1 min. At the same time, the working hours of customer service staff in JD.COM are from 9 am to 9 pm 12 pm 1 pm to 6 pm. Jobs with inflexible working hours are those that go to work from Monday to Friday and rest on weekends. Some departments will adjust their own time, such as lunch break until 1: 30, and the off-duty time will be moved to 6: 30 in the evening to ensure eight hours.