Annual Work Summary (I) Over the past year, under the leadership of the General Affairs Department of the Office (hereinafter referred to as the General Affairs Department), the staff of the General Affairs Department has strengthened management around the management and service companies, and the summary is as follows:
I. Main Work
(A) learning experience, and constantly improve their own quality.
The company adjusted the departments in X month, and further clarified the responsibilities, disciplines and requirements of all positions in our department. The comprehensive department has a wide range of work, including faxes, printed copies, letters of introduction, documents and coordination. Daily affairs are trivial and difficult to manage, which requires our department to seriously study the experience of other departments, standardize its procedures, learn advanced file management methods, pay attention to peacetime accumulation, and strictly implement the procedures for issuing documents, so as to make this year's work orderly.
(two) standardize the procedures for issuing documents, and constantly improve the quality and efficiency of work.
After the adjustment of the department, according to the instructions of the company's leaders, the "Regulations on the Management of Office Procedures of the Company" was formulated to adhere to standardized and orderly operation, improve service methods, and improve the quality and efficiency of all work.
1, strict requirements, do a good job as a secretary. This year, X network sent X files, and X network office sent X files. From the drafting, review, approval and distribution of documents, strict words are the first step, procedures, formats, words, policies and laws are strictly controlled, and the system of examination and approval at different levels of procedures is adhered to, which not only ensures the quality of documents, but also ensures the seriousness and effectiveness of documents, while maintaining the company's image.
2. Strengthen printing management. No matter whether you use seals, certificates or letters of introduction, you must register and lead the examination and approval. After confirming the signature of the leader, you can affix the official seal, use the company's certificate and open letter, carefully manage the seal and improve the seal system.
3. Do a good job in the management of documents and archives. Arrange special personnel to be responsible for the collection, sorting, filing and archiving of documents and materials, so as to ensure complete information, clear catalogue, standardized binding and orderly storage. And in accordance with the requirements of the confidentiality system, earnestly do a good job in the borrowing and utilization of files, and there was no loss or leakage of files throughout the year.
Second, there are shortcomings.
First, the department has just been standardized, and some functions need to be determined. Second, the work of the department is complex and needs time to study. Third, we are not bold enough in our work. We need to change our working methods and constantly innovate and improve in the process of continuous learning.
Third, the work plan for next year
1. Do your duty and close the envelope. It is necessary to strictly follow the standards of issuing documents and improve the quality of issuing documents; Ensure that documents are sent, circulated and read in time; Clarify the seal management procedures, improve the use registration system, and prohibit the use of seals without registration and approval; Improve various rules and regulations, handle affairs according to various systems, achieve standardized receipt of documents, have rules to follow in work, and have rules to follow and evidence to follow in all work.
2. Strive for new functions. We should study the reception work arranged by leaders in advance, constantly strengthen personal cultivation, consciously improve reception standards, learn advanced working methods of other enterprises in reception work through the internet, strive to meet the needs of reception work, and establish a good image of enterprises.
Although some achievements have been made in the work of the General Department in 20xx, there is still a certain gap from the requirements. Our department will constantly sum up experience, strengthen study, update ideas, and comprehensively improve work ability and management level. Closely around the center of the company's work, with a down-to-earth work style, pragmatic work attitude, and positive innovation.
Annual Work Summary of Personal Text Printing Comprehensive Department (II) In 20xx, under the correct leadership of the company team and with the support and cooperation of various departments, the comprehensive department closely focused on the company's two major projects, earnestly performed its duties, overcame difficulties, gave full play to its functions of "consulting, organizing, coordinating and serving", and strengthened the institutionalization, standardization and creative work. Through the joint efforts of all the staff in the department, the work in the past year is summarized as follows:
First, strengthen self-construction and standardize administrative affairs.
Over the past year, according to the particularity of the construction period and the reality of the company's development, the General Department first worked hard on the system construction and earnestly grasped the administrative housekeeping management. Only by establishing and perfecting various management systems can employees have rules to follow in their work, straighten out their work ideas and define their work objectives. The period of company construction is also the period of formulating and perfecting various rules and regulations. Therefore, combined with the actual situation of the company and other departments of the company, the General Department has successively formulated 18 management systems and interim measures, covering daily work and life. Mainly includes: attendance and holidays, meetings, vehicle management, business entertainment, travel exchange, property management, canteen dormitory, boiler room management, etc. Due to the establishment of the management system and the implementation of the system in all work, we can improve work efficiency and better serve the project construction.
Second, strengthen communication, coordination and cooperation, and create a good internal and external working environment.
