1, check the customer service hotline on the shopping card in the mall for manual inquiry;

2. There is a personal shopping card with a website, which can be inquired by registered members on the website;

3. Go to the shopping mall's information desk.

You can't report the loss of a shopping card, because the supermarket shopping card is anonymous, because there is no mandatory requirement to report the loss in the country at present, which does not violate the state regulations. If the supermarket wants to report the loss of each shopping card, it will take some money and time, so the supermarket is unwilling to do so. Anonymous loss reporting has become a rule for major supermarkets to sell gift cards.

Extended data:

Shopping Card, English: Shopping Card, is a multifunctional consumption card integrating catering, shopping and entertainment, and it is a kind of voucher. (Now it is generally distributed to customers or as employee benefits). The face value of this card is 100 yuan, 200 yuan, 300 yuan, 500 yuan and 1000 yuan. Generally, some large shopping malls and supermarkets have their own shopping cards (some are also called VIP membership cards, VIP cards and bonus cards) for sale.

References:

Baidu encyclopedia-shopping card