1. Log in to JD.COM account, click your user name, and then click Balance to enter your balance interface.
2. Go to the online customer service page, click online consultation (usually online consultation in the account service), and then send your withdrawal request.
3. Then provide the savings card that needs to be cashed back and send it to the customer service staff.
In this way, the withdrawal is basically completed, and the money will be transferred to your bank card within 2 working days.