Generally speaking, according to the usual practice, there is no way to return goods, unless they are not A goods and are suspected of selling fakes, which is naturally easy to handle. If it's just a crack, you can contact the person in charge of Qicai to explain the situation. I believe it is easy to change it.

It is also customary to only exchange and not return. Yes, big brands have word of mouth, but word of mouth guarantees natural A goods, not flawless and value for money.

Colorful goods are well-known in the industry, but the prices are notoriously high. If you don't care about value, it doesn't matter. Let me give you a word. You don't have to pay attention to big brands in the future. The value of jadeite is not determined by big brands, but by whether it is delicate, whether the water head is sufficient, whether the shape is regular, and whether the color is bright, positive and even.