In the ever-changing modern society, more and more people contact and use the letter of commitment. Whether the letter of commitment is legally binding depends on specific issues. In order to make it easier and more convenient for you to write the commitment letter, the following is the commitment letter of supply and after-sales service that I have compiled for you. Welcome to share.

Commitment letter of supply and after-sales service 1 Our company promises to strictly fulfill the following commitments during the agreed supply period of some computer peripherals, office auxiliary equipment and related services of Xiamen government agencies, institutions and social organizations in 20xx:

1, delivered to the door within the time limit stipulated in the contract. After the goods arrive at the place designated by the purchaser, both parties will * * * open the box for preliminary inspection. At the same time, the relevant materials required for installation and maintenance (such as product technical specifications, installation manuals, operation manuals, maintenance manuals, warranty, product serial number/machine number, ex-factory inspection report, certificate of conformity and certificate of origin) and special tools, spare parts and related accessories (if any) shall be handed over to the buyer;

2. Send professional and technical personnel to install and debug the equipment to ensure the normal operation of the equipment. Ensure that the operating system and related software installed by the manufacturer are genuine software. And according to the buyer's requirements, the original operating system is pre-installed free of charge. After the installation and debugging are in place, both parties will make final acceptance and sign the equipment handover book.

3. Provide free training on the operation and basic maintenance of all equipment provided by the agreement. At the same time to provide buyers with long-term excellent technical support.

4. Implement strict "Three Guarantees" service in accordance with the provisions on the responsibility for repairing, replacing and returning microcomputer products, and make a service commitment that is more conducive to safeguarding the legitimate rights and interests of consumers and stricter than the national three guarantees; Jouvos

Compared with the relevant provisions in the Provisions on Responsibility for Guaranteed Repair, Replacement and Return of Microcomputer Commodities, the relevant commitments or provisions of the manufacturer are more beneficial to the buyers, so we will provide services to the buyers according to the relevant commitments of our company or the provisions of the manufacturer.

5. Maintenance response time: 1 Telephone response within working hours, arrival within 4 hours and maintenance within 8 hours; If it cannot be repaired within 8 hours under special circumstances, our company will provide corresponding replacement equipment or new equipment to ensure that the work and production of the purchaser will not be interrupted. Under special circumstances, our company will negotiate with the purchaser and complete the maintenance and replacement of the equipment within the agreed time after the purchaser agrees.

6. Return visit and unscheduled maintenance: pay a regular return visit to all maintenance services, and provide maintenance, routine maintenance and maintenance services for all the equipment of the buyer for free from time to time according to the usage of the buyer, so as to ensure the long-term normal use of the buyer's equipment.

7. Xiamen has enough spare parts to ensure that the equipment can be guaranteed or replaced in time under normal damage.

8. Technical service after the warranty period: promise to maintain the products supplied by the agreement for life and provide users with long-term high-quality technical services and technical support; After the warranty period expires, spare parts required for equipment maintenance will be supplied in time, and only the cost of spare parts will be charged.

Letter of Commitment for Supply and After-sales Service 2 According to the requirements of the bidding documents for the supply of computer peripherals and office auxiliary equipment and related services of xx municipal government organs, institutions and social organizations in 20xx, in order to cooperate with the agreed supply work in our city, our company solemnly promises within the agreed supply period:

A, to ensure that in accordance with the requirements of the tender documents and our bidding documents, timely to xx city organs, institutions and social organizations to provide quality products and services. And shall not put forward any unreasonable additional terms beyond the contents of the xx Municipal Government Procurement Agreement Supply Contract.

2. Be sure to sign a contract with the purchaser according to the contents stipulated in the text of the supply contract, keep the contract properly and submit it to you monthly. Submit the statistical classification table and summary table of our company's agreed supply and marketing records under this project subject to tender last month to you before 10 every month.

Three. Commitment to unconditionally respond to the relevant provisions of the agreed supply mode, initial agreed supply price and agreed supply price adjustment method listed in the tender documents.

4. We agree that for the purpose of government procurement, you can publish the model, price, discount rate and related information of our winning products on relevant websites and relevant documents.

5. If it is found that our company violates the relevant provisions or commitments in the bidding documents or commitments for its own reasons. You have the right to punish our company according to the punishment in the bidding documents, the notice of implementation of the agreed supply or the relevant laws and regulations on government procurement.

According to the agreement provided by our company, intransitive verbs guarantee the quality commitment of supply.

Commitment letter of supply and after-sales service 3 It is the unshirkable responsibility of every food producer and operator to provide consumers with safe food. As a food supplier, we will ensure food safety through all effective management measures. To this end, we solemnly promise:

First, strictly abide by relevant laws and regulations, engage in production and business activities in strict accordance with the requirements of laws, regulations and standards, and operate in good faith and law-abiding.

