1. Title-Event or topic title.
You can't just say two words: case. Titles should be attractive to readers, such as the case mentioned above: How I taught the story of Shi Zhongshan ―― a modern interpretation of classic articles.
2. Background-Explain the time and space of the event.
3. Problems-explain what problems are encountered, how the problems are caused, and what are the reasons for the problems.
4. Solve the problem-explain how to solve the problem and the initial results of solving the problem.
5. Reflection and discussion-explain the thoughts, feelings and experiences of solving the problem, the gains and losses of solving the problem, what new problems appear after the next plan or the whole problem is solved, and how to solve them.
6. Appendix-Materials that supplement the text, such as lesson plans, are not convenient to repeat in the text.
note:
1. Discuss around a topic.
2. Within a certain time and space framework.
3. Describe the development process of the event concretely and vividly.
Question 2: How to write a management case analysis? Summary of case analysis
time
analyst
Team:
Basic introduction:
Problem definition:
Urgent problem: 1. 2.
Problems to be solved: 1. 2.
Suggested solution:
Option 1:
Statement for and against
Option 2:
Advantages and disadvantages:
Feasible solutions to the problem:
Option 1:
Option 2:
Scheme analysis:
Option 1:
Advantages:
Disadvantages:
Suggested solution:
Question 1:
Question 2:
Conclusion:
Question 3: How to write a management case? 1. classify the case and what type it belongs to.
2. Explain the cause, process and ending of this case.
Ding. Analyze the cause, process and outcome respectively.
4. Summarize the case (lessons, tips, precautions, etc.). ).
Question 4: How to write a case of enterprise management? The success of the channel was a win-win situation for enterprises and middlemen at that time, which was of great benefit to both sides.
To write a successful channel case, I suggest you start from the following aspects:
1. Introduce the enterprise, including its business philosophy, financial strength, business scope and company objectives.
2. Introduce middlemen. Including its business scope, growth record, cooperative attitude, reputation, etc.
3. The process of their cooperation. It includes the whole process from the formulation of distribution channel strategy to the selection, encouragement, evaluation and arrangement of channel improvement.
Paying attention to adding pictures and professional data in the process of writing a case will be more convincing.
Actually, writing a case is not that difficult. Take your time. It's okay. I hope my answer can help you.
rock9 1 1
Question 5: How to write the management case analysis report? What is the format? It's about Xiamen Germination Power Technology Co., Ltd. (Baidu Library has it). First, the thinking of answering case analysis questions.
To answer case analysis questions, we must first make clear the angle of answering questions, such as the perspective of the parties, the perspective of onlookers (experts) and the perspective of ordinary readers of case materials. The answer usually includes three aspects:
1. The definition of a problem is to find a problem.
2. Analyze the cause of the problem, that is, find out the basis of the problem.
3. Put forward and demonstrate the countermeasures to solve the problem, that is, make clear the solution and demonstrate it, and make it as comprehensive as possible according to the decision-making case and my own opinions.
Second, the problem-solving steps
(1) Let's look at the problems that the case requires to be solved.
The questions put forward at the end of the case analysis questions are generally short, so candidates can look at the questions first, so that they can be more targeted when reading the cases, easily grasp the key points and improve efficiency. Carefully examine the questions, grasp the key words in the questions, and find out what needs to be analyzed.
2. Read the case carefully.
At present, the cases are getting longer and longer, and the subjects are becoming more and more diverse. It is the key to solve the problem by reading the case carefully and finding out the essence of the case problem (such as the problems in the process of enterprise growth and development, the employment of enterprise leaders, the determination of enterprise development strategy, and the internal management of enterprises, etc.). ).
3. Establish an overall framework for answering questions.
After reading the background materials, don't rush to write. It takes you a few minutes to systematically analyze and think about the problem, select the relevant theories needed to solve the problem, determine the ideas and main points of the answer, and first build the answer framework in your mind or on the manuscript paper, so that the ideas can be clear and it is not easy to miss the main points.
4. Specific solutions to case analysis questions. The answer should be divided into three parts. The first step is to clearly analyze the * * * problem of similar enterprises reflected in the case (expressed in clear language), and explain the main aspects and angles from which to solve this * * * problem. The second step is to solve the problems found in the first step, and combine the problems raised in the case from a macro perspective.
The third step: On the basis of solving the strategic problems in the second step, aiming at the specific contradictions and problems in the case, put forward suggestions for improving the system and function, without focusing on the matter. For example, Xiao Song should strengthen the standardization of the company's internal management, especially the organizational system and incentive system.
