Chapter I Overview of Quality Management of Pharmaceutical Trading
Section 1 Drug Quality and Drug Quality Supervision and Administration
First, the particularity of drugs.
Second, quality and drug quality
Three, drug quality management legislation
Part II: Overview of "Quality Management Standards for Pharmaceutical Trading"
First, the formation process of GSP
Second, the significance and role of implementing GSP
III. Main contents of GSP
Fourth, the guiding ideology of GSP.
Verb (abbreviation of verb) Basic principles of GSP.
Section III Implementation of GSP
I. Implementation of the GSP
Second, the implementation of the GSP key issues
Chapter II Relevant Laws and Regulations on Quality Management of Pharmaceutical Trading
Section 1 "Drug Administration Law of People's Republic of China (PRC)" and its implementing regulations
I. General Provisions of the Drug Administration Law of People's Republic of China (PRC)
Two. Management of pharmaceutical trading enterprises
Third, the drug management of medical institutions
Fourth, drug prices and advertising management.
Verb (abbreviation of verb) drug supervision and management
Section 2 Other relevant laws and regulations on the quality management of pharmaceutical trading
Practice 1 Visiting pharmaceutical retail enterprises.
Practice 2: Visiting pharmaceutical wholesale enterprises
Module 2: Drug Procurement Management
Chapter III Personnel and Institutions for Quality Management of Pharmaceutical Trading
Section 1 GSP Requirements for Personnel
First, GSP's requirements for personnel of pharmaceutical wholesale enterprises
Second, GSP's requirements for personnel of pharmaceutical retail chain enterprises
Third, GSP's requirements for personnel of pharmaceutical retail enterprises
Section 2 GSP's Requirements for Institutions
First, GsP requirements for pharmaceutical wholesale enterprises and institutions
Second, GSP requirements for pharmaceutical retail chain enterprises
Three, GSP requirements for pharmaceutical retail enterprises and institutions
Section 3 Personnel Training and Health Examination
I. Training and education
Second, the health examination
Training 3 Simulated Recruitment
Training of quality leading institutions in pharmaceutical wholesale enterprises Ⅳ
Chapter IV Drug Procurement Management
Section 1 Principles and Procedures of Drug Procurement
First, the principle of drug procurement
Second, the basic way of drug procurement
Third, the factors that affect drug procurement.
Fourth, the procurement steps of drugs
Section 2 Management of Drug Purchase Plan
First, the principle of drug procurement plan
Second, the basis of commodity procurement plan
Third, the preparation method of commodity procurement plan
Section III Selection of Suppliers
I. Supplier requirements
Second, the principle of supplier selection
Third, the optimization and elimination of suppliers
Section IV Negotiation and Signing of Contracts
First, the role of economic contracts
Two. Principles and requirements for signing economic contracts
Three. Negotiation of drug purchase contract
Four, the basic content of the purchase contract
Verb (abbreviation of verb) quality clause of the contract
Management and implementation of intransitive verb contract
Section 5 Division of responsibilities and handling methods for drug quality problems
I. Supplier's responsibilities and handling methods
Second, the buyer's responsibility and handling methods
Section 6 New Variety Management
I. Management of new drugs
Two, the new drug management should have the conditions
Three, the first camp variety audit and management
Practice five drug procurement process operation
Module 3: Drug Storage and Maintenance
Chapter V Facilities and Equipment
Section 1 Warehouse and Warehouse Facilities and Equipment
I. Classification of warehouses
Second, the choice of the overall environment of the warehouse
Third, the layout of the reservoir area
Four, warehouse facilities and equipment
V. Packaging of Chinese Herbal Pieces
Section 2 Inspection and Maintenance of Equipment
A, maintenance site facilities and equipment acceptance
Second, the inspection site facilities and equipment
Third, the laboratory.
Fourth, the acceptance of the maintenance room
Section 3 Facilities and Equipment of Pharmaceutical Retail Enterprises
The first is the warehouse.
Second, the business premises
Three. Facilities and equipment
Six, the training warehouse should be equipped with facilities, equipment and management personnel.
