Librarian: Of course! Give me a minute to finish typing this email.
Librarian: OK, now. Sir, could you repeat the title of the book?
Guest: It's Harry Potter and the Sorcerer's Stone. I believe this is written by J.K. Rowling, but I'm not sure about the publisher.
Librarian: Thank you! Well, it seems that we have two copies, but they have been borrowed by others. Do you want to keep them? Or can I help you remember one of them?
Customer: Actually, I don't mind waiting. Please help me catch it.
Librarian: Great! Can you do me a favor and scan your library card here?
Guest: Of course. Here you are.
Librarian: Now you are all ready! Is there anything else I can do for you?
Guest: That's all. You've been a big help! Thank you and have a nice day!
Librarian: It's my pleasure. You have a nice day, too!