Second, actively cooperate with purchasing units to provide legal and effective business licenses, tax registration certificates, business production licenses, product third-party inspection reports and other necessary documents and materials in a timely manner, and ensure the authenticity of the materials.

Three, to ensure that the packaging and transportation of products, in line with the relevant hygiene requirements, do not cause pollution (dyeing) products.

Four, timely recovery of substandard products, take the initiative to recall products that may cause harm to personal health and safety.

If the above commitment is violated, the enterprise is willing to bear corresponding legal responsibilities, and this commitment is valid during the cooperation between the two parties.

Commitment unit (seal):

Purchasing unit (unit):

Commitment letter of supply and after-sales service. Companies adhere to the "reputation first, legitimate business, service first" business purposes, to meet customer needs as a market-oriented, strict quality control, to ensure that customers with high-quality and safe goods.

After continuous development, the company has a stable and reliable commodity procurement channel, and has established a long-term cooperative relationship with relevant product agents and wholesalers in Beijing, which ensures the continuous supply of goods and has great advantages in price.

In order to ensure the quality of the goods during the contract period, clarify the quality responsibility and protect the legitimate rights and interests of both parties, the following guarantees are made:

1. The quality of products supplied conforms to the relevant provisions of national standards and industry standards.

Second, strictly abide by the relevant provisions of the commodity quality agreement signed with the hotel.

3. Have corresponding qualifications, such as business license, food hygiene license and other relevant qualification certificates. If the relevant qualification changes or expires, it should be updated immediately, and a copy of the new qualification materials should be submitted to the hotel for record.

Four, the packaging of the goods supplied should comply with the provisions of relevant national laws and regulations, and the origin, purpose, method of use, specifications, quality, shelf life, production date and other contents closely related to the use of the goods must be clearly marked and recorded.

5. Ensure the quality, hygiene and safety of food during transportation, and the vehicles delivered to the store should be parked at the designated place.

Six, strictly abide by the principle of on-site inspection, at the same time, timely supplement the emergency needs of the day.

7. We guarantee that the price of the goods provided should be fair and reasonable, and not higher than the price of products in the same industry, otherwise, once found out, we will be punished according to the requirements of the hotel.

8. If the hotel complains about the quality of goods, we will arrive within 1 hour to negotiate with the hotel and come up with a proper solution. If it is really our responsibility, we will bear all the responsibilities and expenses.

Nine, this product quality guarantee shall come into effect when both parties sign the supply contract, and shall be terminated when the commercial contract is terminated.

Company name: (official seal) Organizer:

Date:

Commitment letter for supply and after-sales service 5 According to the requirements of the bidding documents for the supply of computer peripherals, office auxiliary equipment and related services for xx municipal government organs, institutions and social organizations in 20xx, in order to cooperate with the agreed supply work in our city, our company solemnly promises within the agreed supply validity period:

A, to ensure that in accordance with the requirements of the tender documents and our bidding documents, timely to xx city organs, institutions and social organizations to provide quality products and services. And shall not put forward any unreasonable additional terms beyond the contents of the xx Municipal Government Procurement Agreement Supply Contract.

2. Be sure to sign a contract with the purchaser according to the contents stipulated in the text of the supply contract, keep the contract properly and submit it to you monthly. Submit the statistical classification table and summary table of our company's agreed supply and marketing records under this project subject to tender last month to you before 10 every month.

Three. Promise to unconditionally respond to the relevant provisions in the bidding documents on the agreed supply mode, initial agreed supply price and agreed supply price adjustment method.

4. We agree that for the purpose of government procurement, you can publish the model, price, discount rate and related information of our winning products on relevant websites and relevant documents.

5. If it is found that our company violates the relevant provisions or commitments of the bidding documents or commitments for its own reasons, this article comes from data management download. You have the right to punish our company according to the punishment in the bidding documents, the notice of implementation of the agreed supply or the relevant laws and regulations on government procurement.

According to the agreement provided by our company, intransitive verbs guarantee the quality commitment of supply.

Letter of Commitment for Supply and After-sales Service 6 According to the requirements of the bidding documents for the supply of computer peripherals and office auxiliary equipment and related services of xx municipal organs, institutions and social organizations in 20xx, in order to cooperate with the agreed supply work in our city, our company solemnly promises within the agreed supply validity period:

A, to ensure that in accordance with the requirements of the tender documents and our bidding documents, timely to xx city organs, institutions and social organizations to provide quality products and services. And shall not put forward any unreasonable additional terms beyond the contents of the xx Municipal Government Procurement Agreement Supply Contract.

