Secretary's knowledge structure. Basic knowledge: Basic knowledge is the basic part of the secretary's knowledge structure. 1. Philosophy: mainly refers to philosophy, economics, logic and other knowledge. 2. Language and literature: refers to modern Chinese, literature, fine arts, article writing and other knowledge. 3. Mathematical statistics: mainly refers to advanced mathematics, management mathematics, statistics and other knowledge. 4. Historical geography: it mainly refers to the modern history of China, the modern history of the world, the economic geography of China, the modern history of local areas and human geography. 5. Legal knowledge: mainly refers to the introduction of laws and a series of legal provisions promulgated by the state, such as the basis of economic law, economic contract law, patent law, and the implementation regulations of the Sino-foreign joint venture law. Second, professional knowledge: profound professional knowledge is the main part of the secretary's knowledge structure with professional characteristics. 1. secretary knowledge: secretary knowledge has become the core part of secretary's professional knowledge. 2. Secretary's writing knowledge: it is a sign of the secretary's professional expertise and an important prerequisite for secretarial work. 3. Document archiving knowledge: Document archiving is only an important part of secretarial work. 4. Knowledge of research, meetings and interpersonal relationships. Secretaries often have to do research and organize meetings, so they should also master these contents. 5. Computer and network knowledge, writing, meeting and handling affairs. Third, relevant auxiliary knowledge can make up for the deficiency of basic knowledge or professional knowledge and play a better role. 1. management knowledge: the secretary is the assistant and staff officer of the manager, and the secretarial work is part of the management work. So secretaries should learn management knowledge. 2. Knowledge of foreign languages: With the deepening of reform and opening up, secretaries are required to master foreign languages in order to be in line with the world. 3. Local chronicles knowledge: secretarial work requires secretarial staff to know the local specific conditions, such as geographical conditions, natural conditions, customs, tourism resources, etc. As a secretary, you should know these things. 4. Knowledge of tour guide and concierge reception: Secretarial staff sometimes have to accompany domestic and foreign guests for sightseeing, so the general knowledge of tour guide reception must also be mastered. Basic knowledge of philosophy, language and literature, mathematical statistics, historical geography, legal knowledge, secretarial knowledge, secretarial writing knowledge, structural knowledge, professional knowledge, file and archive knowledge, computer and auxiliary knowledge related to knowledge management such as network, writing, meeting and handling affairs, foreign language knowledge, local chronicles knowledge, tour guide and concierge reception knowledge, and difficulties in the second classroom teaching: the ability requirements of secretaries. Knowledge is not enough for a secretary to do a good job. What else is there? Yes, and capable. 1. Expression ability: 1. Expression ability refers to the ability to communicate information, exchange ideas and express feelings through words, people, bodies and gestures. 2. Including oral expression and written expression. Second, the ability to handle affairs: 1. The so-called ability to handle affairs refers to the ability of secretarial staff to handle all kinds of daily work. 2. The secretary's ability to handle affairs is as follows: good at handling affairs, good at handling affairs, good at communication and protecting leaders. Iii. Management ability: 1. The secretary is the assistant of leadership and management, and must have the corresponding organizational management ability. 2. Secretaries should strive to improve themselves by assisting leaders in decision-making, planning, communication, coordination and control. 4. adaptability: 1. The so-called adaptability is the ability to adapt to the suddenly changing environment and things and complete the original task. 2. Resilience is a comprehensive ability of secretarial staff, which belongs to the category of wisdom and talent. V. Social skills: 1. The so-called social ability is the ability to communicate with people. 2. Social ability is one of the core parts of a secretary's working ability. 3. To cultivate and develop their social skills, secretaries should (1) correctly understand themselves and others, and learn to understand, respect, be modest and tolerant. (2) Get along with colleagues sincerely, and trust and respect each other.