The comprehensive department is a connecting link between the preceding and the following, connecting the left and right, and coordinating the internal and external departments, and the work of the comprehensive department is unpredictable, and everything represents the image of the company.
Since the beginning of this year, the General Department has always regarded strengthening coordination and cooperation as the key of departmental functions, and has effectively strengthened the communication and coordination of the "Big Three". First, strengthen communication and coordination with superior companies, local governments and brother units, keep abreast of the work trends and requirements of superiors, learn from the advanced experience of brother units and similar enterprises, and integrate various favorable factors to serve the project construction; Second, strengthen communication and coordination between departments and groups, gradually standardize the key tasks assigned by the company, strengthen tracking, coordination, reminders, feedback and implementation, ensure the issuance, inspection, feedback and implementation of key tasks, and strengthen the implementation of link work; Third, strengthen coordination and cooperation with construction teams, supervision units and business units, keep abreast of project progress, work priorities, safe and civilized construction and implementation of safety system, provide daily help for construction teams and supervision units, fully form resultant force, create a working atmosphere of unity and cooperation, and make the overall work of the project move forward in an orderly manner.
Third, standardize comprehensive management, strengthen service awareness and improve service level.
Focusing on the company's development goals, in the case of complex tasks, wide coverage, weak personnel base and heavy workload, we will overcome difficulties, pursue perfection in exploration and study, implement post responsibilities, correct work attitude, standardize various management procedures in work, and continuously improve service quality and service level. The specific work is as follows:
1. Standardize secretarial management: standardize the management of sending and receiving documents and meeting minutes to ensure the smooth flow of information and intelligence.
2. Attendance holiday management: The attendance holiday management system was developed and purchased.
Fingerprint attendance punch machine, strict system implementation.
3. Property and office supplies management: According to the process of property procurement, warehousing registration and receiving and distributing, the responsibility lies with people, which not only saves costs, but also ensures the traceability of procurement and distribution.
4. Vehicle and driver management: In strict accordance with the vehicle management system, vehicle reservation, personnel reservation and fixed-point refueling are uniformly dispatched and centrally managed, which strengthens the driver's sense of responsibility and safe driving awareness. There was no safety accident this year.
5. Archives management: According to the complicated characteristics of drawings, contracts and other documents during construction, formulate archives management methods, standardize archives management, improve registration and filing procedures, and strictly keep archives and borrowing confidential.
6. Travel expenses and business entertainment management. Strictly control the approval procedures for travel expenses and business entertainment expenses according to relevant systems.
7. Meeting management: According to the meeting system, organize regular meetings such as project meetings, departmental meetings and company meetings on time, keep meeting records and ensure meeting quality.
8. Food management: Strictly manage the safety and hygiene, food purchase ledger, food standards and dining environment of the canteen to ensure that employees eat nutritious and healthy food. At the same time, using the favorable conditions of its own canteen, it has completed more than ten receptions, reducing costs and expenses.
Annual Work Summary of Personal Text Printing Comprehensive Department (3) Time flies. Looking back on my work in the comprehensive office of xx factory in 20xx, although it is very ordinary and does not need any high-tech work, I deeply realize that I should have a strong sense of responsibility, be careful and not make any mistakes in my work. During this year, with the careful guidance and help of factory leaders, department managers and colleagues, my business ability and work level have been improved to some extent. Be strict with yourself at work, regardless of personal gains and losses, and conscientiously complete your own work and tasks assigned by leaders. In 20xx, my job was to be responsible for social security, provident fund, labor contract, training report, retirement, etc. of employees in xx factory. The nature of my job requires me to go to the social security department and the tax department frequently. Through this year's exercise, my ability and efficiency have also been improved. This year, I always completed my work with a positive attitude, ensuring that all employees of the company paid five insurances and one gold on time, and completed the increase and decrease of various insurances on time every month. And successfully completed the annual inspection and verification of the company's 20xx social security and provident fund.
I. Review of Work in 20xx
(a) to verify the social security and provident fund of the company's own employees.
1, monthly social security work of the company's own employees.
