In order to make the sugar water in the cup as sweet as before, the sugar content should still be 20%, and water should account for 1-20%=4/5.
86/(4/5)= 107.5 (g) (sugar water) 107.5*20%=2 1.5 (g) (sugar) plus 21.5-/kloc-
The reason for the wrong answer is that he directly takes 36*20%=7.2 (grams).