The answer should be comprehensive, and the narrative should be repeated, not straightforward. The three-part answer in the above example is a big framework, and each part needs to be expanded so that the answer can be flesh and blood.
(2) Matters needing attention in answering questions
1. You can't just answer the final requirements of the case.
2. Avoid unclear levels, unclear paragraphs and unclear priorities when answering questions.
3. Control the number of words.
Too many words or too few answers are not ideal. It is best to use a clean piece of paper, leaving enough space up and down, basically using up the answer space or saving a little.
Reference: bbs.kaoyan/t3275920p1
Question 6: How to write a case study of production management? 100 Your question is a little general, and I don't know where to answer you. I suggest you go to Baidu Library to see relevant documents:
wenku.baidu/...e=view
Question 7: How to write an enterprise case analysis, mainly about design management? 20 points require case analysis,
First write the concept theory, then introduce the case, then analyze the shortcomings and advantages, and finally summarize.
If you don't have any ideas, you can go to the paper website for reference.
Question 8: How to write a case study of social work? Are there any concrete examples of social work case analysis?
I. Background of the case
1, basic information:
The case involved a 9-year-old boy who was in the second grade of primary school and came from a single-parent family. His thoughts and language are more mature than those of his peers, and his conduct is stubborn. He often makes some dangerous moves and his academic performance is average. His father once took him for an intelligence test and his intelligence was normal. He likes playing computer games and making handicrafts.
2. Family situation:
My father was born in 1953. He is an educated youth who has returned to the city. In 1996, he married a Zhejiang woman who was 22 years younger than himself. After marriage, she divorced in 1999 because of differences in age and hobbies. After the divorce, my mother returned to Zhejiang to remarry. My father lives alone with the person in charge of the case After the divorce, his parents maintained a friendly relationship. On holidays, the case owner sometimes goes to stay with his mother for a period of time. My father is now the deputy general manager of a large Sino-Japanese joint venture. He was diagnosed with rhinitis and cancer in 2003. Grandparents have said that the case owner has two aunts, but they live far away and the case owner doesn't often go to their home. According to his father, the aunts love the case owner very much. Because my father was busy at work, he sent the case owner to school in the morning (he was 3 years old). After school in the afternoon, his father entrusted a big mother to take the case owner to their home, where he ate, bathed and did his homework until his father came home from work in the evening.
3, the school teacher's evaluation:
According to my father, from preschool, the teacher thought the case owner was very naughty. For the safety and management of other students, the teacher will leave the owner of the case and prevent him from participating in group activities outside. In the current class, because it is too naughty, the teacher made a special opinion for the case owner. Students in the class always find the stubborn behavior of the case owner and report it to the teacher. The case owner is very smart, usually doesn't like studying, often skips classes, and only reviews a few days before the exam, but the exam results are good. The case master is good at mathematics, technology and Chinese, but poor in English teaching. Teachers in summer nursing classes generally report that the case owner has a violent tendency to fight with other children, which disturbs classroom discipline and seriously affects the normal summer off-duty.
4. Aunt's evaluation of the case owner:
The eldest mother thinks the case owner is very clever. She usually watches TV when she comes back from school, so that he won't write when he writes. She always watches dinner. She plays by herself without watching TV and seldom does her homework. When the exam is near, the eldest mother tells her to study hard, and then she will read. I did well in the exam. At the big mother's house, everyone is obedient to him, otherwise he will lose his temper. In the words of the eldest mother, "you should follow his hair, or you will be in trouble." Before the big mother took him, three big mothers took him, all because he was too naughty for others to take him. The eldest mother took him, and the whole family also opposed him. The family thought that the eldest mother was looking for trouble, but when she saw that the father of the case was busy with work and the case owner had no mother, she was willing to take him in even if the case owner was annoyed. The eldest mother is worried that if there is no correct guidance, the case owner will be in trouble in the future, but she thinks that the correct way to educate the case owner should be to send the case owner to a special school, and her responsibilities will be less.
5. Father's view on this issue:
My father thinks that the case owner is more responsible for today's result. Because the case owner is very young, his father gave the case owner a beating and scolding education before the divorce, and did not give the case owner more love after the divorce, which made the case owner grow up in an environment lacking parental love for a long time. In addition, he also believes that the school where the case owner is located has an unshirkable responsibility for the result of the case owner's behavior today in terms of its biased and incorrect education methods. When it comes to the school where the case owner is located, including the kindergarten and the current primary school, the father of the case owner is full of resentment and hatred, but at the same time, he said that there is nothing he can do without sending it to school.