Handle the verification, increase and decrease of basic medical care, pension and unemployment insurance declaration for employees of the company, xx branch and X factory on time every month. At present, the company's endowment insurance is insured by the X Provincial Endowment Insurance Bureau, the medical, work-related injury and maternity insurance is insured by the X District Social Security Bureau of xx City, and the unemployment insurance is insured by the X District Social Security Bureau, with the social security participation rate reaching100%; Pay the social security expenses of the employees of this unit on time every month. Completed the basic management of social security of the company in 20xx. Pay the social security expenses of the company's own employees for the whole year of * * * 20xx, complete the social security transaction within the specified time every month, and keep the monthly increase and decrease accounts as required. For the social security of employees who leave the company, they should report to the Social Security Bureau in time to stop the insurance according to the company's requirements, and transfer the social security relationship of some employees to the personal window to pay according to individual requirements. The social security of the internal transfer-in personnel is connected with the transfer-in unit, and the social security relationship of the transfer-in personnel is transferred to the current work unit. Although these things are trivial, I feel that I must be careful and not make any mistakes in my work in the past two years. For example, every time you pay social security money, you must check it carefully. After all, the monthly social security fee is not a small sum. If you are careless for a moment, it will lead to the loss of company property. So every time I keep reminding myself that my thoughts should be highly focused on my work and I should always maintain a rigorous work style.
2, provident fund work
At present, the company's own employee provident fund accounts are all opened in Industrial and Commercial Bank of X District. By the end of X, X employees have participated in the provident fund, and the expenses of the provident fund are approved to the company in time every month, and the company transfers the money to the bank, and does a good job in the daily increase and decrease of the provident fund. Withdrawal of provident fund for retired employees and some resigned employees. 20xx annual provident fund pays an annual fee of RMB 10,000; Handle personal changes such as unsealing, sealing and opening new accounts of the provident fund, and make relevant materials for the record.
3. Earnestly implement the policies and regulations of Hubei Social Security Department and xx Provident Fund Center, handle the annual payment wage declaration of employee medical insurance in 20xx, complete the payment wage declaration of employee endowment insurance in 20xx, adjust the annual payment base of employee provident fund in X, and ensure the completion of employee welfare basic work.
4. According to the requirements of the Third Bureau, the company handles the relevant documents of enterprise annuity for its own employees in Factory X, and keeps relevant records.
(2) Being a retired worker.
1, handle the examination and approval of 20xx employee retirement.
Determine the company's list of 20xx retirees as soon as possible, and report it to the Retirement Examination and Approval Office of the Department of Human Resources and Social Security of X Province for approval after being audited by the company leaders. In 20xx, X people retired from the company. By the end of X, all the files of retirees will be handed over to the file management office of Hubei Provincial Endowment Insurance Bureau in time.
2. Handle other work of retirees.
20xx years * * *, handle the funeral expenses of X retirees and withdraw the provident fund for X retirees; And timely handle the reimbursement of retirees' medical expenses and the change of social security card information. In X this year, according to the X document and the notice of the X document of Hubei Pension Insurance Bureau, we carefully studied and understood the spirit of the document, and handled the change of pension payment in different places for X retired employees.
(3) Handling medical expense reimbursement, serious illness application and work-related injury identification for employees of the company.
Handling medical expenses reimbursement for X employees in 20xx, with the total reimbursement expenses of X yuan; The industrial injury insurance claims x people, the reimbursement expenses x yuan, and the maternity insurance reimbursement expenses x yuan. For the employee with serious illness X, I handled the medical insurance outpatient service for serious illness, applied for the old work injury declaration for person X, and made relevant materials for the record. Ensure that employees enjoy the benefits they deserve.
(D) Social security management of labor dispatch employees
According to the requirements of the company, check the number of labor dispatchers in China and Singapore in time, and report the personnel changes in xx factory in time every month. And make relevant records. Handle medical expenses reimbursement and social security card for new labor dispatch personnel in xx factory. By the end of X, X people have been insured for the newly-added labor dispatch workers in xx Factory, and X people have been insured this year, and X people have been stopped.
(5) Labor contract management
Up to now, X people have signed new contracts, X people have cancelled their contracts, X people have cancelled their contracts and X people have signed internship agreements. In strict accordance with the "Regulations on the Management of Short-term Employment in X Bureau", there are 7 retired employees, including X workshop operators, X management personnel and X logistics service personnel. And sign a retirement and reemployment agreement in time. Clean up the X number of labor dispatch employees due, and contact Sino-Singapore Human Resources Company to renew the contract in time. Clean up new and resigned employees in time, enter the contract account, and update the labor contract account every month. The labor contracts of the factory's own employees are kept in the company, and the contracts of the labor dispatch employees are all sorted and stored in the factory filing cabinet, which is convenient for finding the needs in the future.
(6) Training work
1, xx factory training in 20xx focused on the company's talent training strategy and the training formulated by the company's human resources department, and combined with the actual situation of the branch factory, strengthened the awareness of employee training. According to the training needs of various departments, by the end of X, 69 training sessions on professional skills and comprehensive quality of managers were held, with about X participants.
