Shopping guide is to guide or help customers choose their ideal books. For example, some customers don't know where a certain book is displayed, and the salesperson is responsible for guiding. For another example, some people who want to buy books don't know which one to buy and which one is good, and they also need the guidance of sales staff. For example, there are many versions of textbooks now, and parents don't know which version of textbooks their children use, and they also need the help of salespeople. This kind of guidance, readers may not necessarily answer when they ask salespeople. Excellent salespeople should be more active in service.
Back to the shelf is mainly in the period when books are selling well, such as during the winter and summer vacations, there will be more readers in bookstores. At this time, it is more common for readers to take books away from the shelves but not put them back, which is called "returning to the shelf".
Loading is also a very basic quality that a salesperson needs to have. In large bookstores, books are updated quickly, and old books are often returned to publishers, and new books are also put on shelves. Displaying new books on the shelf is also a science. And after receiving the new book, we should carefully check whether the variety and quantity are consistent with the book list.
In addition, when a large number of customers buy books, the salesperson is also responsible for packaging and sending them outside the store. Also, every year or half a year, the sales staff of the bookstore should make an inventory of all the books under their jurisdiction, and then compare them with the data in the store. Inventory is often very tiring, and the data counted by many departments and groups are quite different from the data stored in the store computer.
At the same time, the sales staff should also be responsible for loss prevention. Once the theft or destruction of books is found, we should try to stop it (of course, try not to be rude).