1. In order to reduce the workload of the personnel on duty, we adopt a reasonable management mode, which is divided into three classes according to the different class hours: morning, middle and evening. The personnel on duty must do necessary work at each shift change to avoid some unexpected problems.
Work summary of electronic reading room. Specifically, the work of each class is as follows:
First of all, our job requirements
(1) In addition to all the work, the personnel on duty should also keep records of poor students surfing the Internet, students printing and copying, and students losing items online, and the personnel on duty should also keep records of surfing the Internet. This work is particularly important, because this work can not only see the peak time of students surfing the Internet, but also make preparations during the peak time and pay attention to protecting property. Moreover, we can also find that the important things of our classmates are lost through this record, find the witnesses next to them, and find the vouchers through this record.
(2) At the same time, the personnel on duty should record the operation of each computer, and register the problems in the computer fault book in time. When two computers can't work normally, we should promptly notify the technicians on duty to carry out maintenance.
Second, others.
(1) The management of electronic reading room is a very tedious work. In addition to hardware maintenance, waiters need to spend a lot of time serving and charging students who need to print and copy. In order to solve some problems, improve the management efficiency of electronic reading room, reduce the work intensity and deal with the faults of electronic reading room in time.
(2) For the electronic reading room, the number of personnel on duty is limited. We not only undertake the maintenance of the software, hardware, system and network of the electronic reading room, but also carry out the installation of application software, the statistics of free computer hours and the manual collection of printing and copying fees. How to manage the electronic reading room scientifically, free the attendant from daily chores and create a better computer environment for students' online learning is an urgent problem we are facing.
(3) Our work in the electronic reading room is not only a waiter, but also an administrator of the electronic reading room. We should not only do the above work, but also have online guidance for freshmen. It is impossible without administrators. Because the publicity is in place, many students who surf the internet in the electronic reading room often wait for the computer, sometimes for an hour or two, which shows that the changes in our service and sanitary environment have achieved good results.
(4) The computers in our electronic reading room have been used by many students, especially some students who neglected to take care of them, resulting in computer poisoning, no sound in headphones, no pictures in videos, etc. At this time, our administrators have solved these problems for them so that they can surf the Internet with peace of mind, but sometimes these problems can't be solved in time in Internet cafes, so our service has been highly praised by students who surf the Internet, and we are therefore gratified and happy.
(5) In order to attract more students to surf the Internet here, we have increased the supply of free boiled water and read magazines and newspapers. In order to make students come to us for electronic reading and surfing the Internet more warmly, we constantly change our beautified environment. Providing these services has increased our workload, but we are glad to serve students better.
We are not only on duty and part-time, but also let us learn the management experience of future entrepreneurship. Under the care of the college leaders, our work is proceeding in an orderly way. Although we have paid a lot, we have learned management experience for our future entrepreneurship and cultivated our innovative spirit. What I have done now is not enough, and there is still a lot of room for innovation. Although we can't reach the management level of Tsinghua University Electronic Reading Room, we try our best to keep up with them, and we can do better through our efforts.
Summary of the work of electronic reading room;
I worked in the electronic reading room of the library for three months. I am not only familiar with the workflow of the electronic reading room, but also have a further understanding of the work of the electronic reading room. The work of electronic reading room seems simple, but in fact it is very complicated. Because the administrator should not only undertake the maintenance of the software and hardware, system and network of the electronic reading room, but also install application software to serve the students on the computer and collect fees. In short, these simple tasks are no longer simple. And it is not easy to do these simple things persistently. Especially when serving students, we should always be enthusiastic. Can calmly and methodically solve problems for everyone. In the post of electronic reading room, I always follow the purpose of "readers first, service and education" in the library. Therefore, working in the electronic reading room not only gave me a good exercise. It also deepened my respect for the staff in the service post.
Working in the electronic reading room for three months also made me gain a lot. First of all, I learned computer knowledge and work experience from experienced teachers. Furthermore, it is in the process of serving readers that I get happiness, especially when I can solve problems for everyone.
How to manage the electronic reading room scientifically and provide students with a better computer environment for online learning is a problem that we should seriously consider. I will actively learn from the advanced management experience of demonstration universities to make the electronic reading room better.