2. The branch pays more attention to the education and training of new employees. In X years this year, X university graduates assigned to our factory by the company headquarters were organized for a week-long new employee training. Do a good job in centralized pre-job safety education, introduce the basic situation of the branch, and organize entertainment activities such as basketball games and singing competitions for new and old employees together with the Youth League Committee, so that new employees can integrate into the corporate atmosphere of the branch as soon as possible. In order to help new employees get familiar with the factory environment as soon as possible and integrate into the team culture of the factory as soon as possible, this year our factory will continue to implement the mentoring training mode, appoint an experienced tutor for each new employee, and organize the signing of a mentoring agreement, so that new employees can integrate into the work more quickly and be independent in their work. Train new employees' professional mentality, cultivate new employees' good professional mentality and set clear career goals. One month after the new employee joins the company, organize a symposium for the new employee to keep abreast of the problems existing in the work and life of the new employee, and specify solutions according to the problems raised by the new employee, so as to solve the difficulties encountered in their lives and meet the requirements of the new employee as much as possible.
3. According to the production situation of the workshop, formulate the training plan for front-line workers. 10, signed a mentoring agreement with workshop x workers, actively organized training courses for skilled workers, and strengthened skills training for new operators.
4. Basic training management: report the monthly training report to the company on time every month. After each training, organize the trainees to fill in the Training Effect Evaluation Form and the Training Summary Form in time, and update them once a month if the training and learning statistics are made in time. Collect and sort out employee training materials to ensure that all kinds of materials are completely filed.
Second, shortcomings in the work.
First, I still lack professional theoretical knowledge and have not made a long-term study plan. In the future, I need to strengthen my study and consult more experienced colleagues in the office. Use the online college opened by the company to learn professional knowledge; Participate in professional education and training when conditions permit, so that your professional knowledge can meet the requirements of post work.
The second is to improve the quality of personal work, improve personal adaptability and coordination ability, learn from colleagues in the department, and have the comprehensive quality and skill level that office staff should have.
Third, some methods and ideas in the work are wrong and the work is not standardized enough. In the future work, we should conscientiously sum up our thinking, improve our ability to do things, learn the standardized working methods and steps of the company, and make our work better.
Fourth, we should be strict with ourselves in our work, and give feedback to the superior leaders in time for things that cannot be solved. And set long-term work goals for yourself.
The second part 20xx years
20xx will be a year of rapid development for the company. Now, the new factory in xx is under construction. In the coming year, there will be new and arduous tasks to meet me. I will complete every task with a positive attitude and a down-to-earth attitude, and carry out the task in strict accordance with the requirements of the company. Continue to do your job well. Constantly learn human resources related knowledge to improve their professional ability and quality. On the basis of doing a good job, we must conscientiously complete other tasks assigned by our superiors.
(A) the key work plan for retirement
Handle 20xx employee retirement approval. Organize the list of retirees in 20xx years, make relevant forms for retirement declaration, and report them to the Retirement Examination and Approval Office of Hubei Provincial Department of Human Resources and Social Security for approval. Do a good job in the transfer of retirees' files, as well as the retirement benefits, annual review and provident fund withdrawal of retirees.
(2) Key work plans for social security and provident fund.
1. Prepare to declare the annual base of social security and provident fund in 20xx.
Prepare for the declaration of medical insurance, endowment insurance, unemployment insurance and provident fund for employees in advance, communicate with the human resources department of the company in time, and determine the payment base of social security and provident fund as soon as possible. Cooperate with the social security department to do the annual declaration work.
2. Handle medical expenses reimbursement, resettlement and serious illness declaration of employees.
In 20xx, I will continue to do a good job in medical expenses reimbursement, serious illness and other matters. Within the scope of social security policy, do a good job in reimbursement of medical expenses for employees, handle serious illness for employees suffering from serious illness, and handle resettlement for employees who have worked in the field for a long time and settled in the field after retirement. According to the national policy, it is planned to declare the old industrial injury identification for the former industrial injury personnel of the branch at the beginning of the year.
(4) Labor contract management
In 20xx years, we will continue to do a good job in the contract account of xx factory's own employees and labor dispatch employees, clean up those that need to be renewed when the time of xx factory expires every month, and do a good job in contract renewal after reporting to the company. Pay more attention to the labor contracts of dispatched employees, and make records if there are resignations. The labor contract of new employees must be kept well and the account must be updated on time. Learn from the good practices of the company's labor contract management to make the labor contract management of the branch factory more orderly and standardized.
With the pace of building a new factory in xx, the requirements for management personnel are getting higher and higher. In the new year, I will focus on the work plan formulated by our department and my own work plan for the whole year, complete my work with a more positive attitude, constantly learn and summarize in my work, improve my business level and ability, and do my duty for the rapid development of the branch.