Second, the previous treatment experience:
My father once took the case owner to see a psychiatrist. The doctor's diagnosis concluded that the parents divorced and the father fell ill, which had a great influence on the case owner. The case owner realized that he would lose his mother and father and give up on himself, so he often made some dangerous actions to attract others' attention. The doctor's advice is to give more love to the case owner, thus encouraging the case owner to bring his love to others.
Third, the case diagnosis:
After two days of contact and observation, the staff found that the case owner did not hate the off-duty life in the summer vacation, but also wanted to be included in the group, fearing that the teacher would leave him alone. If the teacher is fierce to him, if he thinks he is right, his resistance will be strong, but if he does something wrong, the teacher will reason with him, but he will still obey. If he is severely criticized, he will resist, but not strongly. The case owner is very smart and has strong hands-on ability. He likes handicraft classes very much. In the handicraft class, he finished his work ahead of other children and was very creative. Strong mathematical operation ability, on the contrary >>
Question 9: management case analysis 5 points case analysis: Tan Mien, a famous American management expert, "85? 15 "mode, analyzing guest complaints. This means that only 15%-20% of the complaints of ordinary guests and the sense of responsibility of employees are often the real reasons, and the remaining 80% are due to procedures, management or other reasons. In other words, the most important reason is hotel management.
Mike complains about Chen, but the real problem lies in management. At the beginning of the deteriorating situation, the tourism manager arranged the rest of the month for the employees. After the arrangement was completed at the beginning of the month, under the condition of good supply, the employees were too busy to have a rest day and worked for more than 20 days. From the point of view of facilitating their own management, hotel managers did not arrange employees' rest scientifically and reasonably, which led to employees' need for rest and forced work, which led to customer complaints and affected service quality. The administrator considers the work of the employees, and the rest arrange the rest days from the employees' point of view. Therefore, when employees face discomfort, they should go home to rest in time, adjust their body and mind, and return to work with a complete attitude. In terms of management, we must promote the motto of Holiday Inn Group: No satisfied employee is satisfied with the customer. In the workplace, there is no environment where employees are satisfied and customers are satisfied.
In short, the status of employees greatly affects the quality of hotel products. By effectively managing the status of employees, we can adjust the indirect quality control of hotel products. The formulation of the manager management plan should be based on the employees' point of view, so as to create a relaxed and pleasant working environment for the employees, make our services meet the needs of the guests to the maximum extent, and effectively create better performance for the hotel. Therefore, this paper says: effective "humanized" human resource management for hotel products.
The quality of hotel products directly affects the core content of employee identity service. The intangible service quality determines the quality of effective hotel products. It is a soft element and a specific atmosphere. Hotels should strive to create a unique atmosphere for their reputation, image and service characteristics based on business activities. The service quality of employees in the same hotel and the hidden differences of hotel products with different quality grades. The service should be lively and highly cultural, and the attraction will affect tourists' psychological display of regional characteristics. Hotel products to achieve the required thoughtful and enthusiastic service.
The service quality of hotel staff plays a decisive role in the country as the main service body. Whether the hotel staff can provide high-quality service for the guests depends largely on the physical, psychological and working environment of the guests.
1, physical condition: Hotel employees require good health. First of all, hotels can't have infectious diseases, which is absolutely not allowed.
. We have the responsibility to provide a safe environment for consumers and guests. Second, the service industry is very hard work, and the daily tasks are very heavy. Once the guests have any needs, we will try our best to provide them with what kind of service, so we need a healthy body to bear great pressure. Chen's complaints that affect the service quality are all made by guests who are unwell.
2, mental state: hotel staff, mental health, happy mood, quality service is the most important.
Key protection. Only by having a well-understood service industry can we see whether the service work is "condescending" and serve the people. Our profession is lofty, providing sincere service from the heart and providing first-class service and pride for our guests. It also needs a happy mood. One of the ten golden keys to sincere service is to keep smiling. In particular, what we need is not a simple mechanical smile, but an external expression of inner happiness. We want to share happy guests. When guests are unhappy, we hope to spread happiness and solve their sadness. Finally, we must have a clear understanding of psychological endurance. According to the analysis, the hotel staff suffered the following adverse reactions: ① attack. This is a kind of intense anger to vent their pain in order to relieve psychological pressure, glaring, refuting, pulling the object of direct attack to cause frustration, or turning to attack and venting it on irrelevant people or things. "2 indifference. All indifference and excessive oppression lead to inferiority until they finally leave. 3 escape. The pursuit of giving up If an employee thinks this is a good suggestion, but is laughed at by others, he will bring it up from now on and be satisfied all day. (4) suicide. Refers to the fact that individual employees think that they will not carry out long-term lack of leadership and the same ...