2. Be sure to sign a contract with the purchaser according to the contents stipulated in the text of the supply contract, keep the contract properly and submit it to you monthly. Submit the statistical classification table and summary table of our company's agreed supply and marketing records under this project subject to tender last month to you before 10 every month.

Three. Commitment to unconditionally respond to the relevant provisions of the agreed supply mode, initial agreed supply price and agreed supply price adjustment method listed in the tender documents.

4. We agree that for the purpose of government procurement, you can publish the model, price, discount rate and related information of our winning products on relevant websites and relevant documents.

5. If it is found that our company violates the relevant provisions or commitments in the bidding documents or undertaking for its own reasons, you have the right to punish our company according to the penalty clauses in the bidding documents, the implementation notice of the agreed supply or the relevant laws and regulations on government procurement.

Sixth, guarantee the quality commitment of supply according to the agreement provided by our company!

Name of unit (seal):

Date:

Commitment Letter for Supply and After-sales Service 7 In order to maintain fair competition order in the bidding market and create an honest and trustworthy bidding environment, our company voluntarily joined the "xxxxxxxx" (hereinafter referred to as the supplier library) and voluntarily put our relevant information into the warehouse, and solemnly promised as follows:

1. Our company submits the information and materials in the supplier's library truly and objectively, and is responsible for the authenticity, validity and legality of the information and materials in the supplier's library and the submitted original materials, and bears relevant legal responsibilities.

2. Our unit agrees that the basic information, qualification information, personnel information, performance information and credit information of the enterprises in the supplier's library shall be subject to social supervision on the Nanjing goods bidding supervision network.

3. Our company will maintain, update and improve the information and materials in the supplier library in time to ensure the normal bidding activities, otherwise, our company will voluntarily bear all the consequences caused by this.

Four, my unit in Nanjing goods bidding and trading center to participate in the bidding process, strictly abide by the relevant laws and regulations, if there is a violation of the provisions of the punishment.

Name of unit (seal):

Date:

Commitment letter for supply and after-sales service 8 I. Design and manufacturing standards

All kinds of valves provided by our factory are designed, manufactured, inspected and accepted according to domestic standards such as GB, JB, SH, HG, CJ and foreign standards such as ANSI, API, JIS, BS and DIN.

Second, the product quality assurance system

Our factory has obtained the ISO900 1:20xx quality management system certification of CQC Company and the API-6A 6D certification of xx Petroleum Institute, and has a complete quality assurance system.

Third, quality control.

Check and evaluate all suppliers, and only purchase all products from qualified suppliers. Raw materials, purchased parts and outsourced parts provided by sub-suppliers must undergo strict examination before entering the factory, and only after they are qualified can they be put into storage;

For castings and forgings, steel castings and stainless steel castings provided by suppliers, there are qualified chemical composition analysis sheets and physical performance test sheets;

Product manufacturing strictly implements the system of "double inspection and three inspections", and unqualified parts are not rotated, assembled or delivered from the factory;

After the final assembly, the strength test was carried out according to GB 13927, JBT9092, CJT3056 and API6D, and the test medium of comprehensive sealing performance was water, kerosene and gas.

Our factory is responsible for the quality and delivery date of products, and the warranty period of products is three years from the date of delivery and lifelong maintenance. For the consequences caused by product quality, our factory bears corresponding responsibilities. If there are consequences due to improper operation, our factory will repair the equipment at the lowest cost.

Fourth, customer service system.

Five. Functional distribution

The customer service center is mainly responsible for answering questions, on-site installation, guidance and consultation, visiting users regularly or irregularly, understanding market conditions and customer needs, and feeding back the use of "HG" valves.

Sales branches and offices are mainly responsible for providing technical consultation, product promotion, on-site installation, debugging and quality problem analysis and handling for nearby customers.

The Quality Assurance Department is mainly responsible for reviewing the problems related to customer feedback, proposing improvement measures, and inspecting and supervising the implementation of the improvement measures.

The technical department is mainly responsible for technical problem solving, technical consultation, valve selection and instruction.

The production department is mainly responsible for providing customers with wearing parts, spare parts, spare parts and on-site maintenance, repair and installation services of valves in time.

Six. Main measures

Our factory provides customers with after-sales service hotline, technical hotline and quality assurance hotline respectively. Ensure the service of relevant departments 12 hours, and the main personnel are equipped with mobile phones 24 hours a day. And set up a national product anti-counterfeiting hotline to provide inquiries.

Answer customers' inquiries and complaints clearly within 2 hours, and arrive at the scene within 24 hours. The problem handling rate is 100%, and the user satisfaction rate is 100%, and the records are filed for future reference.

Weekly special quality analysis meeting will be held to timely analyze the feedback related problems in the production process and service process, put forward corrective and preventive measures, and implement supervision.

