1. Send a complaint email through the service mailbox in Messer, and specify the reasons for the complaint in the email.

2. USA will conduct an investigation according to the appeal application, and finally adjust the award level according to the investigation results.

It should be noted that the theme of the complaint email is about the adjustment of awards, and the content of the email needs to clearly express the reasons for your complaint and provide your contact information at the end. At the same time, if you are not satisfied with the result of the complaint, you can also try to get in touch with the organizing Committee of the American Games by phone or email.