general manager's office.

4. Take minutes of the meeting.

5. Be responsible for the distribution of company official documents, letters, mails, newspapers and magazines.

6. Be responsible for sending and receiving faxes.

7. Be responsible for the warehousing of the office warehouse, and register the goods entering and leaving the warehouse.

8. Do a good job of soliciting contributions for the company's publicity column.

9. Keep and use the official seal in accordance with the company's seal management regulations, and be responsible for it.

10. Do a good job in the registration and daily account of the company canteen expenses, and make statistics and custody of the meal expenses.

1 1. Mail the monthly environmental protection report and print the social security form.

12. Manage employee personnel files, establish and improve employee personnel file management, and strictly borrow files.

13. Application of insurance and social insurance.

14. Make statistics on monthly attendance, submit them to the financial department for accounting, and make records.

15. Manage all kinds of office property, rationally use and improve the efficiency of property use, and advocate thrift.

16. Accept other temporary jobs.