Question 10: classic case analysis of human resource management 1 How to write a case analysis report? Example: A small and medium-sized enterprise has recently drawn up its own bonus plan and is ready to implement it. First of all, the principle of drafting this salary plan is: while ensuring the basic life, fully mobilize the enthusiasm and creativity of all employees, encourage individuals to work hard, emphasize unity and cooperation, and promote the common progress and development of the company and all employees. Secondly, the basis of the scheme is to conduct salary accounting once a month according to the assessment results of companies, departments and individuals. The characteristics of this program are: emphasizing the unity and unity and cooperation of individual efforts; The unity of work reward and work reward and punishment; The integration of employees' personal destiny and the company's destiny; Do not emphasize qualifications, only value realistic work performance; Combination of quantitative evaluation and qualitative analysis; Performance appraisal is interdependent with salary, rewards and punishments, with assessment as the objective basis and treatment, rewards and punishments as the result. This will make the company management step by step on the track of "legalization" and avoid the adverse consequences caused by "rule by man" and subjective speculation. In the big family of the company, it is not about people, so that all employees feel fair, reasonable, scientific and enterprising, and promote the progress of the company and employees. Fourthly, the method of making a plan is: (1) According to the analysis of the responsibilities of each post, interview each employee to determine everyone's basic salary and post salary; (2) According to the assessment results of companies, departments and individuals, determine the performance coefficient of companies, departments and individuals; (3) Determine the salary of each employee according to the following scheme and pay accordingly. Basic salary+post salary, company coefficient, department coefficient and personal performance coefficient: Is this scheme reasonable and feasible? Please use the salary theory of human resource management you have learned to analyze it. 1. Key points: This scheme is reasonable. Modern human resource management includes acquisition, integration, maintenance and encouragement, control and adjustment, development and so on. However, at present, it is impossible to establish such a comprehensive and standardized human resource management scheme in terms of the institutional setup and the input of manpower, material resources and financial resources of most small and medium-sized enterprises in China. In order to adapt to the actual characteristics of small and medium-sized enterprises and reduce management costs, as long as we grasp the key of human resource management and fully embody the core and essence of "understanding, respect and people-oriented" in modern human resource management in terms of job responsibilities, job evaluation and salary distribution, we can avoid the dilemma of human resource management in small and medium-sized enterprises and embark on a more standardized track. There are two meanings here: (1) The human resource management of small and medium-sized enterprises should get rid of the ideological shackles of traditional personnel management as soon as possible, and fully embody the concept and essence of modern human resource management in the design and implementation of all enterprise management systems, that is, understanding human nature, respecting human nature and putting people first. (2) Small and medium-sized enterprises should mainly pay attention to and introduce the core technology of modern human resource management-3P mode when implementing modern human resource management scheme. Namely: firstly, according to the production and operation characteristics of the enterprise, carry out job analysis and make clear the post responsibilities of all employees; Secondly, according to the job responsibilities of the enterprise, design the performance appraisal scheme and tools of human resources; Finally, using the performance appraisal scheme and tools, all employees of the enterprise are assessed regularly, and according to the performance appraisal results, the salary, welfare and even bonus distribution scheme and tools are designed. In fact, job responsibilities, performance appraisal and salary distribution are an organic unity, and their organic connection can fully embody the principles of fairness, rationality, science and competition. Emphasize the unity of individual efforts and unity and cooperation; The unity of work reward and work reward and punishment; The integration of employees' personal destiny and the company's destiny; Do not emphasize qualifications, only value realistic work performance; Combination of quantitative evaluation and qualitative analysis; Performance appraisal is interdependent with salary, rewards and punishments, with assessment as the objective basis and treatment, rewards and punishments as the result. This will make the company management step by step on the track of "legalization" and avoid the adverse consequences caused by "rule by man" and subjective speculation. In the big family of the company, we should fully mobilize the enthusiasm and creativity of all employees, encourage individuals to make positive progress and strive hard, emphasize unity and cooperation, and urge the company and all employees to make common progress and development. 2. Example: Factory Director Jia's management mode Comrade Jia Bingcan was transferred to the factory director of Shanghai Hydraulic Parts No.3 Factory on 1984. He used to be the director of Shanghai High-pressure Oil Pump Factory, and he managed well, so that the factory won the titles of "industry leader" and "excellent enterprise" in succession, and has become a well-known management cadre. This time, he took the initiative to ask the bureau to transfer to the No.3 Hydraulic Parts Factory with more problems. ......& gt& gt