Chapter VI Acceptance and Storage
Section 1 Acceptance Methods and Procedures
First, the acceptance method
Second, the acceptance procedures
Section II Acceptance Contents
I. Contents of drug acceptance
Second, the content of the return acceptance
Three. Contents of acceptance of imported drugs
Section 3 Acceptance Management
I. Management of Acceptance Records
Second, the handling of acceptance related issues
Section 4 Drug Storage
I. Storage Procedures
Second, the warehousing procedure
Three. Acceptance personnel refused.
Practice 7 Acceptance of Packaging, Labels and Instructions
Chapter VII Storage and Maintenance Management
Section 1 Drug Storage Management
First, the basic requirements of drug handling and stacking
Second, the color management of drug storage
Third, the classified storage management of drugs
Four, drug storage conditions control
Section 2 Drug Maintenance Management
First, the content of drug maintenance
Second, the drug maintenance methods
Three, drug maintenance files and information
Four. Effective period management of drugs
Section 3 Management of Unqualified Drugs
First, control inferior drugs.
Second, the analysis and treatment of unqualified drugs
Section 4 Delivery Inspection of Drugs
I. Principles and Requirements for Ex-factory Inspection of Drugs
Two, the basic procedures of drug factory inspection business
Exercise 8 stacking of drugs
Exercise 9: Use of Thermohygrometer and Recording and Measurement of Temperature and Humidity in Warehouse
Zhou Shi Stone checks the drugs in stock.
Exercise 11: Handling drug delivery.
Module 4: Drug Sales Management
Chapter VIII Administration of Drug Advertising and Publicity
Section 1 Drug Advertisement Examination
First, the scope of examination of drug advertisements and the examination organ
Second, the review basis of drug advertisements
Three. Review procedure of drug advertisement
Section 2 Drug Advertising
I. Supervision and administration organs of drug advertisements
Second, the media of drug advertising
Third, the management of drug advertisements
Chapter IX Management of Special Drugs
Section 1 Management of Narcotic Drugs and Psychotropic Drugs
I. Definition and types of narcotic drugs and psychotropic substances
Two. Management of narcotic drugs and psychotropic drugs
Three, the storage and transportation management of narcotic drugs and psychotropic drugs
Section 2 Management of Toxic Drugs for Medical Use
First, the definition and classification of toxic drugs for medical use
Two, the management and use of toxic drugs for medical use
Section 3 Management of Radioactive Drugs
I definition of radiopharmaceuticals
Two. Management of radioactive drugs
Three. Packaging and transportation management of radioactive drugs
Chapter X Sales and After-sales Service
Section 1 Sales Management
First, the sales management of pharmaceutical wholesale enterprises
Second, the sales management of pharmaceutical retail enterprises
Section 2 Transportation Management
I. Drug Transportation Management
Two. Drug distribution management of retail chain enterprises
Section III After-sales Service
I. Customer Opinion Survey
Second, the user quality complaints and handling
Section 4 Adverse Drug Reaction Monitoring System
I. Provisions of the State on Monitoring Adverse Drug Reactions
Second, what are adverse drug reactions?
Third, the reporting system of adverse drug reactions
Practice twelve kinds of drug sales management skills
Module 5: Total Quality Management
Chapter III XI Total Quality Management
Section 1 Management of Enterprise Quality Policies and Objectives
First, the formulation of quality policy objectives
Second, formulate the basic principles of quality policy objectives
Third, the implementation of quality policy objectives
Four. Inspection and evaluation of quality policies and objectives
Section 2 Quality Management Document System
I. Overview of Quality Management Document System
Second, the principle of establishing a quality management document system
Three, the type of quality management document system
Four, the main content of the quality management document system
Verb (abbreviation of verb) Control of quality management file system
Section 3 Inspection and Evaluation of Quality Management
First, the specific content of the assessment
Second, the evaluation procedures and methods
Third, measures and improvements
Compilation of quality management documents for practical training XIII
appendix
refer to
Target detection reference answer
Teaching outline of quality management of drug business