If you forget your password when logging in to your account, you can get it back through the operation. Take the student side as an example, and the parent side is similar.

Turn on step reading mode

operational approach

0 1

Click "Retrieve Password" in the lower right corner of the login interface and follow the prompts. You can also log in to official website to retrieve your password.

02

If you forget your email address and mobile phone number, it is recommended to re-register with a new email address or mobile phone number. At present, email registration or retrieval can only be carried out in official website.