Strict assessment system, regular business assessment and training of customer service personnel. Implement the first question system, so that whoever meets will implement it; Statistical system, statistics and analysis of the problems raised by customers and practical problems, and put forward corresponding rectification measures. The ex-factory qualified rate of products is 100%. If potential defects are found during the warranty period, we will be responsible for free repair or replacement and compensate for the losses. Provide technical advice and services free of charge.

Over the years, the quality of our products has been stable and there have been no major quality problems. Users' complaints and inquiries were answered and solved in time. According to statistics, the user satisfaction rate reached 100%.

All products will be delivered to the customer's designated place in time and accurately, and the product specifications and certificates will be packaged with the products. If customers need it, our factory will send relevant personnel to the site to guide the installation and debugging. In the future use process, it will be caused by product quality.

Our factory will send relevant personnel to the site to deal with health problems within 24 hours and replace them if necessary.

I plant in line with the interests of customers first, think about what customers think, worry about what customers are anxious, do our best to meet customer requirements and do a good job in after-sales service. Customers need to contact us in time:

Seven, after-sales service commitment

We guarantee to provide brand-new and defect-free products, as well as relevant drawings and other technical documents of the products. After the goods arrive at the construction site, technicians will be sent to the site to provide technical guidance, training, installation and debugging for the products free of charge. Give a reply within 2 hours after receiving your product quality problems, and arrive at the user's site within 24 hours, responsible for warranty replacement and handling related product quality matters until you are satisfied;

After the project runs, the factory will send an investigation team led by the chief engineer to collect feedback on product quality and other information for improvement.

Commitment letter for supply and after-sales service 9 Shenzhen qqaq Co., Ltd.:

According to the requirements of the purchase contract, our company solemnly promises within the agreed supply period:

1. Our company promises to be responsible for its actions (sales, settlement, service, etc.). ) during the performance of the contract (agreement). If it is found that our company violates the relevant provisions or commitments in the procurement contract or undertaking for its own reasons, you will be punished according to the liquidated damages in the procurement contract until the membership of our company or our suppliers at all levels is suspended. If the circumstances are serious, it will be included in your company's list of suppliers with poor procurement.

2. Our company promises to provide high-quality products and services in accordance with the requirements of the purchase contract, and puts forward any additional terms beyond the contents of the purchase contract.

3. Our company guarantees that the goods provided in the procurement contract are products that meet the national quality standards, industry standards or manufacturers' enterprise standards (iso9000 system certification, etc.). ) and national environmental protection certification (3c certification, etc. ).

4. Our company guarantees that within the validity period of the contract (agreement), the supply price determined in this contract sample will always be the price of the products purchased by your company. It is not allowed to raise prices without authorization for reasons such as market price changes.

Our company guarantees free door-to-door delivery during the contract (agreement). Determine the general contract coordinator responsible for your company's procurement.

6. Our company promises to accept your purchase order according to the contents stipulated in the contract text at the time of supply, properly keep the order and submit it to your purchasing department (center) on a monthly basis, and ensure that the purchasing department (center) regularly checks with your company the statistics of our sales records under this contract according to the provisions of the purchase contract; Comply with your company's payment reconciliation, bill settlement and payment management procedures.

7. We agree that your company will publish (inform) the prices, preferential rates and related information of related products in our procurement contract in a timely manner to meet the needs of purchasing work.

8. We know that our supply qualification for your company is limited to the products provided by our company under this purchase contract.

9. If you decide to extend the validity of the contract (agreement), you must inform our company in writing or by email. If our company does not raise any written objection within seven days, it will be accepted as your request. Our company promises

Promise not to modify other substantive contents of the original procurement contract documents.

This letter of commitment is valid from the date of signing by our company to the date of termination of the agreement.

Commitment unit: (seal)

Plenipotentiary: (signature)

Address:

Post:

Telephone message:

Date:

Commitment letter for supply and after-sales service 10 is in accordance with the requirements of _ _ _ _ _ _ _ _ _ _

1. Book cataloging: We promise to provide free book cataloging.

2. Distribution and packaging: We promise to complete the supply of all goods and send them to the school library within 15 working days after signing the contract.

3. Book Return: We promise that the school will unconditionally return the books in place within 10 working days if it finds quality problems during the acceptance process.

4. After-sales service:

We promise that within 65,438+0 years after the acceptance, if we find that the books do not meet the quality requirements (excluding human factors), such as missing pages, missing pages, broken pages, defacing and blurred printing, we will reply within 24 hours after receiving the notice from the school and replace them free of charge within 65,438+00 working days. If we do not reply or exceed 65 within 24 hours after receiving the notice from the school,

Supplier (seal):

Date: