2. The book price is not competitive: The book price of Guangzhou Book Shopping Center is often high, which is not competitive compared with other e-commerce platforms or physical bookstores, leading some customers to choose to buy books elsewhere.
3. Lack of cultural atmosphere: Although Guangzhou Book Center has perfect venues and facilities for cultural activities, it often lacks attractive cultural activities and exhibitions to attract more cultural lovers to visit and shop.
4. Imperfect customer service: The customer service of Guangzhou Book Center has some shortcomings, such as untimely after-sales service and inadequate service attitude, which need to be improved. In short, as a large-scale cultural enterprise, Guangzhou Book Shopping Center needs to continuously optimize its management and service quality, improve its competitiveness and attractiveness, and provide better services and cultural products for the vast number of cultural lovers.